「I had to wait 5 hours to get my room. The old reason was that I should spend another $600 for the night before. When my room was ready, nobody came up to me to let me know so I probably waited a few hours too much. Terrible experience. The staff told me a way to go to my room, through 2 long halls and 2 elevators. I am 82 years old and needed a wheelchair for that, but they did not make me aware that it was a very long walk. There was a much shorter way that I later found out by myself!」
「I had to wait 5 hours to get my room. The old reason was that I should spend another $600 for the night before. When my room was ready, nobody came up to me to let me know so I probably waited a few hours too much. Terrible experience. The staff told me a way to go to my room, through 2 long halls and 2 elevators. I am 82 years old and needed a wheelchair for that, but they did not make me aware that it was a very long walk. There was a much shorter way that I later found out by myself!」
Deborah