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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with a restaurant, steps from Stratford City Hall

Choose dates to view prices

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Relax in this stylish living room with a sofa, armchair, and flat-screen TV, offering a view of the outdoors.
Relax in a serene space with a large bed, two bedside tables, and a comfortable armchair.
Sit and read in a cozy space with a lamp and chair nearby.
Relax in a spacious room with a large bed, sofa, and abstract art.
Relax in comfort with a plush sofa and a marble coffee table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is NT$3,265
NT$3,837 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Mini Suite

Mini Suite | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Mini Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 9 Ping (30 square meters)
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Family Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

King Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 12 Ping (40 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.2 out of 10
Good
(7 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 7 Ping (23 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.2 out of 10
Good
(5 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.4 out of 10
Good
(9 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 7 Ping (23 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite

Mini Suite | 1 bedroom, individually decorated, blackout drapes, iron/ironing board

Mini Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 8 Ping (26 square meters)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment

Signature Apartment | Living area | 40-inch TV with digital channels, Netflix, Hulu

Signature Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 25 Ping (83 square meters)
  • Sleeps 6
  • 3 Double Beds
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About the neighborhood

Map
23 Albert St, Stratford, ON, N5A 3K2

What's nearby

  • Avon Theatre - 2 min walk - 0.2 km
  • Stratford City Hall - 3 min walk - 0.3 km
  • Avon River - 3 min walk - 0.3 km
  • Festival Theatre - 15 min walk - 1.3 km
  • Stratford Country Club - 3 min drive - 2.2 km

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Bentley's - ‬3 min walk
  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Pazzo Pizzeria - ‬3 min walk
  • ‪Coffee Culture - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel near Avon Theatre
Located close to Stratford City Hall and Studio Theatre, The Windsor Hotel by Hoco Hotels Collection provides a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, an elevator, and luggage storage
  • Concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually decorated, and have comforts such as air conditioning, as well as perks like free WiFi and espresso makers. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Languages

English

Similar properties

Lobby

Best Western Plus The Arden Park Hotel

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,074 reviews
The price is NT$4,033
NT$4,740 total
includes taxes & fees
Jul 28 - Jul 29
Best Western Plus The Arden Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Is The Windsor Hotel by Hoco Hotels Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 2025/7/17, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 2025/7/28 start from NT$3,265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Windsor Hotel by Hoco Hotels Collection?

Self parking is available for CAD 20 per night.

What time is check-in at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-out is at 11 AM. Late check-out is available for CAD 50.

Where is The Windsor Hotel by Hoco Hotels Collection located?

Situated in the entertainment district, this hotel is steps from Stratford City Hall, Avon Theatre, and Studio Theatre. Avon River and Festival Theatre are also within 1 mi (2 km). Stratford Station is 13 minutes by foot.

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The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 101 out of 258 reviews
Rating 8 - Good. 82 out of 258 reviews
Rating 6 - Okay. 43 out of 258 reviews
Rating 4 - Poor. 27 out of 258 reviews
Rating 2 - Terrible. 5 out of 258 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judiana

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was what we expected
Stayed 1 night in Jul 2025

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, lovely vintage hotel.
Stayed 1 night in May 2025

10/10 Excellent

Hainsley

Liked: Cleanliness, amenities, property conditions & facilities
Local to many amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Kohl

Liked: Amenities, property conditions & facilities
Stayed here for two nights and everything was great. The front desk staff were very helpful and friendly. The room was clean and nice to sleep in. The room that I was in had some wifi connection issues but otherwise the room and everything we needed. Location is great for walking to many different stores and restaurants. I will definitely stay here again when I travel to Stratford.
Stayed 2 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Unique place!
Stayed 1 night in May 2025

10/10 Excellent

krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms. Good for traveling with young babies.
Stayed 1 night in May 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
Staff was very friendly and efficient. Room was pretty small. Had to pay for parking.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice sitting area was large and comfortable. Close proximity to everything we wanted to do, could park the car and walk everywhere. The desk clerks were so helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
It was like home away from home. Clean, fresh and serene just like i love it
Stayed 1 night in Jun 2025

6/10 Okay

Jamuna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fabulous location, walkable to many restaurants. Paid secure parking onsite. Neutral decor. Comfortable and clean rooms. Would highly recommend!
Stayed 1 night in May 2025

6/10 Okay

Claire

Disliked: Amenities
Perfect location for visiting Stratford. The bed is comfortable and the room is clean. The bathroom is extremely small. However, the hotel is charmless. The paint is chipped, no pictures on the walls. For a charming town like Stratford, I expected a more cozy, interesting environment.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lobby is undergoing renovation but rooms have been updated. Nice rooms but small - just fine as a place to sleep and keep your stuff. Bathroom is small but functional, nice tiled shower enclosure. Location is great - a stone's throw from City Hall/Market Square and the Avon Theatre, one block from Ontario (main) Street shops. On-site parking is very limited and costs $20 per day. Tip: if mobility is not an issue (and the weather is good) there is a huge, free parking lot a five minute walk away.
Stayed 2 nights in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick. Rooms were very clean and a nice size for three people. Parking is very limited, must be arranged in advance. The bathroom could use updating but was clean. There were not enough towels for 3 people in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Liked: Amenities
We had a great stay! Perfect location and perfect room. Would definitely recommend to others visiting Stratford.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service and the quietness. Easily accessed.
Stayed 1 night in May 2025

8/10 Good

Joan

Liked: Cleanliness
Staff were friendly and helpful. Bed was comfortable and clean I had booked and payed for 2 king suites. When we arrived , we were checked into one king suite and one king room. This was disappointing! When I googled this property before booking, it was advertised as having a bar and a restaurant on the premises. We booked looking forward to using these amenities. Unfortunately, there was no restaurant or bar on site.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Disliked: Amenities, property conditions & facilities
The bathroom was very small, and the unit had a musty smell to it.
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
No WiFi, no parking, poorly done Reno. GFCI not working in bathroom. Poorly done reno. Been coming to Stratford for 20+ yrs, I know what to expect..this was beyond poor. Thank god the plays were good. Reached out to the hotel no reply after a week. Hopefully they fix the room we were in before the next guest.
Water supply line to toilet.
Stayed 2 nights in Jun 2025

4/10 Poor

Linda

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff were great, the place was just terribly understaffed. Most of the time there was no one at the desk and no one available to answer the phone when we called a few times. They would call back, but maybe hours later. There were no washrooms available in the lobby but one was available in the cafeteria which was under construction and very smelly. Friends felt unsafe with no one physically watching the front door.
Stayed 1 night in Jul 2025

4/10 Poor

Penelope

Liked: Cleanliness
Just a warning. The suite does not have a door on the bedroom so not sound separation (for snoring). Also the sofa bed is very hard and uncomfortable!
Stayed 1 night in Jun 2025

6/10 Okay

Sal

It was a convenient location. Room was a decent size with a basic bathroom on suite. Airconditioning was good. Bare minimum in terms of essentials. No tissue paper. shampoo and shower gel dispensers were difficult to use.. to extract contents. door to room often stuck and was difficult to open. Internet was very poor and slow. TV didn't work because of slow internet.
Stayed 1 night in Jun 2025

2/10 Terrible

BH Frontier

Disliked: Cleanliness, staff & service, property conditions & facilities
bad environment
Stayed 1 night in Jun 2025

6/10 Okay

Yukari

Liked: Cleanliness
Disliked: Amenities
IIt's an old hotel that has been recently renovated. The décor is charming, and the staff is very friendly. However, we had rust in the water for quite some time, and the water was very soft and slightly slimy. I liked the wooden floors and the property's general "oldness," but the bathroom sink had two separate faucets for hot and cold. The hot water was boiling hot and had rust in it. There was no way to mix the hot and cold water to make it comfortable for washing your hands or face. I know it's just the style of the faucets, but it was strange.
Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and helpful. The room (King Classic Room) was as seen in the photos. The room was very clean & comfortable. It is perfectly located in the center of downtown Stratford surrounded by plenty of dining options & shopping. The parking is located beside the hotel. We would return here.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024