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The Westin Resort Guam

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Westin Resort Guam

Property amenity
2 outdoor pools, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
View from property
3 restaurants, breakfast, lunch, dinner served; international cuisine
Located near Tarza Magical Adventure Zone and Water Park, The Westin Resort Guam is the ultimate tropical getaway. Enjoy beachfront dining, relax in a free beach cabana, or stay active with hiking/biking trails nearby. With a 24-hour gym and multiple pools to choose from including an outdoor pool and children's pool with sun loungers and umbrellas.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is NT$6,132
NT$6,806 total
includes taxes & fees
Sep 1 - Sep 2

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, City View (Corner)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Ocean View (Executive Level)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds, Non Smoking, Ocean View (Executive Level)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking, Partial Ocean View (Executive Level)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 Double Bed, Non Smoking, Partial Ocean View (Executive Level)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony (Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Executive Level

Executive Suite, 1 King Bed, Non Smoking, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking, Executive Level

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Executive Level

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, Oceanfront

Executive Room, 1 Double Bed, Non Smoking, Oceanfront | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 Double Bed, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Oceanfront

Executive Room, 1 King Bed, Non Smoking, Oceanfront | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Ocean View, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Ocean View, Executive Level

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Terrace (Oceanfront)

Villa, 2 Bedrooms, Non Smoking, Terrace (Oceanfront) | Premium bedding, down comforters, pillowtop beds, in-room safe

Villa, 2 Bedrooms, Non Smoking, Terrace (Oceanfront)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 1345 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite, 1 Bedroom, Executive Level

Royal Suite, 1 Bedroom, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Royal Suite, 1 Bedroom, Executive Level

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 Bedroom, Executive Level

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
105 Gun Beach Road, Tumon, Tamuning, 96913

What's nearby

  • Dusit Place Shopping Center - 5 min walk - 0.5 km
  • T Galleria by DFS - 5 min walk - 0.5 km
  • Tarza Magical Adventure Zone and Water Park - 5 min walk - 0.5 km
  • Tumon Sands Plaza - 12 min walk - 1.0 km
  • Tumon Beach - 2 min drive - 1.5 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 9 min drive

Restaurants

  • ‪Uomaru-Honten - ‬1 min walk
  • ‪Hard Rock Cafe Guam - ‬4 min walk
  • ‪Starbucks @ THE MIX - ‬2 min walk
  • ‪Capricciosa II Pacific Place Bldg. - ‬1 min walk
  • ‪Outback Steakhouse - ‬1 min walk

About this property

The Westin Resort Guam

Luxury family-friendly resort near Tarza Magical Adventure Zone and Water Park
Located close to T Galleria by DFS and Dusit Place Shopping Center, The Westin Resort Guam provides a poolside bar, a grocery/convenience store, and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy the 24-hour gym, as well as activities like hiking/biking, kayaking, and rowing/canoeing. Stay connected with free WiFi in public areas, with speed of 50+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a TV in the lobby
Room features
All 432 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with premium channels
  • Balconies, separate sitting areas, and refrigerators

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 mi
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 41.80 for adults and USD 25.30 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Issin Japanese Restaurant
  • Misty's Beach Bar
  • Taste
  • The Mix

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Beach toys
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 7,082 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 120 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 77.7 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 25.30 for children
  • Fee for in-room wireless internet: USD 0 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 5 (one-way), (up to 5 years old)
  • Pet fee: USD 120 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 77.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Guam Westin Resort
Westin Guam
Westin Guam Tamuning
Westin Resort Guam
Westin Resort Guam Tamuning
The Westin Resort Guam Resort
The Westin Resort Guam Tamuning
The Westin Resort Guam Resort Tamuning

Frequently asked questions

Does The Westin Resort Guam have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at The Westin Resort Guam?

As of 2025/8/28, prices found for a 1-night stay for 2 adults at The Westin Resort Guam on 2025/9/1 start from NT$6,132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Resort Guam pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 120 per pet, per day. Service animals are exempt from fees.

How much is parking at The Westin Resort Guam?

Self parking is free at this property.

What time is check-in at The Westin Resort Guam?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Westin Resort Guam?

Check-out is at noon.

Does The Westin Resort Guam provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is The Westin Resort Guam located?

Located in Tumon, this beachfront resort is in the entertainment district and within a 5-minute walk of Tarza Magical Adventure Zone and Water Park, T Galleria by DFS, and Dusit Place Shopping Center. Tumon Sands Plaza and Micronesia Mall are also within 1 mi (2 km).

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The Westin Resort Guam Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 364 out of 1005 reviews
Rating 8 - Good. 377 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

8/10 Good

Eugene Anthony

Hotel location and proximity to the beach was outstanding
Stayed 3 nights in Apr 2025

10/10 Excellent

Isomura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to go from our guest room to the beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Close to restraints etc. Friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 2 nights in May 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Sakura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of them are very good. Especially, their pool and private beach is special.
Stayed 2 nights in Feb 2025

8/10 Good

Shanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, room amenities were a little dated. Nice pool and friendly staff. Conveniently located near shops and restaurants
Stayed 1 night in Dec 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, nice ocean view, beach is good. You can wait ages for the elevators.
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and efficient. The beach was beautiful and the breakfast was delicious!
Stayed 5 nights in Oct 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended 😊
Stayed 2 nights in Dec 2024

2/10 Terrible

phillip

Disliked: Staff & service, amenities, property conditions & facilities
I went this hotel for 9night and 10days Everything went wrong with 5 star hotel.. first this is not 5 star hotel more like 4 for overall and 1 for front desk staff. Over the 10 days all i heard was lying and excuse. First day took me 50 minute to check in and tired for traveling I want to take a shower, no towels.. call the front desk and told me right away bring me the towels but took over 1 hrs to bring it. 3rd day the room was not clean till 7 pm all i heard was short staff.. ask for clean the room before 2 pm never happen. All managers named amenda and karina and another night shift manager were also poor management. It was first time in Guam but location and all the good things I recommend Dusit Thani hotel. Please read the review and enjoy staying at different hotels except this lying staff.
Stayed 9 nights in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 17 nights in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend getaway.

We had a great stay at the Westin.
Stayed 1 night in Dec 2022

4/10 Poor

Klaudia

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Not what pictures made it seem to be like
Stayed 1 night in Mar 2025

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything like restaurant, convenient store and shoppinh
Stayed 5 nights in May 2024

6/10 Okay

Sean

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely friendly. What i didnt like was that things weren't always replaced or cleaned. For example, after i placed the robe with the towels, a new one never appeared. One of the hand towelswas missing on one day and it wasnt until the 4th day that new cups were put in the bathroom. Also, there were several places that were not cleaned. There was wgar looked like mold in the shower and either dried blood or something else near the tissue (Kleenex?) Again though the positive is the staff was extremely nice.
Stayed 6 nights in May 2025

8/10 Good

Mitsuyoshi

Excellent Executive Sweet Room !
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, room had an AMAZONG view!
Stayed 5 nights in Dec 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the elevator system and just the overall aesthetic of the property.
Stayed 1 night in Apr 2024

2/10 Terrible

E

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with breakfast and club house access, but the front desk told me it was not included. Later i figured my own that i should have an access and had to talk to the front desk to get them. No hot water, asked to change the room, and the hotel offered to downgrade from royal suite to queen suite or junior suite. Cannot believe what happened at this place. I believe all this is racial discrimination because usually asians cannot speak english and cannot talk it out to the front desk.
Stayed 4 nights in Apr 2025

10/10 Excellent

choi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our staycation! Thank you to the friendly staff and mostly especially, Ms Bryce.
Stayed 1 night in Oct 2022

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine considering what the Island went through, we were very comfortable at the Westin
Stayed 3 nights in Jun 2023