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Reviews of Sadot Hotel Ben Gurion Airport - an Atlas Boutique Hotel

4 out of 5
Sadot Hotel Ben Gurion Airport - an Atlas Boutique Hotel
Assaf Center Street, Assaf HaRofeh, Be'er Ya'akov

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeded expectations for comfort and food service. It also provided free shuttle service to the airport. The only drawback, if one has to spend anything more than an overnight, is that there is absolutely nothing in the immediate area of interest. You would have to get transportation if you wanted to go further afield. However, we were aware of that and it suited our purpose.
Stayed 2 nights in Apr 2024
Response from Maayan, Hotel manager on 2024/4/10
Dear Shelley, thank you for your feedback. We understand that the immediate area may not offer much in terms of attractions, but we are glad that our free shuttle service to the airport met your needs. If you ever need transportation to explore further, please don't hesitate to reach out to our front desk. We appreciate your business and hope to welcome you back in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a place to lay my head before catching a flight at Ben Gurian.
Stayed 1 night in Mar 2024
Response from Maayan on 2024/4/3
Dear Matthew,Thank you for your perfect rating! We're delighted to hear that you had an exceptional experience with us. Looking forward to welcoming you back soon.Sincerely, Maayan Ozeri, Hotel Manager.

10/10 Excellent

Boris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Maayan on 2024/3/19
Dear Boris, Thank you very much for your great rating. We are glad you enjoyed your stay at Hotel Sadot, and hope to see you again with us in the future.

8/10 Good

simon

Liked: Staff & service, property conditions & facilities
It’s on the grounds of a big hospital so not much around although there is a shopping mall in the same building not open when I visited so can’t comment. Calling it Ben Gurion Sadot is a bit misleading as it’s a good 20 minutes by taxi at 160 NIS however this cost is mitigated by the free transfer back to the airport which the hotel offers. Breakfast is well worth it and very nice.
Stayed 1 night in Feb 2024
Response from Maayan on 2024/3/19
Dear Simon, Thank you for kind feedback concerning your recent stay with us. I am glad you enjoyed our breakfast buffet, our free transportation to airport and that we all managed to serve you well. We hope to host you again with us. Sincerely, Maayan Ozeri, Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hodaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely and great hospitality! Wonderful service, breakfast and location
Stayed 1 night in Nov 2023

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star hotel but for the price it was great. It was updated and clean and had 60s vibe around the decor. We only stayed one night as we were flying out and it was close to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Guta

Stayed 3 nights in Oct 2023

10/10 Excellent

Serguei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Breakfast was so tasty . For some reason we have to paid for parking. Suppose to be free.
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to and free shuttle to the airport.
Stayed 1 night in Oct 2023

10/10 Excellent

SEEK MOUNT ZION,

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2023

10/10 Excellent

Árpád

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe with the reception on the 3rd floor. And the elevators not running without a card.
Stayed 1 night in Oct 2023

10/10 Excellent

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 rated. We’ll deserved
Good reason they are rated #1 in Israel for boutique hotels. They deserve it. Everything from check in to check out was perfect. Excellent hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Hon Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great at everything except the location itself. Suggest people who would directly go to Jerusalem to stay; in case you have applied a tour, it’s likely yiu need to wake at 5 to get back to downtown. However all other aspects are excellent - I am deeply surprised by the manager who was willing to prepare. Takeaway breakfast at 6 for my to enjoy on the road trip. Can’t appreciate more!
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book-end Stay
Stayed at hotel as “bookends” to a pilgrimage. Excellent service at short notice. Would stay longer, if needed. Outstanding value in all regards.
Stayed 1 night in Sep 2023
Response from EH on 2023/10/4
Hi John; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

6/10 Okay

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The surrounding property was dirty. Trash all over the road. Close to a gas station with atm . Hote sits in same parking lot as a medical Center. When you enter hotel building you have to take elevation to third floor. Hotel upstairs and other offices in 2nd 1 st floors nothing around. But the hotel good if just an overnight.
Stayed 1 night in Sep 2023
Response from EH on 2023/10/4
Hi Andrew; Thank you for your feedback. We are sorry that the area around the hotel did not meet your expectations. We are very happy that you enjoyed your stay for the night that you were with us. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay while in Transit through Tel Aviv.. Really appreciated the shuttle back to Ben Gurion Airport
Stayed 1 night in Sep 2023
Response from EH on 2023/10/4
Hi Mark; Thank you for your review and high score rating. Our complimentary shuttle from the hotel to the Ben Gurion Airport is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

4/10 Poor

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Great people and service.
Stayed 1 night in Sep 2023
Response from EH on 2023/10/4
Hi Victor; Thank you for your kind words and high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay before my flight. They had a happy hour with free food and drinks. They also were very helpful with their airport shuttle!
Stayed 1 night in Sep 2023
Response from EH on 2023/10/4
Hi Kristine; Thank you for your kind review and high score rating. Our complimentary happy hour & shuttle to the Ben Gurion Airport are very popular. Great that you had the opportunity to enjoy both. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Ligia, West Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean
Stayed 1 night in Sep 2023
Response from EH on 2023/10/4
Hi Ligia; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Shalimar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, and in excellent condition. The staff are friendly. They have breakfast in the hotel and provide water & coffee. The breakfast you have to pay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is attached to a shopping mall. The mall closes early on Fridays & Saturdays in observance of Shabat. The side-street surrounding this hotel/mall is filthy, over-flowing with piles of trash. The mall-enclosed McDonalds is the only nearby place to eat when open. We had to walk to a seedy gas-station/mini-mart where we purchased sandwiches of an unknown content for dinner. Despite its considerable distance from the TLV airport, it is THE closest hotel due to the over-reactive security-zone around the airport! If you're into salads, cheeses and fish for breakfast you'll enjoy staying there. Our room was large, very clean and saw us through our 14-hour, way-overpriced stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very nice. Perfect for before or after flight. Nice rooms. Great shower. They had some free breakfast. Staff was very nice. Near the airport. Attached to very small mall with mcdonalds and pizza hut. Has small convience store. Four other food option. Free van to airport. Cab ride from airport to hotel. This is not in tel viv.
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fabio, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Excellent breakfast. Hotel not as close to the airport as advertised in Expedia.
Stayed 1 night in Sep 2023
Response from EH on 2023/9/13
Hi Fabio; Thank you for taking the time to write your feedback and high score rating. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our hotel is the closest hotel to the Ben Gurion Airport. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

2/10 Terrible

Moshe, Phila

Disliked: Staff & service, amenities
Not clean what so ever!
Stayed 1 night in Sep 2023
Response from EH on 2023/9/13
Hi Moshe; The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. We take your comments very seriously and will definitely address this issue. Taking nothing away from your feelings we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Amit

Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay and the breakfast was wonderful. We had a very difficult time finding the hotel. Better directions would be helpful!
Stayed 1 night in Aug 2023
Response from EH on 2023/9/13
Hi Linda; Thank you for your kind review and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We also appreciate your constructive feedback which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was for an overnight stay prior to flight in the morning. Staff was helpful and all went well.
Stayed 1 night in Aug 2023
Response from EH on 2023/9/13
Hi Mark; Thank you for taking the time to write your review. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Allena

Liked: Staff & service, amenities
The staff is nice, but the hotel name in Orbitz is confusion, with 2-3 hotel names in one name in English, and the local sign in the shopping center is in the Israel language, Taxi drivers and most people there didn't know the corresponding Israeli. The Google search found no hotel name exactly matches the hotel name from Orbitz booking and no address you listed matches each other. I had to use my cell phone in English to click the link in Orbitz Book Hotel to connect the address in English for Taxi Driver's Direction. When I arrived, I could not recognize many stores name in Israel words in the shopping center, finally, the taxi driver saw an Iseral direction to 3rd floor. there are 3 elevator cases, the 1fist one is dead, no stairway to get to the 3rd floor, then we discovered the 3 elevator cases operate respectively and the 2nd one worked. The front desk is unusual, nobody was there at 1:20 a.m ( very dark). after I clicked the bell, a front desk person came and found my name in the e-system, then I & Driver went downstairs parking lot to get my luggage. The location is 18 Kilometers from the TLV airport, not close to Tel Aviv downtown. The staff was nice and professional in introducing me the facility and how to get downtown in public service, also There are free transportation per guest to the airport once.
Stayed 2 nights in Aug 2023

10/10 Excellent

Margaret, Perrysburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the closest to the Tel Aviv Airport. It is in a mall near a shopping area. From the outside you might not think much. Inside you have the nicest people and an extremely clean hotel. I arrived after 3:00 AM and they were waiting for me and got me in my room quickly. They also have a free shuttle from the hotel to the airport which I used.
Stayed 1 night in Aug 2023
Response from EH on 2023/8/30
Hi Margaret; Thank you for your feedback and moreover sharing your experience. Glad to know that you enjoyed our hospitality. Our amazing team from the front desk to our housekeepers work very hard to ensure all of our guests enjoy a cozy, clean and comfortable stay. We are very happy to hear we were able to meet and exceed your expectations.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel with nice sized rooms and relaxing shower. Attached to mall, so great shopping and dining options. Staff was very friendly and professional. Happy hour free food and drinks was plentiful and delicious.
Stayed 1 night in Aug 2023
Response from EH on 2023/8/30
Hi Joel; Thank you for your kind feedback. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for a one night near to the airport. The added touch of happy hour and snacks available throughout the day is very thoughtful. A free transfer to airport and early morning call ensured I got there on time. I would definitely stay again if I’m needing an early morning transfer to Ben Gurion. Thank you Hotel Sadot.
Stayed 1 night in Aug 2023
Response from EH on 2023/8/23
Hi Adi; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Maayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Antoniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relly good hotel
Stayed 1 night in Aug 2023
Response from EH on 2023/8/23
Hi Antoniel; Thank you for your high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Maayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommended!
Stayed 2 nights in Aug 2023
Response from EH on 2023/8/16
Hi Maria; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our additional Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a long stay or transiting the airport
This hotel is great! The rooms are spacious and modern. There are several common areas to hang out and relax. I think this is probably the closest hotel to airport and complimentary shuttle was easy. Would stay here again in a heartbeat!
Stayed 1 night in Aug 2023
Response from EH on 2023/8/16
Hi Spencer; Thank you for taking the time to write your kind review and high score rating. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We do hope to welcome you back to one of our additional Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

8/10 Good

Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Bathtub was frighteningly slippery. Basic accommodation, glad there was a refrigerator in the room. Breakfast was very good. Staff was very friendly and helpful. Glad for the ride to the airport.
Stayed 1 night in Aug 2023
Response from EH on 2023/8/16
Hi Enid; Thank you for your review. We are delighted that you enjoyed our well-designed, modern room, and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary shuttle from the hotel to the airport is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive feedback which we will address internally.We do hope to welcome you back to one of our additional Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Shahzada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Free happy hour is a nice touch.
Stayed 2 nights in Jul 2023
Response from EH on 2023/8/8
Hi Shahzada; Thank you for your kind words and high score rating. We are delighted that you enjoyed our well-designed, modern room, and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service
A good clean hotel for the price.
Stayed 1 night in Jul 2023
Response from EH on 2023/8/8
Hi Georgia; Thank you for your kind feedback. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

2/10 Terrible

heleen

Stayed 1 night in Jul 2023
Response from EH on 2023/8/23
Hi Heleen; The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. We would have appreciated your feedback while you were in the hotel in order for us to solve any issues that you had. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Maayan Ozeri - Hotel Manager, Sadot Hotel

8/10 Good

Harold

Stayed 1 night in Jul 2023
Response from EH on 2023/8/23
Hi Harold; Thank you for your scoring. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Maayan Ozeri - Hotel Manager, Sadot Hotel

10/10 Excellent

Zipora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from EH on 2023/8/8
Hi Zipora; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsMaayan Ozeri - Hotel Manager, Sadot Hotel

2/10 Terrible

WALTER

Traveled with group
Disliked: Staff & service, property conditions & facilities
Worst hotel stay ever. Stayed overnight on way to Jerusalem. Woke up to no hot water. Air conditioning controller did not work. Accidentally left a sport shirt in closet. Texted within one hour of leaving to request return of shirt (and offered to pay). Hotel admitted they had the shirt but I would have to return to pick it up (impossible). Fellow travelers who booked through a different site have already received a partial refund

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
There are very few hotels available near BenGurion Airport and this is the only one we have found with a shuttle to (but not from...have to use Gett or a taxi approx $35) the airport. The front desk people are all very helpful, speak great English and are very willing to help with ordering pizza, storing excess luggage etc. Unfortunately, we had no hot water for showers either time we stayed there and our TV didn't work the second time. On Shabbat, no food available anywhere near by except pizza or other delivery. When not Shabbat, there is a mall underneath with various fast food.
Stayed 1 night in Jul 2023