6/10 一般般
George
2023年9月28日
不喜歡:客房舒適度
Looks good but doesn’t deliver
The hotel has a lovely appearance from the outside and the view from our room was nice but check in was cold and abrupt with limited information. We felt we had to ask for information on everything and that we were bothering them. Bright lights shining from outside into the early hours at night, telephone not working so no one to report to. Breakfast not topped up, bar area closed, restaurant lacked atmosphere. Looks lovely but desperately needs some love (including the male server at dinner who was just so so miserable). Room cleaning was bare minimum with just the towels taken and bed made. Not sure why we paid a small fortune to stay here!
George
於 2023 年 9 月住了 2 晚