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Four Points by Sheraton Surabaya, Pakuwon Indah

Property class: 4

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Located close to Pakuwon Mall and Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides an adjacent golf course, a shopping mall on site, and dry cleaning/laundry services. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this hotel. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a conference center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$2,244
NT$2,715 total
includes taxes & fees
Aug 28 - Aug 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a bed, a desk, a TV, a sofa, and a view of tall buildings.

Junior Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 328 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 328 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a nightstand.

Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 264 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a city view, and a small desk with a lamp.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 264 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Non Smoking

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.

Premium Suite, 1 King Bed, Non Smoking

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed

A child's room with a bunk bed, a play table with toys, and a cityscape view.

Family Room, 1 King Bed

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to a shopping center. Submarine Monument and Heroic Monument are notable landmarks, and travelers looking to shop may want to visit Pakuwon Mall and Tunjungan Plaza. Al-Akbar Mosque and Taman Bungkul are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    1 min walk - 0.1 km
  • Pakuwon Trade Center
    3 min walk - 0.3 km
  • Surabaya Zoo
    8 min drive - 8.0 km
  • Surabaya Plaza Shopping Mall
    12 min drive - 12.8 km
  • Tunjungan Plaza
    12 min drive - 13.1 km

Getting around

  • Ngagel Station
    10 min drive
  • Tandes Station
    19 min drive
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • Magnolia restaurant
    1 min walk
  • KOI Thé
    1 min walk
  • Pho Ba Ba
    1 min walk
  • Jong Java Indische Recipe
    1 min walk
  • Sushi Tei Pakuwon Mall
    1 min walk

About this property

Four Points by Sheraton Surabaya, Pakuwon Indah

  • Upscale hotel near Pakuwon Mall
  • Located close to Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides an adjacent golf course, a shopping mall on site, and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
    • An elevator, outdoor furniture, and a front-desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 310 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bidets, free toiletries, and hair dryers
    • 49-inch LED TVs with premium channels
    • Free tea bags/instant coffee, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 154,880 for adults and IDR 77,440 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Djaman Doeloe Restaurant
  • Soiree Rooftop Bar

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Shopping mall

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2019
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 605000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 154880 for adults and IDR 77440 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 55110, 8120119290056

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Four Points by Sheraton Surabaya, Pakuwon Indah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah?

As of 2026/8/27, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Pakuwon Indah on 2026/8/28 start from NT$2,244, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Surabaya, Pakuwon Indah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Four Points by Sheraton Surabaya, Pakuwon Indah located?

Situated in Surabaya, this golf hotel is steps from Pakuwon Mall and 2.7 mi (4.3 km) from Al-Akbar Mosque. Taman Bungkul and Tunjungan Plaza are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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