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The Monteray Hotel的評分

2.5 out of 5
The Monteray Hotel
2nd Avenue Dover, St. Lawrence Gap, Christ Church

評論

8.8

有夠讚

10 分，有夠讚；95 則評論中有 47 則" "
8 分，不錯哦；95 則評論中有 35 則" "
6 分，一般般；95 則評論中有 9 則" "
4 分，不太好；95 則評論中有 4 則" "
2 分，很糟糕；95 則評論中有 0 則" "

9.0/10

整潔度

9.4/10

員工素質

7.6/10

設施服務

8.0/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The staff were friendly and hardworking.
於 2024 年 3 月住了 7 晚
Wendy 於 2024年3月31日回覆
Thank you very much for taking the time to review our property. We are happy to hear that you enjoyed your visit. Take care, and we are hopeful that you will come again.

10/10 有夠讚

Bonnie

喜歡：整潔度和住宿環境和硬體
Great place to stay for us pre cruise. Wendy was super kind! Had to have emergency medical help and Wendy was on top and arranged everything Thanks
於 2024 年 3 月住了 2 晚
Wendy 於 2024年3月25日回覆
Thank you very much for taking the time to review our property and it was my pleasure to assist. I am happy to hear that your trip home was uneventful. Take care!

8/10 不錯哦

Lieven

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
Employees very helpful. The apartments are a bit outdated and need some upgrading. I wish they had beach towels available. On the Friday the music near the property was very loud from 10 pm to midnight, which was annoying since I had to wake up at 3am for an early flight
於 2024 年 3 月住了 2 晚
Wendy 於 2024年3月24日回覆
Good morning,Thank you for taking the time to share your feedback. We value your input as we seek to improve on all the area mentioned. Beach towels are available at the front desk. We will also work on having the information available.

4/10 不太好

Briana

家庭旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Outdated apartment was assigned to me. Replacements and renovations were needed. I'm actually shocked by the 10/10 reviews because the apartment I was assigned to wasn't clean upon arrival with extremely outdated appliances and furniture to the knobs on both the bathroom, shower, and kitchen sink were dirty and rusted. The shower curtain was dirty upon arrival as well. I went to the main office and complained and they had someone come and check out the room and the woman's facial expressions and response as if it was normal for the apartment to look like that. Absolutely unexceptable. The staff attempted to clean the door knobs around all sinks, but honestly that didn't do much for the room. The only new items in the apartment were the microwave and TV. There weren't any blankets placed over the bed, instead they placed some extremely thin layer of material over the bed. Highly disappointed in this property. I spent my hard earned money to stay here and it wasn't good at all. I only stayed here for two days because my trip wasn't extended last minute and all of the places I wanted to stay at were sold out.
於 2024 年 3 月住了 2 晚
Rhianna 於 2024年3月21日回覆
Hi Briana, thank you for taking the time to provide us with valuable feedback. We are sorry to hear that you felt disappointed by your stay with us. Our mission is to ensure that our guests are comfortable, feel the warmth of our hospitality, enjoy our facilities and the natural beauty of Barbados, and have a great experience overall. We are taking your comments into account to improve the accommodations in each and every room and to ensure our guests thoroughly enjoy their time with us.

8/10 不錯哦

Heather

家庭旅遊
喜歡：整潔度和住宿環境和硬體
All the staff were very nice and helpful, particularly Barbara who showed us the way to the pharmacy! The room was cleaned every day and the pool was very nice to enjoy after a day at the beach. The pool had a good railing which made it easy to get in and out of. The 3 local beaches are within walking distance and the local buses are about a 10 min walk. Easy, casual and relaxing spot!
於 2024 年 3 月住了 7 晚
Joy 於 2024年3月15日回覆
Thank you for your review. It was our pleasure to be of service to you and help make your stay with us an enjoyable one.

10/10 有夠讚

Joanna

The appartments were in a perfect position for the beach, very close. Our flight was delayed home and the office was so kind and helpful finding airline phone numbers for me, we were so grateful, I highly recommend these apartments.
於 2024 年 2 月住了 2 晚
Wendy 於 2024年2月19日回覆
Thank you so much for your uplifting review. We are happy that our assistance was helpful.

10/10 有夠讚

Jason

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very nice people
Rhianna 於 2024年1月16日回覆
Delighted to hear you had a nice stay with us. We hope to see you again soon!

10/10 有夠讚

Hari

喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Wendy 於 2023年12月18日回覆
Thank you

8/10 不錯哦

Sylvie

喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 14 晚
Wendy 於 2023年12月17日回覆
Thank you.

8/10 不錯哦

Anthony

團體旅遊, 家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 10 月住了 21 晚
Wendy 於 2023年12月17日回覆
Thank you.

6/10 一般般

Tenika

不喜歡：整潔度
於 2023 年 12 月住了 2 晚
Wendy 於 2023年12月13日回覆
Thank you.

10/10 有夠讚

Teresa

於 2023 年 11 月住了 11 晚
Wendy 於 2023年12月13日回覆
Thank you

10/10 有夠讚

Margaret

於 2023 年 7 月住了 28 晚
Wendy 於 2023年8月30日回覆
Thank you, Margaret, for your thoughtful review. We are happy to hear that you enjoyed your visit with us.

10/10 有夠讚

Keitha

團體旅遊
喜歡：整潔度和客房舒適度
I stayed at this facility several times, also several of my family members and friends and our stay there was very good. The staff is excellent, very helpful and friendly. They provided prompt assistance as needed and are always willing to help with anything. The place is very clean. However, there should be air condition in all areas of the one-bedroom suite, not only the bedroom; the fan is inadequate for the hot weather.
於 2023 年 6 月住了 14 晚
Wendy 於 2023年7月5日回覆
Thank you for your positive review. We (the staff) try very hard to accommodate your request and make your stay with us enjoyable. At this time, we are preparing to start repairs to the building, and I am hopeful that your suggestion can be accommodated.

10/10 有夠讚

Theresa

喜歡：整潔度和客房舒適度
Good choice for The Gap
Really pleased we decided to stay here. Helpful and friendly staff. Lovely clean pool. Very well stocked kitchen with equipment. We had a large studio room with a balcony . It is also at the quieter end of St Lawrence Gap which suited us but near enough to walk to all the restaurants and bars. Good quiet beach just across the road where the turtles swim by.
於 2023 年 3 月住了 14 晚
Wendy 於 2023年3月18日回覆
We are so pleased and thankful for your very positive review, and happy to hear that you found or accommodation and location suitable for your needs. Take care and we look forward to possible future visits from you.

4/10 不太好

Ruth

於 2023 年 3 月住了 3 晚
Wendy 於 2023年4月3日回覆
Thank you

8/10 不錯哦

Gail

喜歡：整潔度、設施服務和住宿環境和硬體
Great restaurant on site.
於 2023 年 1 月住了 3 晚
Wendy 於 2023年2月19日回覆
Thank you.

8/10 不錯哦

Cheryl

團體旅遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Perfect location to get to any of the south beaches. Far enough away from the main road and noise from ZRs but close enough to walk to catch them. Towels were changed every day. We stayed in Wendy House and although they have 2 showers only 1 was big enough to comfortably use so all 4 of us had to use just the one. Some of the window slats in bedroom 2 don’t close all the way so the AC would escape easily. Overall very good experience, would definitely stay again.
於 2023 年 1 月住了 15 晚
Wendy 於 2023年2月3日回覆
Thank you for taking the time to review our property.We are glad your overall experience was good. We will work on the issues you mentioned.

10/10 有夠讚

Elizabeth，Toronto

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very close to the beach, love the pool for an afternoon cool down.
於 2022 年 11 月住了 14 晚
Monteray 於 2022年12月10日回覆
Thank You

8/10 不錯哦

jean

location, friendly staff, ease of checking in and out, clean,
Monteray 於 2022年12月10日回覆
Thank you

10/10 有夠讚

Mary

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great little place. No frills but all u need there.
於 2022 年 11 月住了 6 晚

10/10 有夠讚

Jillian

喜歡：整潔度和客房舒適度
Amazing hotel apartments montaray st Lawrence gap everything you could possibly need provided by them full cooker over microwave full kitchen very clean basic room Sandra house cleaner was a lovely lady worth her weight in gold she puts everything into her job what she enjoys reception staff very helpful and pleasant always garden areas kept lovely and maintained along with the pool Will definitely be returning thank you
於 2022 年 11 月住了 14 晚
Wendy 於 2022年11月21日回覆
Thank you for the very uplifting and positive review.We appreciate it and we look forward to seeing you again.Take care.

10/10 有夠讚

Josie-Ann

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
It’s really nice and the staff are helpful and polite. It’s also further down the gap so it’s quieter too.
於 2022 年 10 月住了 2 晚
Rhianna 於 2022年10月25日回覆
Hi Josie-AnnThank you for your review. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

8/10 不錯哦

SANDRA，Memphis

喜歡：整潔度和住宿環境和硬體
Great staff
於 2022 年 9 月住了 3 晚
Wendy 於 2022年10月9日回覆
Thank you for taking the time to post a review. We were happy to have you stay with us and am hopeful that you will visit again.

8/10 不錯哦

Alica

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
The only thing is the water pressure is too low in the shower.
於 2022 年 8 月住了 5 晚
Wendy 於 2022年9月3日回覆
Good Morning,Thank you for taking the time to share your experience.I am sorry to hear about the problem you had with the water pressure and had you informed us, we would have turned on the pump. Maybe next time.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
As we expected, this was a “no frills” property but it was just what our family wanted. The apartment was clean, housekeeping and reception were excellent, and the location was perfect for taking in local culture in Dover in St. Lawrence Gap. The Dover Beach was really nice and the area is close to safe local transportation. There is also plenty to do in the area. We would return.
於 2022 年 5 月住了 7 晚
Wendy 於 2022年6月9日回覆
Thank you very much for your uplifting review. We really appreciate it, and we are hopeful that you will visit with us again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2022 年 5 月住了 5 晚
Wendy 於 2022年5月28日回覆
Thank you very much for your positive review, we really appreciate it.

10/10 有夠讚

Christopher

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great apartments in a perfect location if you want to be within walking distance of the Gap and the beach! The kitchens are clean with everything you need, and the apartment was cleaned daily. Really spacious and good flexibility, should you need to add an extra person, which suited us as a group of friends. Lovely food at the on-site restaurant- Irie foods. Communication from the property was superb, and the staff were friendly and helpful. Would definitely book these again!
於 2022 年 3 月住了 16 晚
Wendy 於 2022年4月2日回覆
Thank you for your very positive and uplifting review. Wendy

4/10 不太好

Magdalena

喜歡：設施服務
I was charged for fees, local taxes and VAT twice. Tried to explain to the receptionist who wouldnt listen. Ended up paying to avoid further delays. Advise to others; check what theyre asking you to pay for as expedia already includes this in.
於 2022 年 2 月住了 2 晚
Wendy 於 2022年2月24日回覆
So sorry to hear that your visit with us was not the best. We do encourage you to know what you are booking, when not doing so directly with the hotel. We wish you the very best and am hopeful that you will choose to visit again. Not our hotel, but our country.

6/10 一般般

Lee

團體旅遊
不喜歡：設施服務
Dated, dusty but fine — close to beach, has a couple of restaurants on its doorstep, but not the luxury stay you dreamed of.
於 2022 年 1 月住了 5 晚
Wendy 於 2022年2月2日回覆
Thank you for taking the time to review our property.

8/10 不錯哦

nigel

喜歡：整潔度和客房舒適度
very good every thing went with ease
於 2022 年 1 月住了 3 晚
Wendy 於 2022年1月17日回覆
Thank you for your uplifting review. We loved having you visit with us.

10/10 有夠讚

Anita Stankovic

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The apartment is very spacious. It has big rooms, a large kitchen, a dining table to accommodate 6 people and sofa/ armchairs near the TV set. We loved the outdoor sitting area where there are 3 tables with lots of chairs and 2 deck chairs and lots of space with grass. The receptionist was incredibly helpful in answering many of our questions every day and assisting us with all the requests we made.
於 2021 年 12 月住了 7 晚
Wendy 於 2022年1月5日回覆
Thank you

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
Super nice and very good value for money
於 2021 年 12 月住了 7 晚
Wendy 於 2022年1月5日回覆
Thank you

8/10 不錯哦

Sarah

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I like the fact that you walk around the corner and the beach was right there. Only issues I had is that the toilet did not flush well and the shower pressure was very low. But that can be expected on an island.
於 2021 年 12 月住了 5 晚
Wendy 於 2022年1月1日回覆
So sorry to hear about the problems you experienced with the toilet and shower. We will try to do better in the future. Happy New Year to you.

8/10 不錯哦

eddie

喜歡：整潔度
The proprty was good for me ( a single guy ) but looking in the other rooms the c C leaners were working in these rooms were better finished bedding and curtains nicer and an all round better set up altogether Staff were all GREAT realy nice and helpfull.A great wee place for a good quiet holiday except for the 5 Roosters that keep you awake.
於 2021 年 12 月住了 16 晚
Wendy 於 2021年12月22日回覆
Thank you for taking the time to review our property. Sorry about the roosters, had you mentioned that you preferred another apartment, we could have looked into the request. Take care of yourself and we are hopeful that you will visit with us again. Regards,

8/10 不錯哦

Dianne

喜歡：客房舒適度
Housekeeping
Housekeeping needs to step up game
於 2021 年 12 月住了 10 晚
Wendy 於 2021年12月20日回覆
So sorry that you experienced issues with the apartment, and wished that you had drawn them to our attention, so that we could address. I do hope that you are not deterred, and will consider visiting with us again.

10/10 有夠讚

Patricia

喜歡：整潔度和住宿環境和硬體
The only problem i had was the shower...the water flow was very slow not powerful enough for a great shower after a long hot day...
於 2021 年 11 月住了 2 晚
Wendy 於 2021年11月27日回覆
Thank you so much for your favourable review. We appreciate it very much. I will ask the maintenance department to address the issue with the shower. Regards,

8/10 不錯哦

Sheril

於 2021 年 11 月住了 7 晚

10/10 有夠讚

Vanessa

喜歡：整潔度和客房舒適度
於 2021 年 11 月住了 1 晚
Wendy 於 2021年11月7日回覆
Thank you very much for your favourable review.

6/10 一般般

Khaleema

商務旅客
喜歡：整潔度
I liked the property. as there was cooking facilities and was clean, however the air-conditioning did leak on day three. nice view outside with palm trees and nicely cut grass. Staff were polite.
於 2021 年 10 月住了 6 晚
Wendy 於 2021年11月1日回覆
Thank you for taking the time to review our property. We appreciate your input. Sorry to hear that the air condition which has been fixed, was a problem.

10/10 有夠讚

Rhon

於 2021 年 10 月住了 5 晚
Wendy 於 2021年10月31日回覆
Thank you for your vey favourable review

6/10 一般般

Jovany

於 2021 年 10 月住了 7 晚

8/10 不錯哦

Alison

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
I was spacious clean and comfortable..dtaff was friendlyand welcoming
於 2021 年 9 月住了 3 晚
Wendy 於 2021年10月2日回覆
Thank you for your positive review. We were happy to have you visit with us, and look forward to possible future visits.

10/10 有夠讚

Josie-Ann

商務旅客
喜歡：設施服務和住宿環境和硬體
My latch to open the sliding door was very difficult
於 2021 年 9 月住了 2 晚
Wendy 於 2021年9月8日回覆
Thank you for taking time to review us. We will have someone address the issue with the latch. Sorry about that and thanks for bringing it to our attention.

10/10 有夠讚

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
於 2021 年 7 月住了 7 晚
Wendy 於 2021年8月19日回覆
Thank you

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度
不喜歡：設施服務
Staff are very nice and helpful. Location is great. Close to great restaurants
於 2021 年 5 月住了 12 晚
Tessa 於 2021年6月4日回覆
The staff and management of Monteray wishes to thank you for your positive response and we look forward to serving you in the future.

6/10 一般般

Nkemka

不喜歡：設施服務
於 2020 年 12 月住了 5 晚
Regina 於 2021年1月6日回覆
Good morning. We appreciate your comment and wish to thank you. May you continue to enjoy your stay with us as we look forward to serving you.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
lovely pool,close to beach and restaurants.kitchen well stocked with dishes etc.
於 2020 年 3 月住了 7 晚

10/10 有夠讚

Nick

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and the price is reasonable! Nice staff and good facilities
於 2020 年 3 月住了 9 晚
wendy 於 2020年3月15日回覆
Thank you Nick, for your very positive review and we are hoping that you will visit with us again.

10/10 有夠讚

Malcolm

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vacation at Monteray Apartment
Older building. Great staff. Very friendly. Room cleaned every day. Very nice large pool. Full kitchen if you wished to cook. Great location in the Gap. Second year staying here. Booked again for next year.
於 2020 年 1 月住了 14 晚
Wendy 於 2020年1月26日回覆
Thank you for your very positive review. We enjoyed having you stay with us and we look forward to future visits from you.