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"Tried to book a waxing at the spa but there were no available staff until later in the day. Our ocean view room was nice however the screen on the sliding door was broken so could not leave it open at night in lieu of AC. The AC was very loud and noisy. The beach is located on the Atlantic Ocean so it was rough and so much seaweed. We opted to take cabs to the Carribean side to swim. "

"Housekeeping was incredible and the villas are beyond spacious. Unfortunately the gym was the opposite - it was outdated, neglected and it is so small that only one person can be comfortably lifting weights at a time. I enjoyed having both the option of a full kitchen in my unit and the onsite restaurant, which I ate at twice and enjoyed. The beach is clean and quiet. The staff is very friendly and accommodating. "

"Ideally located to many restaurants, activities and Timothy Hill Beach. Service from staff is exceptional. Accommodation is comfortable however the infrastructure is a bit dated and when there is sargassum on the beach, the smell is overwhelming. We had a garden room so only affected by it when we went to the pool closer to the sea. "

"Wonderful stay!! Our room was clean, cool, great view and the staff were all so friendly. The beach is beautiful and we love the "

"Great overall with amenities; gym, restaurants pool and beach areas, where you could swim!! (Great clearing the seaweed from the beach daily!!). More importantly the staff was excellent!! Would definitely go back for a relaxing vacation. "

"Loud music from pool bar, impossible to listen to anything else or sleep in room until after 11 p.m."

"Clean rooms. Excellent staff and we had several very good meals. Good snorkeling on the beach. Good fro is and munchies. "

"Perfect "

"The ocean view room as clearly advertised when booking wasn’t provided to us upon arrival, and the management was quite unprofessional and slow in handling the matter, they eventually moved us to an ocean view room (also our room didn’t have proper hot water - becomes cold after a min of running- and pool deck wasn’t sanded/treated and each of us got numerous splinters from it), but the way they handled it took away from the experience, as well as them charging us for the services that were never provided which we had to open a dispute for. The majority of the staff seem to be knowledgeable and willing to help, but the management is absolutely horrific and unprofessional. Not only they do not understand even basic hospitality, but they engage into fraudulent practices charging you for services that were never rendered. Bad business. Not worth the money and all the headaches. "