First stay in Tacoma, family member in the hospital. Found this hotel to be in a safe and nice area. The room was very nice and bed was comfortable! Breakfast was very good. And clean inside and out! Helped to soften a difficult time. Thank you!
Lori
於 2024 年 5 月住了 3 晚
6/10 一般般
Crystal
家庭旅遊
2024年5月19日
It was a good place to stay
Crystal
於 2024 年 5 月住了 1 晚
6/10 一般般
Megan
2024年4月29日
Megan
於 2024 年 3 月住了 1 晚
6/10 一般般
Nicole
家庭旅遊, 親子旅遊
2024年4月28日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is nice, however I booked and paid for a double queen room for 4 people. When I went to check in I was informed that several rooms were unavailable due to maintenance and they only had a single kid bed room available. I had even called earlier in the day to confirm check-in time for our room and no one said anything about not having the room we booked. They did provide us with a rollaway bed but I was still charged full rate and had I know ahead of time that they weren’t going to have a room with the beds we needed I would have checked other hotels for availability. The staff were nice, it’s clean and comfortable, I just felt duped by getting charged for a bigger room that they couldn’t honor. No discount or anything was offered to us.
Nicole
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Barbara
2024年4月19日
Barbara
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Gina
寵物同遊, 家庭旅遊
2024年4月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were very large which is nice. The chairs in the lobby/breakfast area are stained and dirty. They could be cleaned. The mattress covers were very worn and old looking and provided zero coverage of the mattresses where people sleep. That should be updated for hygienic purposes. It's not as quiet as i would like for it to be. Cleaning staff is very loud next to your room and above you. The staff was very nice except forbthe gentlemen who check us innthe first night. He was very short tempered and rude as we arrived very late for our stay after driving from the east coast to WA. It appeared we interrupted whatever he was watching on his laptop. He seemed agitated about it. Not sure we would stay here again when visiting our soldier at JBLM even tho it is across the street from the base.