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懷爾德伍德飯店的評分

3.5 out of 5
懷爾德伍德飯店
2801 Fountain Pl, Wildwood, MO

評論

8.8

有夠讚

10 分，有夠讚；1270 則評論中有 799 則" "
8 分，不錯哦；1270 則評論中有 268 則" "
6 分，一般般；1270 則評論中有 125 則" "
4 分，不太好；1270 則評論中有 44 則" "
2 分，很糟糕；1270 則評論中有 34 則" "

9.2/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Jennifer

喜歡：整潔度和住宿環境和硬體
Great room. Room was clean. Breakfast was good. Nice selection. Called the day after leaving our room when we noticed one set of our earbuds pinged there and front desk said they are not there. Gave them my info and they said they would call me back after talking with house keeping. Never heard back.
The Wildwood Hotel Team 於 2024年4月22日回覆
Hello Jennifer! We are happy to hear you enjoyed your stay - we were so glad to have you. We're sorry to hear that you were disappointed in our follow-up concerning your missing items - we do not currently have anything in the Lost & Found matching the description, but we do have it logged and will keep an eye out for them to turn up. We very much hope you plan to stay with us again in the future!

2/10 很糟糕

Richard

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
TVs are outdated. Staff was rude. AC didn’t keep the room cool. Breakfast was anemic at best.
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月22日回覆
Hello Richard! We're sorry to hear you were disappointed with your stay. Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

10/10 有夠讚

Kay

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was lovely!
於 2024 年 4 月住了 1 晚
G 於 2024年4月21日回覆
Hello Kay, we are so pleased you had a lovely stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 有夠讚

Chris，Washington

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice area and like not a major hotel chain
於 2024 年 4 月住了 1 晚
G 於 2024年4月21日回覆
Hello Chris, we are glad you enjoyed your stay with us. We take pride in the fact we are a small boutique hotel and are trilled that it suited your needs as well. We hope to see you in the future.

10/10 有夠讚

Dena

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant staff. Great room. Nice place to stay.
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月18日回覆
Hello Dena! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

8/10 不錯哦

Tammy

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the stay was great. There is a parking garage for hotel guests to utilize. It was nice to see the police use that parking garage for their vehicles too. Breakfast was better than expected because of some review I read prior to our stay. While it was mostly grab and go, and a couple things were for the microwave, there were lots to choose from. There is also a waffle maker. The only negative was the bed. It was so soft and bouncy, it was almost comical. Hopefully they will read reviews and if not already aware, will do something about the bed in our room.
於 2024 年 4 月住了 3 晚
The Wildwood Hotel Team 於 2024年4月14日回覆
Hello Tammy! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback regarding the beds - we always want to hear the good and the bad in order to better serve our guests. We do read and appreciate all guest reviews, and will do our best to address the issue. We hope you will stay with us again in the future!

8/10 不錯哦

Alicia

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really liked this property for a quick staycation. The rooms were nice and clean and I was upgraded to a suite. Only thing that could have been improved was the included breakfast.
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月14日回覆
Hello Alicia! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback regarding our breakfast - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!

10/10 有夠讚

Catherine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly. The rooms were clean and comfortable. Some of the furniture was showing some wear, but overall did not detract from the comfort of the room. I would definitely stay here again.
於 2024 年 4 月住了 1 晚
Noelle 於 2024年4月13日回覆
Catherine,We appreciate your kind review of our hotel and look forward to you staying with us in the future! Sincerely,The Wildwood Hotel Team

6/10 一般般

Jason

喜歡：整潔度
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月15日回覆
Hello Jason! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 有夠讚

Allison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was great for a romantic night with the husband.
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月13日回覆
Hello Allison! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 有夠讚

Desiree

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月14日回覆
Hello Desiree! We are happy to hear you enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 有夠讚

Yany

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月12日回覆
Hello Yany! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you will stay with us again in the future!

10/10 有夠讚

debora

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hot tub was very foamy. Hours end too soon. Give adults a chance without children. The room was great as well as the staff. Thanks
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Debora! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. Thank you for providing your feedback regarding our hot tub - we always want to hear the good and the bad so we cab continue to strive for guest satisfaction. We hope you plan to stay with us again in the future!

10/10 有夠讚

Manuel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff with an small city atmosphere
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Manuel! Thank you for the excellent rating of 5 out of 5! We are so happy to hear you enjoyed your stay - we were glad to have you. We very much hope you plan to stay with us again in the future!

10/10 有夠讚

Savita

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great experience!
於 2024 年 4 月住了 3 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Savita! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 有夠讚

Jerry

情侶出遊
Wonderful property. Friendly, helpful staff, very clean and rooms very good!
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Jerry! Thank you for the excellent rating of 5 out of 5! Thank you for your kind feedback - we are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

8/10 不錯哦

chad

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Chad! We are happy to hear you enjoyed your stay - we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 有夠讚

Michael

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Very clean.
於 2024 年 4 月住了 2 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Michael! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

6/10 一般般

Elena，Minnetonka

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
This hotel is quite old and it show both in decor and condition. I thought from the pictures and price that it would classic, but it is mostly old. I would not book there again. The pool and hot tub are tiny, the fitness room is not usable. The carpets are very old. We booked only because of the location which was in proximity to an event we were attending, but you are better off staying in Chesterfield and driving. The only nice thing, is there are a bunch of restaurants and a grocery store walking distance.
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月9日回覆
Hello Elena! We're sorry to hear that you were not pleased with your stay. Thank you for sharing your feedback regarding our amenities and upkeep - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

8/10 不錯哦

Cheryl

喜歡：整潔度、員工素質和住宿環境和硬體
Overall great stay! Beds are too soft for many people
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Cheryl! We are happy to hear you enjoyed your stay - we were so glad to have you. We very much hope you plan to stay with us again in the future!

8/10 不錯哦

larry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel but the bed was extremely soft - if one person moves the whole bed moves. Not at all comfortable.
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月8日回覆
Hello Larry,Thank you for providing your feedback - we always want to hear the good and the bad in order to better serve our guests. Thank you also for choosing to stay at The Wildwood Hotel! We are delighted to hear you are enjoyed your stay!

10/10 有夠讚

Al

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月9日回覆
Hello Al! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 有夠讚

Melisa

喜歡：整潔度和住宿環境和硬體
Nice that it had a pool and hot tub.
於 2024 年 4 月住了 1 晚
G 於 2024年4月8日回覆
Hello Melisa, we are glad you enjoyed the pool and hot tub. We appreciate your feedback and we hope to see you again in the future.

4/10 不太好

Bryan

於 2024 年 3 月住了 3 晚
The Wildwood Hotel Team 於 2024年4月25日回覆
Hello Bryan! We're sorry to hear you were disappointed with your stay. We hope you will give us another chance to impress you in the future!

10/10 有夠讚

Charlie，Omaha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really liked the area it was in. Way better than staying close to downtown St. Louis. The wineries are about a 20-30 min drive away, which is a nice thing to have close by.
於 2024 年 3 月住了 2 晚
The Wildwood Hotel Team 於 2024年4月4日回覆
Hello Charlie! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 2 晚
G 於 2024年4月25日回覆
Hello Suzanne, we are pleased you have enjoyed your stay with us and appreciate your feedback. We hope to see you again in the future.

10/10 有夠讚

Glenn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and accommodating if traveling with dogs!
於 2024 年 4 月住了 1 晚
G. 於 2024年4月3日回覆
Hello Glenn. Thank you for your feedback. We are so glad you are enjoying your stay. We do love our furry friends and are glad to accommodate them as well. We hope to see you all back in the future.

8/10 不錯哦

Joan

於 2024 年 3 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月22日回覆
Hello Joan,We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

2/10 很糟糕

Jesse

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Expedia site switched the date on me and I did not get to stay there due to technical issues... But when I called to explain and ask if anything could be done to help, the attitude was rather rude and dismissive, so they can kick rocks.
於 2024 年 3 月住了 1 晚
G 於 2024年4月3日回覆
Good evening Jesse, I am sorry to hear you received negative feedback from our team. We have minimal control over 3rd party reservations. Adjustments and cancellations must be initiated from the consumers end in most situations. We do appreciate all feedback and will address the issue you had encountered.

6/10 一般般

Vetro

家庭旅遊
喜歡：員工素質
Nice staff. Nice area. Beds were not queen size and too soft. Breakfast was good.
於 2024 年 3 月住了 2 晚
G 於 2024年4月2日回覆
Hello Vetro, Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

2/10 很糟糕

Bhavana

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The stay was ok. The pool and hot tub were very bad. The room was ok.
於 2024 年 3 月住了 2 晚
G 於 2024年4月2日回覆
Hello Bhavana. Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

10/10 有夠讚

Avery

情侶出遊
喜歡：整潔度、員工素質和設施服務
Absolutely loved this unique day, the room was just perfect! It felt like home, the staff was great, very good communication and making sure we were happy! One downside I just wanted to know, was the pool and the hot tub. If you’re like me, and that’s half of the reason you want to get away- just be aware, the hot tub fits two smaller people. Just kind of outdated but we still enjoyed it!! Be sure to check out milk and honey close by, it’s my new favorite store! I would still consider staying here again. Comfortable beds!!
於 2024 年 3 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月12日回覆
Hello Avery! Thank you for the excellent rating of 5 out of 5! Thank you for your feedback - we always want to hear the good and the bad so we can continually work toward guest satisfaction. We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 有夠讚

Ivan

寵物同遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. The best of the 5 hotels we visited during our vacation.
於 2024 年 3 月住了 1 晚
G 於 2024年3月31日回覆
Good evening Ivan, we are so glad to hear you enjoyed your stay with us. We appreciate your feedback and hope to see you again in the future.

10/10 有夠讚

Brad

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay at this hotel. It was very clean and easy to get to. Our kids really enjoyed the pool!
於 2024 年 3 月住了 1 晚
G 於 2024年3月31日回覆
Good evening Brad, we are very pleased you and you kids enjoyed your stay at our Hotel. We appreciate the feedback and hope to see you again in the future.

8/10 不錯哦

Tally

親子旅遊
喜歡：整潔度、員工素質和設施服務
It was in a safe location, beautiful hotel, staff was very friendly, my floor and room smelled of strong marajuana (staff did try and find the source) and the beds were very umcomfortable/too soft, but that may be a personal preference. The only thing that would keep me from going back would be the beds.
於 2024 年 3 月住了 3 晚
The Wildwood Hotel Team 於 2024年3月29日回覆
Hello Tally! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!

10/10 有夠讚

Chassie，Springdale

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Second stay here and it’s in a nice area and convienent to St. Louis
於 2024 年 3 月住了 2 晚
The Wildwood Hotel Team 於 2024年3月29日回覆
Hello Chassie! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, bed was great! Staff was extremely helpful. Parked in garage.
於 2024 年 3 月住了 1 晚
G 於 2024年3月27日回覆
Hello Elizabeth,We are very pleased you enjoyed your stay. We hope to see you again in the future.

10/10 有夠讚

Mary

寵物同遊, 商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a very nice hotel! I am surprised by the low price we paid! The shopping area near by has many restaurants within walking distance. I would definitely recommend this place!
於 2024 年 3 月住了 1 晚
G 於 2024年3月27日回覆
Hello Mary, We are so pleased you enjoyed you stay with us and appreciate you feedback. We hope to see you again in the future.

10/10 有夠讚

Debra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place would stay again
於 2024 年 3 月住了 1 晚
G 於 2024年3月26日回覆
Good evening Deborah, we are very glad you are enjoying your stay. Thank you for the feedback and we hope to see you again in the future.

10/10 有夠讚

Misti

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are very friendly people. Our hotel room and the hotel in general is clean. I would definitely recommend!
於 2024 年 3 月住了 2 晚
G 於 2024年3月26日回覆
Good evening Misti, we are so glad you are enjoying your stay with us. Thank you for your feedback. We hope to see you again in the future.

8/10 不錯哦

Dawn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The beds were like sleeping on a cloud! Also, i love that they're trying to be more green by not changing the sheets in your room if you stay more than one night. There was remodeling construction going on which made it kind of awkward outside the pool, but nothing was unsafe.
於 2024 年 3 月住了 1 晚
The Wildwood Hotel. 於 2024年3月25日回覆
Hello Dawn,We are thankful for your feedback. We always like to hear the good and the bad, to better your next stay with us. We enjoyed having you and hope to have you back in the near future.

4/10 不太好

Jessica

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The property was under construction and not conveniently located inside a strip mall. Not at all what was implied in the decsription or photos. Really not sure why Expedia would promote this property at all. No room was wortb the $200 we paid for our 1 night stay.
The Wildwood Hotel Team 於 2024年3月25日回覆
Hello Jessica! We're sorry to see that you were not satisfied with your stay. We always want to hear any and all feedback so we can continue to strive for guest satisfaction. We hope you will give us another chance to impress you in the future!

10/10 有夠讚

Amos

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
G 於 2024年3月25日回覆
Hello Amos, Thank you for choosing the Wildwood Hotel. We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 有夠讚

Julie，Pryor

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay so much! The grandkids loved the pool and the soft beds. Great customer service and a nice breakfast. We will stay here again!
於 2024 年 3 月住了 3 晚
The Wildwood Hotel Team 於 2024年3月25日回覆
Hello Julie! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 有夠讚

Austin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Jacuzzi suite was a great place to relax, parking was very easy and accessible. Staff was friendly and hotel was nice and quiet.
於 2024 年 3 月住了 1 晚
The Wildwood Hotel Team 於 2024年3月25日回覆
Hello Austin! Thank you for your kind feedback! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

10/10 有夠讚

Jeffrey

喜歡：整潔度
於 2024 年 3 月住了 1 晚
The Wildwood Hotel Team 於 2024年4月11日回覆
Hello Jeffrey! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

8/10 不錯哦

robert

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Wildwood Hotel Team 於 2024年3月22日回覆
Hello Robert! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

10/10 有夠讚

Christopher

寵物同遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Staff is AMAZING!!! Love the location and all the wonderful amenities around the area, free parking, affordable, dog friendly, clean, and the parks and paths around the area. It could use some updating but it appeared they are working on that. Can't wait to return!
於 2024 年 3 月住了 2 晚
Heather 於 2024年3月19日回覆
Hello Christopher, Thank you so much for the 5 stars! We can't wait to have you two return. Make sure you guys bring those adorable doggies back to see us! We can't wait to see you both next year!

4/10 不太好

Kanesha

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The lady with short blonde hair at checkout was wonderful. She worked that morning on March 16th . Excellent service. The guy that checked me in terrible service. I signed up to pay cash at hotel when i used my expedia account. He was really rude and told me i could pay cash when we checked out but he lied. He charged my credit card the full 1000 dollars. I didn't want to do that but he did anyways. He has terrible customer service. Overall. The housekeepers were great. Im not sure if I will visit the hotel again. But I can't decide the outcome based on 1 person. I give a 7 out of 10. But the guy that checked me in needs to be evaluated. Im still upset because he took my complete booking amount off my card. Thats not what he told me. Thank you. Have a blessed day.
於 2024 年 3 月住了 3 晚
Jessie, General Manager 於 2024年3月19日回覆
Thank you. Kanesha, for sharing your feedback. I apologize our team did not exceed your expectations. Our guest satisfaction is our top priority and we will use your feedback to continue to train our team. I hope that you will consider giving us another chance for a future stay!

10/10 有夠讚

Gary

家庭旅遊
Fast and easy.
於 2024 年 3 月住了 1 晚
Noelle, Front Desk Agent 於 2024年3月18日回覆
We are pleased you enjoyed your stay and invite you to stay with on future visits to Wildwood!