2/10 很糟糕
Yvonne
家庭旅遊
2025 年 9 月 19 日
不喜歡：員工素質
DO NOT BOOK HERE. Nightmare of an experience at the Way Inn by OYO in Spencer, TN. Description says check in anytime after 3 pm and "will be greeted by front desk." There is no front desk. There is a doorbell outside a window that no one answered.
After driving over 9 hours with my child and arriving after 11 pm there was no one available to check us in. Tried calling the hotel and did not get and answer. Tried calling the OYO 800# and they attempted to reach someone at the hotel and did not get an answer. No solution offered by OYO. Tried to find somewhere else to stay, but there was nothing nearby. There were not even any open gas stations/bussiness nearby where we could safely park. We slept in our car overnight.
I knew I did not book the Ritz. I knew it was a "no tell Motel." I did not expect much in the way of quality as far as the room/facility was concerned, but I did expect to be able to check in and have a safe place to stay.
Yvonne
於 2025 年 9 月住了 1 晚
