Deluxe Double Room, Private Bathroom (Extra bed) | Memory foam beds, minibar, individually decorated
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Reviews of Hostel Neon

2.5 out of 5
Hostel Neon
Calle Lomo de la fuente 8, Arona, Santa Cruz de Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 96 reviews" "
Rating 8 - Good. 33 out of 96 reviews" "
Rating 6 - Okay. 9 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tomasz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay for 2 nights, plenty of parking spots nearby.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
Very nice hostel. The immediate area is not touristy, but the people in the neighborhood are very nice, helpful and diverse making an enjoyable visit. I recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Atipun, Alameda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:-)
Stayed 1 night in Apr 2023
Response from Hostal NEON on 2023/4/24
Thank you ! for the score , see you again in the future. best regards

10/10 Excellent

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Hostal Neon, the staff are all friendly and are native English speakers. They have great local knowledge, the rooms are clean and they gave us excellent advise on the best restaurants and things to do around the island. The location is great and makes it easy to travel to all the local beaches and towns. We will definitely be returning.
Stayed 10 nights in Nov 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022
Response from Hostal NEON on 2022/11/20
Muchas por vuestra puntuación , les esperamos en vuestra próxima visita. Hostal NEON

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean and well looked after
Great, good clean rooms nicely decorated and with a fridge. Reception well staffed and very helpful. Location is excellent with good accessibility to most of the south coast and in good proximity to Los Cristianos and Las Americas. Will definitely stay again.
Stayed 7 nights in Nov 2022
Response from Hostal NEON on 2022/11/17
Thank you So much Ciaran for the comment . Hostal NEON

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was hot, no ac or fan
Staff is friendly, only one male and female bathroom on the floor, could be busy in the morning
Stayed 1 night in Aug 2020

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Buyer beware! This place is nice but the neighborhood is NOT safe. The staff is friendly and helpful. I truly enjoyed my time there but I quickly realized that the migrant community was not friendly and not happy that I was there. Be careful, lock your stuff up and be mindful of your belongings.
Stayed 4 nights in Dec 2019

8/10 Good

Rainer

Liked: Cleanliness, staff & service
Economy room, Nice people
Economy room and area, nice service, nice breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Location good Not many places to eat near by Bus stop at door stop to go to airport
Stayed 7 nights in Dec 2019

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gomera breeze
Felt welcome the minute I arrived. Love the place. Had room 106 big window opening to this outside corridor with freshly perfectly clean laundry drying in the wind.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Sep 2019
Response from Hostal NEON on 2019/9/30
Dear Guest We are very sad to hear from you that you didnt like our Place , we will work harder for your next time . Thank you Hostal NEON

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Hostal NEON on 2019/6/20
Dear Guest Thank you for your feeback. Hostal NEON

8/10 Good

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for getting the bus to the airport
Alison and her son were really helpful with tips and ideas for a good stay. The location was very convenient for buses to Los Cristianos and Tenertife South airport - only a few minutes walk to the bus stop and approx 20 mins to the airport.
Stayed 2 nights in Feb 2019
Response from Hostal NEON on 2019/2/18
Dear Lorraine Thank you very much for your comment , very happy that you have enjoyed your stay. Hostal NEON

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Very good transport links.
Stayed 2 nights in Sep 2018
Response from Hostal Neón on 2018/10/4
Thank you so much for your comment Marie. We are very happy you felt wellcome in our Hostal. Hope to see soon again.

10/10 Excellent

Hadas

Nice!
We looked for a cheap and nice place to stay the night. It was great. Clean, nice and quiet. The bathroom was good and breakfast was ok.
Stayed 1 night in Sep 2018
Response from Hostal Neón on 2018/9/20
Thank you so much hadas for your comment , we really a glad that you liked our Hostel. we hope to see you again. Team NEON

10/10 Excellent

Rebecca

Great overnight stay
We only stayed overnight after late flight into Tenerife. Super nice owners who picked us up from our flight and then drove us into los cristianos for the early morning ferry. Clean and bright accommodation. Thank you.
Stayed 1 night in Sep 2018
Response from Hostal Neón on 2018/9/20
Thank you so much for you comment Rebecca , We are very glad that you liked our place, we hope to see you soon again. Team NEON

10/10 Excellent

Edward, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Perfect ! ! ! ! Parking no problem at all. For me Excellent location. Steven, Leo, and Staff just Wonderful ! ! ! ! Would stay hete again in a heartbeat. Thanks, Everyone. Edward
Stayed 6 nights in Aug 2018
Response from Hostal Neón on 2018/8/20
Thank you so much! We aer happy to receive this messages!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little find!
We stayed at the Pension Neon on two separate occasions. Pension Neon is a family run business and they make every effort to ensure that your stay is as comfortable as possible. The staff are super-friendly, they went out of their way to accommodate all of our requests. The hotel is located in an area which is not very touristy with just a few restaurants and bars, but it is very well served by public transport and the TF1. Getting to the airport from here is a breeze as the South Airport is just a 10 minute drive away. Every single area of the hotel is meticulously clean. Hot water is readily available in the shower, the free breakfast is plentiful and the Wi-Fi is available in every area and is free of charge. However, the most important thing for me is a good night’s sleep and I had a great night’s sleep in both of the rooms we stayed in, mostly due to the comfortable mattresses and blackout curtains. I also like the fact that we had a double bed as opposed to two twin beds. I would highly recommend the Pension Neon and would definitely stay there again.
Stayed 1 night in Jun 2018
Response from Pension NEON on 2018/6/14
Thank you so much for you comment Louise , we hope to see you both back in the future.

10/10 Excellent

Marlene, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, lovely people, great location
No words can describe it just amazing! I felt welcome as if I were at home. The staff are very friendly, welcoming and always willing to help, good location on the mountain, not far from the city center and beaches, transport and shops nearby.
Stayed 6 nights in Mar 2018

10/10 Excellent

Steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position, clean and well organised
Comfortable accommodation at a reasonable price. Would definitely use again
Stayed 2 nights in Mar 2018
Response from Neon Team on 2018/3/4
Thank you for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent transit hotel!
Arrived late, "Hotels.com" wanted a review on my arrive before I checked in, very strange. I was received very gracefully. Excellent service, good info on local restaurant, local bus stop, ect. Price was a little steep for this kind of room (I usually get a hotel room for this price), but this was between xmas & new year's, & rooms were scarce. Excellent location for travellers to and from the southern airport. Receptionist offered to make me a breakfast package, as I was leaving very early in the morning. It wasn't there when I left (Fridge shared between 5 rooms), probably someone else removed it. Maybe put a minibar in the rooms, for this price? Very poorly soundproofed room, some kid kept me up until 2.30 somewhere in the building. Nice marine-theme overall. A 3-minute walk to the airport bus stop, 2 minutes to a local supermercado, 2 minutes to a local restaurant. Would stay again (but would bring earplugs!). Bed was well worn down, but no hindrance. Very clear room.
Stayed 1 night in Dec 2017
Thank you for the feedback, we are always happy to know what our guests think about their experience in our bed and breakfast. We will take everything that you have written into consideration, so that next time you come we have improved all the details you have pointed out. It´s important for us to keep our guests happy. See you on your next visit to Tenerife!

10/10 Excellent

RAUL, ODESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil de encontrar y aparcar. Las instrucciones para entrar fuera de horario fueron claras. La habitación amplia y limpia. El desayuno muy bueno.
Stayed 1 night in Apr 2024
Response from Hostel Neon on 2024/5/17
Estimado huésped, Es una placer saber que ha disfrutado de su estancia con nosotros. Esperamos verles una próxima vez. Un saludo

4/10 Poor

Alessio

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La camera non assomiglia nemmeno lontanamente a quella in foto…
Stayed 3 nights in Mar 2024
Response from Hostel NEON on 2024/3/5
Caro ospite !Grazie per il tuo messaggio.Ti informiamo che abbiamo 2 tipologie di camere, quella grande e quella standard, nel tuo caso hai scelto, quella economica, quella standard, ci dispiace molto che non ti sia piaciuta. Ti aspettiamo per il tuo prossimo viaggio.Ti auguro il meglio.

10/10 Excellent

Miguel, Ribeira

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estamcia mui agradable y cómodo en todos los aspectos. Repetiremos
Stayed 2 nights in Mar 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God valuta.
"Du får det du betaler for", heter det. Her får du mer, bare 10 minutter med buss utenfor Los Christianos!
Stayed 14 nights in Jan 2024

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable Limpieza muy bien
Stayed 1 night in Dec 2023
Response from Hostel Neon on 2024/2/1
¡Muchas gracias por su comentario!

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hostel Neon on 2024/2/1
¡Muchas gracias por su comentario!

6/10 Okay

Corinne

Traveled with partner
Liked: Cleanliness, staff & service
L'emplacement est parfait
Stayed 1 night in Nov 2023

6/10 Okay

Nebojsa, Spreitenbach

Stayed 10 nights in Nov 2023
Response from Hostel Neon on 2024/2/1
¡Muchas gracias por su comentario!

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues la verdad que la estructura es muy bonita y curada en todos sus aspecto . El personal de la recepción muy cordial... volveré otra vez
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo genial.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logement correspondant à l'année. Confortable. Petit hic, le bac de douche était bouché. Accueil sympathique.
Stayed 1 night in Nov 2023

8/10 Good

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist zwar etwas außerhalb, jedoch gab es den ganzen Tag über regelmäßige Busanbindungen in alle Richtungen. Sehr freundliches Personal. Preis/Leistung ebenso Top. Gerne wieder 👍😊

8/10 Good

Enrique

Stayed 2 nights in Nov 2023

8/10 Good

María Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Aránzazu

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

anne marie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ulla

Stayed 1 night in Oct 2023

8/10 Good

CARLOS

Stayed 1 night in Aug 2022
Response from Hostal NEON on 2022/9/3
Muchas gracias Carlos por su puntuación. Esperamos recibirte de nuevo en el futuro. gracias

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medium
Bien située. Il y a une permanence en journée. Les communs et la chambre étaient impeccables. L'isolation phonique entre chambre est très très mauvaise. On dirait que les voisins sont dans la pièce à côté, comme ils sont arrivés en milieu de nuit, j' ai mal dormi.
Stayed 1 night in May 2022
Response from Hostal NEON TENERIFE on 2022/7/23
Dear Olivier , thank you for your comment , with every comment that our guest give us we try to make improments. See you on your next trip back to Tenerife.

10/10 Excellent

Iuliana M Delcea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente
Struttura bellissima con il personale molto accogliente!
Stayed 3 nights in Apr 2022
Response from Hostal NEON on 2022/5/13
Cari ospiti ,siamo felici per aver compiuto col nostro debere di rendere la vostra stanza piacevole e acogliente! speriamo si ripetta la vostra visita, grazie e a presto!!!!

8/10 Good

Reyhana

Stayed 1 night in Mar 2022

8/10 Good

Alexiane

Traveled with group
Disliked: Property conditions & facilities, room comfort
Bien limpio y personal amable, pero la habitación muyyyy pequeña, no hay sitio ni para dejar maleta ni colocar la ropa, el aseo muy justo una persona un poco grande no cabe en el vater
Stayed 3 nights in Mar 2022

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Esta en un pueblo que no dice mucho, pero está cerca de todas las atracciones del sur, la habitación era amplia, limpian cada día, y por la noche está todo muy tranquilo,
Stayed 3 nights in Feb 2022
Response from Hostal NEON on 2022/2/8
Muchas gracias por tomar un minuto de su tiempo Luis en hacer el comentario. Les esperamos en la proxima visita. Hostal NEON

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très cosy !
Chambre très cosy accueil fantastique par contre beaucoup de prestation annulée avec le covit comme les petits déjeuners la navette pour l'aéroport . idéal pour une nuit en transit
Stayed 1 night in Aug 2021
Response from Hostal NEON on 2021/9/16
Thank you very much Dear Guest for your comment, we appreciate that you liked the stay, and we want to apologize for the cancellations of services, breakfast and transport, health comes first, see you in the future. Thank you very much and we are waiting for you on your next trip.

8/10 Good

christophe

Stayed 1 night in Jul 2021
Response from Hostal NEON on 2021/8/1
Thank you so much for you Score Christophe. hope to see you again in the future. Hostal NEON