The reason we chose to stay in W was because of the nice swimming pool and poolside bar and they were not disappointing.
However the room and service were a bit not fulfilling our expectation. We did not expect the sleeping quality would be that not good while staying at a 5 stars hotel.
Both the pillow and mattress were too soft. We requested to have them changed the next day and thanks they did. But i did not know whether the mattresses were not be used for awhile? I found bugs bitting me and woke me up in the middle of the night by the itchiness. We also requested to have the pillow change as well in the morning but they forgot to do so.
Remember to remark your request for a firmer mattress or pillow!