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陶頓城堡飯店的評分

4 out of 5
陶頓城堡飯店
Castle Green, Somerset, Taunton, England

評論

9.0

太棒了

10 分，有夠讚；362 則評論中有 209 則" "
8 分，不錯哦；362 則評論中有 108 則" "
6 分，一般般；362 則評論中有 33 則" "
4 分，不太好；362 則評論中有 9 則" "
2 分，很糟糕；362 則評論中有 3 則" "

9.2/10

整潔度

9.2/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Tang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
S 於 2019年5月25日回覆
Thank you for booking with us. We very much appreciate your feedback!

10/10 有夠讚

Halon ，Shenzhen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
historic hotel
it is easy to find the food, shopping, and look around in Taunton, that should be one good place for holiday.
於 2017 年 10 月住了 3 晚

4/10 不太好

Michael

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
So we booked a double room - we were given a room with the smallest double bed I have ever seen and with one chair. I asked to change. They offered a larger room which must have last been decorated circa 1990. They couldn’t do any better because we’d booked through Expedia they said. What??? Why does a hotel with empty rooms give you a bad room? To punish you for not booking with them? It was v poor service, whatever the reason . . .
於 2024 年 4 月住了 1 晚
Hollie - Reception Manager 於 2024年4月18日回覆
Thank you Michael for your feedback.We are saddened to read that you have not enjoyed your recent stay with us. Here at The Castle Hotel we are a beautiful grade 2 listed building and we work very hard to keep our interior in fitting with the exterior, we like to keep in line with the traditions of "castles such as the hanging tapestries throughout the hotel. We would not class any of our bedrooms bad or grim, our team always work hard on keeping all bedrooms in a brilliant condition. As you booked a Standard Double room which is 1 out of 3 double room types we offer, our Standard Double room types are understandably our smaller room types in comparison to our Deluxe Doubles.In regard to the price you paid for your Bed & Breakfast stay, due to you booking close to your check-in date prices are naturally going to more than booking further in advance.Thank you again for providing feedback and we hope should you choose to stay with us again in the future, you have a more positive stay we strive for.

10/10 有夠讚

Nicola

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had such a wonderful stay at the castle hotel. The only feedback was the receptionist on check out wasn’t as friendly as the lady that had checked us in. She appeared to be confused with the communication around breakfast timings. Over all it was a wonderful stay, in the perfect location and it’s such a beautiful hotel
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Gry

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Sally

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Special Christmas
Christmas is always particularly special at the Castle with staff having made a very special effort to make it even more special than usual. It makes an excellent place to stay, right in the middle of Taunton, for shopping with those special independent traders you won’t find elsewhere.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Mary

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A most relaxed and enjoyable stay.
We had a most enjoyable stay. The friendliness of the staff was exceptional. They went to a lot of trouble to find us an alternative place for dinner as they were fully booked. Also they checked our trains to make sure they were still running without being asked. This was beyond expectations. The breakfast was great. Plenty of choice and a relaxed atmosphere.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Ian

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay, great location. Nice bar area. Very relaxing. Great service.
於 2023 年 11 月住了 1 晚
The Castle Hotel 於 2023年11月27日回覆
Hello Ian,We are very happy you had a great stay and ejoyed your time with us and we appreciate the feedback.We hope to welcome you again soon!Many Thanls

10/10 有夠讚

janette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean and well equipped apart from plug points Most of the plugs were round pin and not compatible with modern plugs Updating to include PowerPoints near the bedside tables would be ideal Lovely breakfast with excellent Eggs Royald
於 2023 年 11 月住了 1 晚

6/10 一般般

jolene

於 2023 年 10 月住了 3 晚

8/10 不錯哦

John

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Yoshiaki

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly country town traditional hotel suitable for short break.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Beverly

於 2023 年 8 月住了 1 晚

2/10 很糟糕

Mariane

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Glenda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
I loved my stay here. The staff were super friendly and helpful. The room was clean and comfortable. There were plenty of breakfast options and everything I tasted was delicious. I would definitely stay here again.
於 2023 年 7 月住了 2 晚

6/10 一般般

Laura

商務旅客
喜歡：整潔度和員工素質
Very expensive for what it was
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Sarah

情侶出遊
Super comfy beds and soft pillows Great part of town
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Ann

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We did not like the parking arrangements. Car park now operated by NCP. Also very noisy Wednesday night due to a bar operating until 1.30 in the morning.
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Mr Nick

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
friendly and efficient staff, very clean
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Sarah

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Diane

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved the ivy on the outside. It was easy access to the property. Loved the soothing atmosphere inside.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Nancy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Comfortable, with friendly staff and good food in an interesting historical location.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Andrew

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Good spot in Taunton
於 2023 年 5 月住了 6 晚

8/10 不錯哦

Heather

喜歡：整潔度、員工素質和住宿環境和硬體
What a beautiful place to stay. Taunton was a little rough around the edges tho.
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

6/10 一般般

Anne

不喜歡：住宿環境和硬體
於 2023 年 4 月住了 3 晚

10/10 有夠讚

Abi

於 2023 年 4 月住了 1 晚

8/10 不錯哦

Louise

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 有夠讚

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Peter

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Traditional
於 2023 年 3 月住了 1 晚

6/10 一般般

D G

於 2023 年 3 月住了 2 晚

10/10 有夠讚

Stephen

喜歡：員工素質和住宿環境和硬體
於 2023 年 3 月住了 3 晚

10/10 有夠讚

Julian

於 2023 年 2 月住了 1 晚

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質和設施服務
Good rooms service was good and breakfast even better.
於 2023 年 2 月住了 1 晚
Hollie 於 2023年4月18日回覆
Hi there David,Thank you for your feedback!We are very pleased you enjoyed your stay and hope to see you stay with us again!

8/10 不錯哦

Pat

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Comfortable hotel in a convenient location.
於 2023 年 2 月住了 2 晚

8/10 不錯哦

Jan Helge

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
This place needs some renovation quick. Charming hotel, unfortunately it looked shabby
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Anthony

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A superb place to stay.it’s in the heart of Taunton a stone’s throw from all your needs.

8/10 不錯哦

Luke

於 2022 年 9 月住了 1 晚

8/10 不錯哦

Michele

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unique property. Older plumbing not great.
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Nathan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super location in Taunton
Lovely hotel
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Louise

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant staff & lovely hotel.
Fab staff, very clean and tidy and brilliant location if you need to be in the center and near Vivary Park. Bathrooms a bit dated but very clean. Breakfast was fab! The staff really made you feel welcome and nothing was any trouble. Can be a bit noisy outside due to nearby pubs, but don’t let this put you off. We would defo stay again.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Aisha

於 2022 年 8 月住了 2 晚

10/10 有夠讚

Adrian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay at the castle hotel
Central location. Easy to find. The room was very clean and had very comfortable beds. A fan was provided which was welcome during the heatwave. Charger ports would be an added bonus. Breakfast was outstanding. I ordered the eggs Benedict which were delicious. Excellent variety of breakfast items. I couldn’t resist a pastry and the jam was exceptional. Cooked breakfast was available from the self service area. Delicious produce. Beans are a must with an English breakfast which were not provided. Staff were very friendly and welcoming. Would definitely return and recommend.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Julia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous Hotel
Lovely Hotel, very friendly and helpful staff, rooms have everything you mught need and are cleaned daily. Great location bars and restaurants all in walking distance and a bus station right outside to catch a bus to the surrounding area of Taunton
於 2022 年 8 月住了 5 晚

8/10 不錯哦

Simon

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
disappointed to have to pay for parking
Friendly, convenient, but a bit “tired”. Surprised and disappointed to have to pay for parking
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Kristen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 7 月住了 2 晚

8/10 不錯哦

Jon

喜歡：整潔度和員工素質
於 2022 年 7 月住了 2 晚

8/10 不錯哦

Devika

於 2022 年 6 月住了 2 晚

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Definitely would stay again and for longer
It’s a lovely hotel, I was told has been a coaching inn/hotel for 400 years . Breakfast was delicious
於 2022 年 6 月住了 1 晚