The Novotel Suzhou Tai Lake Santeh Hotel offers visitors a quiet retreat near the beautiful Gusong Garden. Guests can relax in any of the 15 hot springs on property, while families appreciate the playground and garden areas. Every room includes WiFi to stay connected.
Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighborhood and is connected to the convention center. Gusong Garden is another place to visit that comes recommended. Visit our Suzhou travel guide
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
What's nearby
Qionglongshan Dongwu National Forest Park
9 min drive - 11.7 km
Mudu Ancient City
10 min drive - 9.8 km
Gusong Garden
10 min drive - 7.9 km
Shangfang Mountain
12 min drive - 12.7 km
Suzhou Taihu Yuyangshan Scenic Area
15 min drive - 15.9 km
Getting around
Huadun Station
7 min drive
Suzhou New District Railway Tram Stop
34 min drive
Wuxi (WUX-Shuofang)
42 min drive
Restaurants
Tim Hortons
13 min drive
Executive Lounge
13 min drive
Starbucks
9 min drive
Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop)
10 min drive
乾元寺素面馆
15 min drive
About this property
Novotel Suzhou Tai Lake Santeh Hotel
Hotel near Gusong Garden
Take advantage of a terrace, a garden, and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
Free self parking
Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
A front-desk safe, concierge services, and meeting rooms
Room features
All 169 rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Egyptian cotton sheets, memory foam beds, and rollaway/extra beds (surcharge)
Bathrooms with spring water tubs and rainfall showers
Wardrobes/closets, mini fridges, and free infant beds
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
A restaurant
Snack bar/deli
Restaurants on site
Food Square
Things to do
15 hot springs
24-hour gym
Playground
Family friendly
In-room crib
Mini-fridge
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
5,920 square feet of conference space
Business center
Meeting rooms
Outdoors
Garden
On the waterfront
Picnic area
Terrace
Spa
15 hot springs
Hot springs open from 2:30 PM - 10:00 PM
Hot springs water temperature - 104 ºF
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site
More
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Free crib
Memory foam mattress
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Spring water bathtub
Toilet paper
Towels provided
Entertainment
Smart TV
Food and drink
Free bottled water
Free minibar (limited items)
Limited room service
Mini-fridge
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 1000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CNY 128 per person
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: CNY 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Hot springs access available from 2:30 PM to 10:00 PM
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou
Frequently asked questions
Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?
Check-out is at noon. Late check-out is available for a fee.
Where is Novotel Suzhou Tai Lake Santeh Hotel located?
Located in Wuzhong, this hotel is 4.8 mi (7.8 km) from Gusong Garden.
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Reviews
Novotel Suzhou Tai Lake Santeh Hotel Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Christopher
2025/11/5
Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.