Find Family Hotels in Southeast Jacksonville, FL

"Not clr"

"Not applicable "

"The front desk staff was very friendly upon check-in. However, once we got to our rooms, I inspected the beds and discovered dried bloodstains that had penetrated all the way to the mattress. I immediately went to the front desk and the manager apologized and granted my request to check out and be refunded. I honestly was so disgusted I didnt want myself or my family staying there. "

"The service was great,the location gave us access to many different options for our trip "

"Friendly Staff, comfortable rooms"

"Elevator takes long time to go up and down old property room or less than average coffee taste awful in Rome and breakfast area. Staff kinda OK. I will never go back to this hotel "

"Pretty run down rooms, shower is pitiful. It’s luke warm and no pressure. The soaps provided were either watered down or poor quality. The pool should be heated at this time of year and kept clean and provide towels. Charging options in the rooms are strictly old school, no accommodations for a C charger, I had to go and buy a cord. One candy bar was charged $10.00. "

"I went to this hotel it needs a total update and the room was not cleaned well. I left the property within 45 min and would like a full refund "

"My room was not properly cleaned. It was mold under the sink in the bathroom and that’s where they put our “fresh towels” ( glad we brought our own). There was no microwave. We were on the sixth floor. Had to keep going down to the lobby just to warm up our food. It was dust around the beds and on the floor you can tell it was not properly swept and mopped. It was stains in the tub. I expected so much more from a Marriott hotel. I never stayed in one but always wanted to. I will not be returning, especially to this one."