Find Family Hotels in St. Thomas and St. John

"Very nice property. Grocery store within 10 minute walk was very convenient. "

"Food was decent at best. Room was not ready at check in time. Room was dirty. Bed linens stained. No hot water. No resolution to the problem. Called front desk x3 via cell because no phone in room. "

"Room clean . Staff friendly "

"The building needs a little help, but the staff level of service and the quality of the food makes up for it, also the hotel is in a great location within walking distance of pretty much everything. "

"The views from the property are stunning. There are taxis readily available to take you to any place you want to visit. The staff are friendly and helpful. It is an amazing place to stay!"

"I must say I had a multitude of problems. The first being that the room had roaches. And I found this out in the middle of the night by one crawling at my arm as I was using the restroom and grabbing toilet paper. The TVs in the room do not work. There was one channel that is completely static and that was it. There was Minimal water pressure and No hot water. The bathroom area smells like mold, and the room is only partially renovated. The hotel attempted to adjust the pressure for the showerhead, but it did not get better, we had to bathe from the faucet and splash water on ourselves because I refuse to sit in that roach bathroom.. I asked to speak to a manager. No one ever contacted me to change rooms it was actually no response from them at all. So I spent six days in a room with roaches and no TV while traveling on vacation with kids. The only beneficial thing is that the one staff I spoke to at the desk was polite and apologized about the problem but did not solve them. Ultimately I paid too much money for this hotel to bathe in cold water, have roaches crawl on me, not have a TV and to not fully enjoy my vacation. "

"The beach view was great and people were friendly."

"Staff was friendly and responsive. Our room was beautiful and well equipped and cleaned daily. The beach was lovely and the cove provided protection against the winds other beaches were facing. The waters were clear, and we saw a lot of sea life just outside our door with goggles! Parking was easy and close to our door."

"Everthing was amazing at sapphire beach resort. I have zero things to complain about"