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Aretusa Palace Hotel

4.0 star property
Hotel in Syracuse with 2 restaurants and bars

Choose dates to view prices

Aretusa Palace Hotel, in the city center, offers two restaurants, two bars, high-speed WiFi, bicycle rentals for exploring Lungomare di Ortigia, and dry cleaning services. Visitors particularly appreciate its central location.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Minibar
  • 204 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Minibar
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Corso Gelone, 45, Syracuse, Sicily, 96100

What's nearby

  • Roman Amphitheatre of Syracuse - 10 min walk - 0.9 km
  • Porto Piccolo - 10 min walk - 0.9 km
  • Archaeological Park of Neapolis - 12 min walk - 1.0 km
  • Greek Theatre of Syracuse - 13 min walk - 1.2 km
  • Lungomare di Ortigia - 15 min walk - 1.3 km

Getting around

  • Syracuse Station - 8 min walk
  • Fontanarossa Airport (CTA) - 54 min drive

Restaurants

  • ‪Bar Cavallino Rosso - ‬5 min walk
  • ‪Caffe Della Palma - ‬2 min walk
  • ‪u' CARUSO - ‬5 min walk
  • ‪Le 7 Spezie - ‬6 min walk
  • ‪Profumo Di Pollo - ‬6 min walk

About this property

Aretusa Palace Hotel

Upscale hotel in the city center
At Aretusa Palace Hotel, you can look forward to 2 coffee shops/cafes, dry cleaning/laundry services, and 2 bars. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Free self parking
  • Bike rentals, airport pick-up service (surcharge), and express check-out
  • Express check-in, smoke-free premises, and a banquet hall
Room features
All 101 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • 25-inch flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (4,844 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per person
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aretusa Palace
Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse
Jolly Aretusa Palace Hotel
Jolly Aretusa Palace Syracuse
Jolly Aretusa Palace
Aretusa Palace Hotel Hotel
Jolly Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Hotel Hotel Syracuse

Frequently asked questions

Is Aretusa Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Aretusa Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Aretusa Palace Hotel?

Check-out is at 11 AM.

Does Aretusa Palace Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of EUR 10 per person applies.

Where is Aretusa Palace Hotel located?

Located in the heart of Syracuse, this hotel is within a 10-minute walk of Syracuse Forum Ruins, Madonna delle Lacrime, and Ginnasio Romano. Papyrus Museum and Porto Piccolo are also within 10 minutes. Syracuse Station is 8 minutes by foot.

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Reviews

Aretusa Palace Hotel Reviews

6.8

7.2

Cleanliness

7.6

Location

7.4

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 24 out of 98 reviews
Rating 4 - Poor. 17 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

Reviews

6/10 Okay

Vincenzo

Liked: Staff & service
Ruggine sui tetti del bagno.
Stayed 1 night in Aug 2024

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualita e prezzo.

Albergo gradevole, bella hall, personale cortese, camera spaziosa e silenziosa, non nuovo ma ben tenuto. Importante il parcheggio anche se i posti sono pochissimi Colazione adeguata. Posizione comoda, 10 min dall Ortigia.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet bærer preg av lite oppussing oppigjennom, og det er helt greit at det er litt "gammeldags" , men det som ikke er bra er den intense røyklukten på overalt - selv på rommet vi hadde. Frokost var helt grei.
Stayed 1 night in Aug 2024

6/10 Okay

Salvatore

Liked: Room comfort
Disliked: Property conditions & facilities
La struttura era molto decaduta come quella di un gran casato Nobile decaduto o in disgrazia
Stayed 1 night in Jun 2024

6/10 Okay

Maurilio

Liked: Cleanliness, staff & service
Struttura ben posizionata, nel complesso gradevole e personale della hall molto gentile e disponibile. Le camere avrebbero però bisogno di un restailing. Anche la colazione andrebbe arricchita.
Stayed 2 nights in Jun 2024

6/10 Okay

Luis Emilio

Liked: Cleanliness, staff & service
Pessoal da recepção muito codial e solícito. O ponto, muito fraco, foi o restaurante. Pessoal rude e indiferente. Café da manhã sofrível, típico hotel que recebe grupos.
Stayed 1 night in May 2024

6/10 Okay

Giuseppe

Disliked: Property conditions & facilities
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Stayed 2 nights in Aug 2023

8/10 Good

Leonarda

No
Stayed 1 night in Jul 2023

6/10 Okay

Andrea

Disliked: Room comfort

Colazione PESSIMA

Camera piccolissima. Il letto andava quasi da una parete all’altra. Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Stayed 1 night in Sep 2022

6/10 Okay

MARCELA RAQUEL

Liked: Cleanliness, staff & service
Le falta mantenimiento a las habitaciones.
Stayed 1 night in Jun 2022

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Stayed 1 night in Jun 2022

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Viel etablissement, pas de parking disponible contrairement à ce qui était indiqué sur la description de l'hotel
Stayed 1 night in Aug 2021

4/10 Poor

Augusto

Disliked: Amenities, property conditions & facilities
Stanza con una superficie ai limiti di legge, arredo datato con particolari danneggiati (appendiabiti metallico rotto), colazione da dimenticare
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto buona
Stayed 3 nights in Aug 2021

8/10 Good

Manfred

Liked: Staff & service

utes zentrales Stadthotel

Ein gutes Stadthotel zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer sind als gut zu bewerten. Reinigungsdienst musste angemahnt werden.
Stayed 6 nights in Aug 2020

8/10 Good

Roberto, Vicenza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo carino, molto vicino a tutte le attrazioni turistiche.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Posizione invidiabile per partecipare alle Tragedie Greche
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Un albergo per gite scolastiche e infatti di notte orde di ragazzi strepitano nei corridoi nell'indifferenza del personale .Del prestigioso Jolly hotel è rimasto solo il nome, la struttura è brutta ,le suppellettili scadenti per usura o bassa qualità. Certamente la posizione è unica sia per la vicinanza al teatro greco sia a Ortigia che si può raggiungere a piedi con una piacevole passeggiata.
Stayed 2 nights in May 2019

10/10 Excellent

ZECHARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgraded room we received was excellent !!! Room reception, check-out and check-out are done by an amazing receptionist !!! Thank you Lucia for the wonderful service. We'll recommend you.
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza e competenza parcheggio comodo in aerea Hotel
Stayed 1 night in Apr 2019

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ho avuto problemi con Wi-Fi, ma sono stati tutti gentilissimi compreso il direttore per consentirmi di usare internet
Stayed 2 nights in Dec 2018

4/10 Poor

CaterinaLaura, Bergamo

Disliked: Property conditions & facilities, room comfort
Hotel in posizione strategica, a 10 min a piedi da Ortigia. Tuttavia la struttura è vecchia e mal organizzata. Al nostro arrivo la stranza era freddissima e abbiamo tentato in vano di accendere il riscaldamento: ci è stato detto che non era ancora stata fatta la conversione invernale il riscaldamento......il phon rotto ci è stato sostituito con un mini phon viola da viaggio.....
Stayed 2 nights in Nov 2018

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo albergo vicino al centro della città. La camera era confortevole anche se con pecche: il termostato non riportava i gradi equivalenti ed è stato impossibile impostare una temperatura idonea; il termosifone del bagno è rimasto freddo e uscire dalla doccia non è stato piacevole.
Stayed 2 nights in Nov 2018

10/10 Excellent

Martina

Ottimo qualità prezzo, pulizia e cortesia

Albergo molto pulito, servizio reception impeccabile e colazione super! Abbiamo deciso tardi di fermarci a Siracusa e non potevamo trovare di meglio, anche per le mie due cagnoline, che sono state ospitate senza problemi. Lo riprenoterei e lo consiglio a tutti!
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insoddisfazione totale!

Bagno piccolo, box doccia obsoleto, la porta non non si chiude, lampadina fulminata. La camera è piccola e la tenda non è oscurante, entra luce, mi sono svegliato alle 6,20. La colazione è scadente. Non lo consiglio è non intendo più utilizzarlo.
Stayed 1 night in Jun 2018