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"Great family hotel. Location is very convenient, walkable to city centre and main attractions. Very clean and parking is also available on site. Staff was very friendly. Would definitely recommend and stay again."

"The hotel was excellent, well presented, comfortable and the staff were amazing."

"The hotel was really lovely and the desk staff were friendly and kind, but the digital check-in was ridiculous - my passport didn't scan properly three times, they had to change machines...maybe just go back to the old ways?"

"We really rated this hotel - lovely pool, great sized family room and the area is really beautiful! "

"Really liked how it was self service, very easy, beautiful rooms felt so fancy. We had a small issue with our TV, emailed the help desk at 10.30pm and by 10.35 we had a staff member there helping us. Incredible. "

"Parking not so easy their lot was full we had to park off site"

"Had a wonderful 5 night stay at the hotel. I was a bit apprehensive after reading some reviews but i was pleasantly surprised. Lovely welcome from check in staff and given lots of information about the hotel and surrounding area. Hotel lobby is impressive, superior double room was spacious, clean and aircon worked perfectly. Breakfast was plentiful and you can order different eggs/bacon from the waitress. My only very small gripe would be that the toaster took ages so put your toast on whilst you enjoy some cereal! The lifts were mentioned in alot of other reviews, to be honest it would be better if all 3 were working but we never had long to wait and we were on holiday so not in a hurry to get anywhere. Central location right by lots of bars/ restaurants and a very short walk to the Rhine. Loved our visit to the hotel and to Cologne, we will be back to visit you both again"

"Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive."

"Clean, spacious room that was modern. Great, comfortable place to stay that was close to and easily walkable to tourist attractions."