"Self check-in machine sucks as my booking was not recognised. Still needs a person to sort things out. Importantly, Taiwan is not a province of Taiwan. This is so stupid."
"The twin bed room is too small for two people to move around. Plus not standard for rooms with windows. Some are full window from ceiling to floor while some are half way from ceiling and guests can hardly see the window. Suggest to describe clearly what the window type is upon booking. "
"We love the hotel and the staff. The buffet breakfast is amazing!!! All of the Christmas decorations- multiple Christmas trees included tasteful and delightful. The gentleman that checked us in was New to the elite hotel staff and said it was one of the best hotels he’s ever worked at.. the on-site Italian restaurant was delicious and I love that there is a pub right there too for some fish do And meatballs. Awesome place look forward to next Christmas with you."