「First, the staff were very nice and helpful. Before my check-in, staff had already asked for my estimated time of arrival for preparing the check-in. As I arrived late night, the staff was very helpful to guide me how to get to the hotel through Whatsapp and she responded very quickly. She also helped me to call taxi when I check-out.
Secondly, there was lift in the hotel so I could go to my room easily with my heavy luggage. The room was very tidy and clean. I felt very cozy. The decoration of...
「We stayed in Room 9, which is very spacious and comfortable. The staff are kind and friendly. It's a little far away from the metro station but within managable walking distance.」
「They have great reception team! Super big smile! I don’t really like the waiter, he kinda of weird but it’s ok. I like the housekeeping as they tidy near! He is super hardworking but they don’t change your sheet at all though but it’s okay. As long I self change my pillow case daily is fine . The breakfast is boring but ok as I got my hard boiled eggs daily. If there’s sausages would be great 😅 I want to thanks Diana and Martina for their bright cheerful smiles . This hotel does not have lift...
「There are no enough words to express our happiness to stay in this place . The place is really unique . The extra unique is (Giusy) the place manager , this nice lady made our stay more than amazing . She is always close and answering our inquires all the times. She surprised us with amazing treats , that I can't till , to keep the suspense and have the treat when you come . We are not Italian language speaker , and Giusy mad our stay as if we were born in Milan . She always volunteered to...
「Bella zona, buona la pulizia, un po' macchinosa la gestione delle camere (alcune sono in un palazzo adiacente unito solo al terzo piano con quello della reception, si entra e si esce da un altro portone per fare prima suonando il citofono per rientrare). Comunque ottima sistemazione per un soggiorno veloce, zona viva e piacevole.」
"Excellent location, sizeable room with luggage closet. Nice shuttle to city centre and all very professional staff and restaurant that earn its true reputation. "
"Everything is good in the hotel, spacious clean room, nice location for all transportation, walking distance to central area, lots of choices in beautiful, helpful receptionist. The only minor down point is the shower room is quite small."
"This is my second time stayed in this hotel, it is so convenient for moving around, when you get out of the hotel and you can see the Milan central train station. Satisfied for every thing, nice services and nice sweet chocolate for first day and everyday. Highly recommended and I will stay in this hotel if I go to Milan again."
