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"Great hotel, really helpful staff. It was very convenient to get to Osanbashi Pier."

"Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again."

"The studio deluxe has plenty of space and a washing machine, which what we needed. Staff were very welcoming and helpful. Loved the eco friendly refillable pitcher that was provided in the room and the complimentary tea and coffee through out the day. My two minor complaints are, they removed the dishes sponge after a single use and gave a brand new one the next day. This seemed very wasteful. And the second is where the plugs are located through out the room. Other than that, everything was excellent."

"We had a beautiful room on the ground floor with a lovely garden and close to the private baths. I would stay here again."

"Excellent service and amazing location"

"Was a good stay! Lots of amenities and lots of stuff to do in the area "

"The staff was simply awesome. They went out of their ways to accommodate us. Many thanks. "

"Fantastic view of the mountain and the city from our bedroom. We were on the 9th floor and we relished the space and the comfortable setting of this room. Very good beds as well. Amenities bar by the reception offering team coffee and all the fixings for the bathroom. Only thing I would like is a toaster oven to cook some toasts and pizza once in a while! Area is very quiet and safe and this was one of our favorite stay in Japan for the two weeks we were there."

"The staff were responsive, welcoming, and very helpful. We felt taken care of the minute we set foot inside. Hotel amazingly clean and updated. The onsen was peaceful. The restaurant was incredible with views i will remember of kyoto. The location made travel easy, esp with the shuttle. We cannot wait to return! "