B&B in Test Valley

"The Leonardo hotel in Southampton is decent value for money. The room is spacious, and the staff simply amazing. Little if any noise gets in from outside so you’ll have a great night sleep, and the breakfast is very good for this price bracket. However the location is a bit… weird. If you’ve stepped off the airport bus (itself great value) at Giddy Bridge and approach the hotel it’s just… awkward to get into. Although there are traffic lights right there, you have to walk another block to the next set of lights to be able to cross to the hotel… and if you come from another direction there’s a fair chance you’ll have the same problem because it’s as if it, and it’s partner building, were built in the middle of a roundabout (or should that be speedtrack given the pace the drivers go?) The rooms are also a bit tired. The carpet in my room at the bed leg was completely worn through, and the shower head was not pleasant, I would expect a rainfall one at this price point. But overall a pleasant enough place for a few days."

"Very kind staff"

"Clean convenient and good location"

"Clean room, very friendly staff, quiet rooms, couch and desk chair were very comfortable, had a reliable safe and mini fridge that held all our items needing refrigeration overnight. A great little stay for us before heading up to see the coastal causeway. It was across the street from the train station so very convenient for travellers such as ourselves. "

"Very nice stay"

"Check in process poor, greeted by 3 staff staring at us none of whom spoke to say hello when we entered. Check in process very long delayed by user login issues. Went to room and keys didn’t work, returned to reception and waited again to be told had been given keys to incorrect room. Had booked king room on the basis that website showed there would be a walk in shower. We had shower over bath which we couldn’t use as there are no grab rails. Didn’t book breakfast and was told if we decided in morning it would cost an extra £5 each which is unreasonable when you don’t know if you will want breakfast until the morning. Felt forced into paying upsell for breakfast at check-in which we declined. Parking charge is high for overnight guests don’t be greedy Voco!"

"This was an ok hotel and served it’s purpose. Some of the staff were extremely helpful and friendly, whilst others just seemed to want to sell you more things. It wasn’t overly clear on booking that you had to pay for parking at £7.50 a night. We had to change rooms midway as the toilet blocked, and neither room had working heating."

"Such a lovely hotel, full of history, the staff were helpful and perfect location for the historic dockyard"

"Staff were good but room was ok. Hotel property like lift were not working, key cards were barely responsive."