There is no standard SOP for the maid. No towel after cleansing the house. I have to ask the front desk for towel but some times, they answer me they do not have any towels right now
Leo
於 2023 年 6 月住了 6 晚
10/10 有夠讚
Jing
家庭旅遊
2023 年 2 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room is clean and comfortable.
Jing
於 2023 年 2 月住了 1 晚
4/10 不太好
Chunlung
2023 年 1 月 10 日
Chunlung
於 2023 年 1 月住了 4 晚
8/10 不錯哦
YI RONG
商務旅客
2022 年 10 月 16 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
YI RONG
於 2022 年 9 月住了 8 晚
6/10 一般般
lei
2022 年 9 月 22 日
lei
於 2022 年 9 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2022 年 8 月 31 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2022 年 8 月 31 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 8 月住了 13 晚
10/10 有夠讚
xiuqiang
家庭旅遊
2022 年 8 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
xiuqiang
於 2022 年 8 月住了 1 晚
10/10 有夠讚
Marie
2025 年 7 月 27 日
Room is very clean and neat. Check in was easy and staff were accommodating!
Marie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Candice
商務旅客
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in is always pleasant and respectful. Rooms are spacious, and clean.
Candice
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jacqueline
商務旅客
2025 年 7 月 27 日
喜歡:員工素質、設施服務和住宿環境和硬體
This was a great place to stay for my work trip! Very quiet, comfortable space, nice bed and great view.
Staff was very friendly and helpful.
I did notice a couple of issues with cleanliness in the room…also would have loved some way to have soap/shampoo/conditioner in the bath.
(There were dispensers but only in the shower so I had to pour them into paper cups to use them in the bath.)
The ice machine on my floor was broken and unplugged (no sign, no notice) so I had to go up a floor - not a big deal, just would have been nice to know.
Jacqueline
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Timothy
情侶出遊, 寵物同遊
2025 年 7 月 24 日
喜歡:整潔度和員工素質
wish the hot tub was functional (reason we booked property) and the pool area was a little better maintained, otherwise, the room and grounds were excellent- pet friendly was another plus!
Timothy
於 2025 年 7 月住了 1 晚
4/10 不太好
Nicole
情侶出遊, 商務旅客
2025 年 7 月 24 日
My toilet flooded the 1st time we used it. It was already around 9pm. Inconveniently we had to switch rooms there was nobody on site who can fix the toilet apparently. We had to pack up all of her belongings and move. Nothing was offered. We left early that next morning.
Nicole
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jordan
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a relaxing time. The room was very spacious and the staff were pleasant.
Jordan
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Paulus
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度和設施服務
Prima hotel
Paulus
於 2025 年 7 月住了 2 晚
6/10 一般般
Robin
情侶出遊
2025 年 7 月 21 日
喜歡:員工素質
First night was overshadowed by the hot water not working. Breakfast bar didn't have many options that would enable a healthy, balanced meal. Pool was not very warm. We found items from a previous guest in our room so unsure how clean our room really was.
Robin
於 2025 年 7 月住了 2 晚
10/10 有夠讚
yibing
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
great room
yibing
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Candice
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in staff are always respectful and kind. Unfortunately, the only working ice machine is on the first floor.
Candice
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Samuel H Seton,Thornton
2025 年 7 月 15 日
喜歡:整潔度和住宿環境和硬體
They took care of me.
Samuel H Seton
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Shyamaben
團體旅遊
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were spacious and clean. However, our bathroom exhaust fan didn't work. We were given an option of choosing another room but we didn't opt for it as we were leaving the next day.
We didn't like the breakfast options at this hotel. We have been to many hotels in Sunnyvale and Mountain view area where they offer amazing options and the rate of hotel/night is the same. Breakfast options can have more varieties.
Rest all was good!