Does Sanctoo Suites and Villas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sanctoo Suites and Villas?

As of 2025/8/31, prices found for a 1-night stay for 2 adults at Sanctoo Suites and Villas on 2025/9/1 start from NT$3,552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sanctoo Suites and Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctoo Suites and Villas?

Valet parking is free at this property.

What time is check-in at Sanctoo Suites and Villas?

Check-in start time: 2 PM; Check-in end time: anytime.

Does Sanctoo Suites and Villas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Sanctoo Suites and Villas located?

Situated in a national park, this luxury hotel is 2.1 mi (3.4 km) from Sukawati Market and within 9 mi (15 km) of Tegenungan Waterfall and Ubud Traditional Art Market. Ubud Palace and Blanco Museum are also within 9 mi (15 km).

Sanctoo Suites and Villas Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveler

2025/3/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend

Stayed 2 nights in Feb 2025

8/10 Good

Kacper

2025/3/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Proximity to the zoo. Staff was a little too pushy but overall amazing

Stayed 2 nights in Mar 2025

10/10 Excellent

layne

2024/3/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was very neat staff friendly great views highly recommend

Stayed 2 nights in Mar 2024

10/10 Excellent

Cassian

2025/6/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.

Stayed 6 nights in May 2025

8/10 Good

nizar

2023/9/9

Liked: Amenities

Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind

Stayed 5 nights in Aug 2023

10/10 Excellent

MIYUKI

2025/8/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かで快適なホテル、リゾートに来た感じがしました。動物とのふれあいに最高の立地。動物園に行ったあとはプールで気持ちよく過ごしました。昼ごはんはホテルのプールで、ナシゴレンやパスタを注文。旅行中1番美味しいナシゴレンでした。いつもスタッフの人たちはも穏やかな笑顔で受け入れてくれます。

Stayed 2 nights in Aug 2025

10/10 Excellent

zeel

2025/4/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

2025/2/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Stayed 5 nights in Feb 2025

6/10 Okay

Travel

2025/1/14

Stayed 1 night in Jan 2025

10/10 Excellent

Anders

2024/9/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

HEESOOK

2024/7/18

Stayed 2 nights in Jul 2024

6/10 Okay

Vu

2024/4/2

Stayed 3 nights in Mar 2024

2/10 Terrible

Gina

2023/7/27

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.

Stayed 3 nights in Jul 2023

10/10 Excellent

carlos

2023/1/12

Stayed 2 nights in Jan 2023

10/10 Excellent

Thomas

2022/7/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente expérience. Très bon emplacement

Stayed 2 nights in Jul 2022

10/10 Excellent

Jesper

2020/1/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019

8/10 Good

b.w.m.

2019/12/31

Stayed 3 nights in Dec 2019

10/10 Excellent

Tia

2019/7/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay!

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.

Stayed 1 night in Jul 2019

10/10 Excellent

jung wook

2019/1/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

2019/1/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.

Stayed 3 nights in Jan 2019

6/10 Okay

E, California

2018/11/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.

Stayed 3 nights in Nov 2018

6/10 Okay

Yi Lian

2018/10/24

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.

Stayed 2 nights in Oct 2018

10/10 Excellent

younes

2018/9/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour inoubliable

L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.

Stayed 2 nights in Aug 2018

10/10 Excellent

Wendy

2018/5/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

10/10 Excellent

Joshua

2018/1/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Ubud, maybe the best in Bali

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!

Stayed 6 nights in Dec 2017

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