Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Timothy
於 2025 年 6 月住了 1 晚
10/10
I find the hotel clean and the staff are okay.
Ma Cecilia Marjorie
於 2025 年 6 月住了 3 晚
8/10
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Maxine
於 2025 年 6 月住了 2 晚
10/10
Really neat boutique hotel with beautiful rooms!
Kind of awkward with the desk in the bar, but otherwise great!
Remi
於 2025 年 5 月住了 1 晚
8/10
Had a great stay, friendly staff. Great food. Great atmosphere. Convenient location. Will return.
Kevin
於 2025 年 4 月住了 1 晚
8/10
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Tricity
於 2024 年 12 月住了 1 晚
10/10
We couldn't get the fireplace in room 305 to work and really wanted that ambience...maybe instructions would be helpful
Fiona
於 2025 年 4 月住了 1 晚
10/10
I love the food here! Room is clean and new!
wenwen
於 2025 年 3 月住了 3 晚
10/10
Yan Yan Agnes
於 2025 年 3 月住了 1 晚
8/10
Great downtown location. Very good restaurant and obviously popular. The staff we met were great. Our room was just "meh". The decor is sort of industrial. A bit stark. My own preference for hotel decor is a bit warmer and much more luxurious. I want to feel I'm treating myself and this one didn't live up to that.
James
於 2025 年 3 月住了 1 晚
10/10
Cute little hotel! Our room was very clean and had everything we needed. Only complaint was the size and location of the TV (small, in the corner of the room), but that’s a very minor issue.
The Mercer restaurant is fantastic! The food and beer were amazing, I would definitely recommend it.
The hotel and restaurant staff were all very friendly and knowledgeable. Overall, we had a nice and relaxing time and would definitely return!
Miriam
於 2025 年 3 月住了 1 晚
10/10
Christine
於 2025 年 3 月住了 1 晚
6/10
Was under construction during our stay. Very loud early in the morning.
Steven
於 2025 年 2 月住了 1 晚
10/10
Location central, very accommodating and receptive staff, comfortable and quiet
April
於 2025 年 1 月住了 1 晚
10/10
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Wayne
於 2025 年 1 月住了 1 晚
10/10
Amr
於 2025 年 1 月住了 6 晚
10/10
Staff was terrific - friendly and helpful. Our dinner on Monday was excellent - menu was most interesting. The Miso brûlée desert was both unusual and very tasty. Will come back next year!
Alan
於 2024 年 12 月住了 2 晚
10/10
Harold
於 2024 年 12 月住了 1 晚
6/10
Drew
於 2024 年 12 月住了 1 晚
10/10
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Desiree
於 2024 年 12 月住了 1 晚
10/10
Amberlea
於 2024 年 12 月住了 1 晚
10/10
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Trevor
於 2024 年 12 月住了 1 晚
10/10
Friendly staff, great location, nice room.
Julie
於 2024 年 12 月住了 1 晚
6/10
Parking was not convenient especially with inclement weather.
When we arrived we were told the room we booked got mixed up and were offered 2 King rooms instead of the Queen room we booked for our weekend away (we did not want to stay apart). Although we were offered complimentary breakfast it was an inconvenient situation.
There are narrow stairs to climb to get to the rooms so the hotel should offer complimentary bell service. Although the rooms looked to be recently renovated the carpet on the stairs leading to the room floors had a funky smell and needs to be replaced.
The location to the Main Street in Stratford is lovely but won’t rebook for the reasons listed above.
Nicole
於 2024 年 11 月住了 1 晚
10/10
Unfortunately the only complaint is the snow, and they can’t control that