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"the reception staff are very friendly and attentive"

"Great experience"

"Dinner can be provided. We had pizza and pasta and both were excellent. Host is very nice and gave us a nice introduction. Highly recommend this property. "

"The nearest dining place is 30mins drive and there's nothing to eat in the hotel tho there's a restaurant in the hotel but it's not open. We have to clear our own trash. Staff do not speak english.bed is hard and pillow to thin and soft."

"朝ごはんが炊き立てのご飯で美味しく頂きました。"

"This traditional Japanese Inn is thoroughly modern with excellent facilities, rooms, Michelin quality food, and helpful staff. We want to call out ‘Mikki’ who was super kind and helped us with any language barriers we had. The entire restaurant staff was amazing and we are grateful to meet the chef. The onsens were also wonderful. A room here with breakfast and dinner included is an excellent value."

"Quiet and welcoming"

"The room was clean and large. The food was excellent and the monks were friendly and helpful. The grounds and facility was beautiful. We were blessed with a fresh snowfall to make it even more beautiful. Keep in mind if you go in the winter, even though your room is toasty warm, the halls are not. So any walking to dinner, a ceremony, THE BATHROOM, is all in freezing temperatures and I never got hot water from the tap to wash my hands with. "

"Quiet and peaceful. Enjoyed vegetarian meal."

"Very centrally located and an easy walk to many of the main sites.Staff are very friendly. Food is really good!"

"The staff is very friendly!"

"This hotel was easily one of the best hotels we stayed in Japan. The hotel rooms have a proper ryokan feel and the hotel staff are the nicest people I have came across in Japan. We didn’t even ask them for a shuttle pick up from our bus stop but a car with a driver was already there They provide free shuttle to and fro Sukurai station which I wish I knew from before. Oh and the views from the rooms are just exquisite. I would recommend this hotel to anyone in a heartbeat. My only regret is that...