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"Our stay at this property was very good overall. The cleanliness was very good all over, the rooms clean and I could see that these are very well maintained. The beds are nice but the pillows were a bit bulky and not very soft but this is a personal thing. Breakfast was standard, when making reservations the breakfast is not included but for a fee of $7 you will have a standard breakfast, nothing cooked to order but decent to get you started for the day. They can make you specialty drinks like cappuccino, etc. I never used the pool but it looked clean and nice, the fitness Center has everything you need for a complete workout. The beach we love was about a 30 minute drive but for me no problem at all since I love Anna Maria Island, the Lido Beach was way closer and we enjoy going there as well, like a 15 minute drive. Plenty of places to eat around from fast food to fancy restaurants, the one that I recommend is Siesta Key Oyster Bar. There is only one elevator which is strange for a 5 story hotel but most of the time we took the stairs because we did not wanted to wait. The bar is nice we had a few drinks just to burn sometime and have a conversation. The lobby has a unique design very welcoming. Checking in and out is easy just use the stations located at the front for this purpose. The staff was very respectful, educated and well presented. The hotel has pool/beach towels that you will have to sign out for, always asked for 4 just in case we needed extra. No laundry room. "

"Nice"

"Will be going back"

"sheets were extremely stained "

"The best place I've stayed, with the most comfortable bed! Everyone was very nice! It truly was amazing!"

"We were group of 14 and we had blast "

"Lovely property "

"I’ve been staying at CitizenM Brickell since the day it opened, and every stay reminds me why it’s my go-to hotel in Miami. This property is like having your own modern condo in the heart of Brickell, sleek, spotless, and designed with incredible attention to detail. The amenities are fantastic, and the facilities work equally well for meetings or simply relaxing. The staff is consistently excellent, always professional, and genuinely eager to help. The location is unbeatable, surrounded by some of the best restaurants in the city, it’s truly a gold mine for food lovers. On my most recent visit, I was traveling with my wife on a layover after our anniversary trip. I accidentally left my wallet in the room, and the CitizenM team didn’t just recover it, they went above and beyond to help with the logistics of getting it back to me. That kind of care and top-notch service is what sets this hotel apart. CitizenM Brickell is more than just a place to stay; it’s an experience. Whether for business or leisure, I couldn’t recommend it more highly."

"The gentleman at the front desk was absolutely just pleasant and his customer service was PERFECT"