Property was taken from my room during a room transfer and disappeared. We contacted the hotel twice and they did not respond. When we tried to follow up we were hung up on before anyone actually said hello. I assume they think we are out of town and the best way to deal with it is to ignore it. It was simple inquiry, we weren’t asking for anything. Also noticed they overcharged me for a bottle of wine by £20.
Catherine
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Robert,Parker
團體旅遊
2025 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Five Star all the way. Staff went above and beyond on all requests.
Robert
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Jefffey
家庭旅遊
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is our third visit and it was nothing less than spectacular. The hotel and amenities are top-notch, the staff and customer service is second to none. The complementary breakfast is outstanding and the restaurants and pub are fantastic. The location cannot be beat. I can’t say enough positive things about each individual staff member who is beyond courteous, kind, and friendly. I cannot wait to return once again.
Jefffey
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Shana
家庭旅遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is beautiful and a bucket list for my husband. We had a view of the 18th hole and the ocean. Dinner at 18 was delicious. Thank you for a great vacation!
Shana
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Dori
情侶出遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Rusacks is the absolute best place to stay in St Andrews
Dori
於 2025 年 3 月住了 2 晚
10/10 有夠讚
jelica
家庭旅遊
2025 年 4 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a charming property with excellent service! Love it!
jelica
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Christina
家庭旅遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Got a balcony room facing Old Course and really enjoyed the stunning view. Breakfast during weekend was very slow and crowded. Weekday breakfasts were much more enjoyable. Gym is small. Room is decent size but somehow the bed is way too close to the closet that we couldn't even open the doors. Every elegant Scottish hotel.
Christina
於 2025 年 3 月住了 2 晚
8/10 不錯哦
EDWINA
2025 年 3 月 17 日
喜歡:住宿環境和硬體
Great
EDWINA
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Alysha
2025 年 3 月 9 日
Alysha
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Philip
2025 年 2 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Iconic and well placed. Weird smell in hall and room closets.
Philip
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Alexander
團體旅遊
2025 年 2 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good overall. Shower temperatures need to be able to be set warmer and stronger.
Alexander
於 2025 年 2 月住了 1 晚
6/10 一般般
Linda
團體旅遊
2025 年 1 月 21 日
喜歡:整潔度、員工素質和設施服務
The hotel is beautiful but I had some issues. I made contact with the hotel to make them aware and received an apology.
I was not happy with something said at check-in, my shower handle came off and wardrobe door handle too. These were not fixed. The noise from upstairs, fridge and people banging on the hall way door prevented me sleeping. I had issues ordering breakfast due to a lack of menu in the room and reception not knowing what I could have.
My room was lovely other than what I mentioned above, the majority of the staff were friendly and the food good. I loved the smell of the coal fire every time I went to the reception area! I just expected better from a 5 star hotel.
I would not return at full price as I don’t trust that I wouldn’t have a similar experience.
Linda
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Adrian
2025 年 1 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place was absolutely beautiful. The rooms are stunning an the beds are so comfortable
Adrian
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Neil
情侶出遊
2025 年 1 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel & staff, the hotel and bedrooms are full of character.
Neil
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Richard
2025 年 1 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
None
Richard
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Jefffey
2025 年 1 月 12 日
Jefffey
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Cory
家庭旅遊
2025 年 1 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was great and staff and amenities superb
Cory
於 2024 年 12 月住了 1 晚
10/10 有夠讚
WILLIAM
2024 年 12 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Holiday season 2 night break
Wonderful
WILLIAM
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Natalie
情侶出遊
2024 年 12 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay at the Rusacks. Thr room was beautiful and spacious with amazing views over the golf course and beach. Could relax in our room for hours. I had the most comfortable sleep even the pillows were a dream. The staff were all friendly, polite and welcoming. Would highly recommend going at Christmastime. The location is ideal close to the beach and the town. Thank you for a wonderful stay
Natalie
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Nicola
2024 年 12 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nicola
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Florence
2024 年 12 月 10 日
Florence
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Kathryn
2024 年 12 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing staff!
I brought my husband here for his birthday and to play at St Andrew’s. The team at Rusacks made it such a memorable stay for us. They were very warm and welcoming from the offset and gave us a tour of facilities and a walk through of the grounds. They even had great quality clubs to lend him for his game. We were treated with a bottle of champagne to celebrate and a bag of treats for our pup. The room was beautiful with a great view of the old course. My husband was a big fan of the man sized towels and robes which many hotels miss out on. 5/5 would stay again thanks to the great team there!
Kathryn
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Andrew
2024 年 12 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Andrew
於 2024 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
2024 年 11 月 4 日
喜歡:設施服務
真實旅客
於 2024 年 11 月住了 2 晚
10/10 有夠讚
James
2024 年 11 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Location and Property
Great location in one of the most picturesque villages in Scotland. The 18th hole is just outside the back door and the road hole is right there too. Great for a peaceful early morning walk, even if you aren't a golfer. The stroll down the street along water to the ancient cathedral is a beautiful walk as well. Overall the food, location and room were first rate and some of the best accommodations we had in our week in Scotland.