索非亞動物園 (SOF) 附近飯店 | 熱門住宿限時優惠 NT$1,716 起

「Great hotel, friendly staff, delicious breakfast」

「地點方便 價格合理 設備齊全」

「Habitación amplia y limpia. 」

「1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in...

「Room was clean and quiet, staff were friendly.」

「Our only problem was the barely working air conditioner. Everything else was totally fine and the staff was very helpful. The elevator is unusually small.」

「So so」

「I did not get the room I rented. It did not have an extra sofa for which I paid more for. Could not use the internet, it was out both of the nights! In summary... I need a refund!」