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Shintana Saya Residence

4.0 star property
Family-friendly hotel with a winery and free valet parking

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Exterior
Exterior
Lobby sitting area
Sundeck
Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | 2 bedrooms, premium bedding, pillowtop beds, free minibar
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room - Free Laundry + Airport Pick-Up

2 bedrooms, premium bedding, pillowtop beds, free minibar

Premium Room - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
2 bedrooms
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | Living area | Flat-screen TV

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
2 bedrooms
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up | 2 bedrooms, premium bedding, pillowtop beds, free minibar

Family Suite - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
2 bedrooms
  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

2 bedrooms, premium bedding, pillowtop beds, free minibar

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up | 2 bedrooms, premium bedding, pillowtop beds, free minibar

Royal Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap

What's nearby

  • Charles de Gaulle Road - 12 min walk - 1.0 km
  • Angkor Night Market - 4 min drive - 3.5 km
  • Old Market Area - 4 min drive - 3.5 km
  • Pub Street - 5 min drive - 3.8 km
  • Angkor Wat - 5 min drive - 3.4 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬16 min walk
  • ‪Citadel - ‬3 min drive
  • ‪crystal angkor restaurant - ‬18 min walk
  • ‪Nearykhmer Restaurant - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Shintana Saya Residence

Upscale family-friendly hotel near Angkor Wat
You can look forward to an attached winery, a poolside bar, and a free grocery shopping service at Shintana Saya Residence. Adventurous travelers may like the horseback riding and mountain biking at this hotel. Treat yourself to a Thai massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and an art gallery on site.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free valet parking
  • Full breakfast (surcharge), bike rentals, and airport drop-off service (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Shintana Saya Residence include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Rainfall showers, deep soaking tubs, and bidets
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Japanese, Khmer, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 km
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Vineyard
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vineyard

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Handrails in stairways
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Frequently asked questions

Does Shintana Saya Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shintana Saya Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shintana Saya Residence?

Valet parking is free at this property.

What time is check-in at Shintana Saya Residence?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shintana Saya Residence?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shintana Saya Residence provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 44 per vehicle applies.

Where is Shintana Saya Residence located?

This family-friendly Siem Reap hotel is located in the historical district, within a 15-minute walk of Wat Thmei, Angkor Botanical Garden, and Charles de Gaulle Road. Angkor Wat is 2.9 mi (4.7 km) away.

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Shintana Saya Residence Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 324 out of 336 reviews
Rating 8 - Good. 11 out of 336 reviews
Rating 6 - Okay. 0 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 0 out of 336 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicola

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most Zen hotel ever

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Delightful small personal hotel close to Angkor Wat!! Great swmming pool!
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay - 6 star service!
Stayed 6 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, restful boutique hotel, with fantastic staff! Highly recommend if you are looking for a restful experience in Siem Reip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel with beautiful decor and grounds. Exceptional and personalized service from friendly and knowledgeable staff. We had 2 lovely dinners in the restaurant and enjoyed the treats in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Staff is amazing. Everyone was great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Asvitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from start to finish. They made the stay very special especially as we were there celebrating my dad's birthday. Thank you for a wonderful experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

PRABHAT

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel staff I have experienced in my entire life. My wife and I do travel a lot. Amazing customer service. Highly recommend to stay at this place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sicheata

I would recommend to stay at this place if you want to feel like home 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

jesper

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great stay, very friendly and service minded staff, great hotel with nice big rooms, swiming pool was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs very friendly and care every request of clients.
Stayed 3 nights in Nov 2024

10/10 Excellent

sipra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Everyone was very hospitable. The pick up at the airport was not only convenient but very comfortable ride back in a luxury vehicle with fresh coconut water. The room was lovely and very close to Angkor wat. Wonderful boutique experience!
Stayed 1 night in Jan 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shintana Best

The Shintana Saya hotel at Siem Reap was the finest and best value hotel we have ever visited. The staff were fantastic. I recommend it to all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sincerely hospitable staff that makes you feel welcomed and at home.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply loved every aspect of the hotel, from the room design to the staff service it was a great experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a memorable experience.

We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home. David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.
Stayed 5 nights in Apr 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property with beautiful and the staff was amazing. They were always very helpful. I would highly recommend the property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David’s property is great, very friendly staff and nice breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

We just checked out and didn't want to leave. This hotel is amazing. The room we had was huge, beds comfortable, and well appointed. The staff were exceptional and catered to our every need. They arranged Tuk Ruk rides and tours for us. We were only here 2 nights but wish we could have stayed longer. Food at the restaurant was great too!
Stayed 2 nights in Nov 2024

10/10 Excellent

Diep

Liked: Cleanliness, staff & service
Service, room, staff excellent 10/10 rating
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel; quiet location relatively close to Angkor Wat; free tuk tuk into centre of down is easy also. Lovely and helpful staff at hotel also.
Stayed 5 nights in Feb 2024