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RH 飯店的評分

3.5 out of 5
RH 飯店
Jalan Kampung Nyabor, Sibu, Sarawak

評論

7.0

不錯哦

10 分，有夠讚；81 則評論中有 10 則" "
8 分，不錯哦；81 則評論中有 35 則" "
6 分，一般般；81 則評論中有 27 則" "
4 分，不太好；81 則評論中有 5 則" "
2 分，很糟糕；81 則評論中有 4 則" "

7.4/10

整潔度

7.2/10

員工素質

7.4/10

設施服務

6.8/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

真實旅客

喜歡：整潔度和客房舒適度
不喜歡：員工素質
訂房人數為3人卻只給2張餐券，與櫃檯反應卻無解決誠意(23:00 late check-in ,先和櫃檯反應，等了10分鐘後說請我先回房再致電說明，洗完澡後仍未來電，再回到櫃檯重新反應，又等了10分鐘，後來問有沒有晚班經理可以處理，再等10分鐘才跟我說明早07:00再來）。熱水不夠熱，小孩第一晚洗澡洗到發抖。 唯一覺得還不錯的是，最後一天退房後小孩需要換尿布，但一樓大廳沒有尿布檯可以使用，櫃檯人員再開啟房卡讓我帶小孩回原房間換尿布。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall the stay was okay except CRT TV set and its channel selections can be improved.
於 2022 年 1 月住了 1 晚

8/10 不錯哦

Wong

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚

6/10 一般般

Rashidi

商務旅客
於 2020 年 9 月住了 4 晚
KH 於 2020年10月22日回覆
Thank you for staying with us.

8/10 不錯哦

SHARUL AZHAR

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 1 晚
KH 於 2020年10月22日回覆
Thank you for staying with us.

6/10 一般般

Jeffrey

Comfort stay but breakfast need much improvement
Room is comfy. Toilet seat is old and need to be changed. Breakfast is not so good. We had nasi lemak but the sambal was cold. And there is only nasi lemak and fried rice available. I was expecting more for the room price. Hotel condition was satisfactory
於 2020 年 8 月住了 1 晚
Katrina 於 2020年9月11日回覆
Thank you for staying with us. We appreciate your feedback to improve further.

6/10 一般般

真實旅客

商務旅客
喜歡：客房舒適度
不喜歡：住宿環境和硬體
於 2020 年 3 月住了 1 晚
Kat 於 2020年3月11日回覆
Thank you for choosing RH Hotel. We hope to see you again and serve you better.

6/10 一般般

Ahmad Muizzudin

不喜歡：整潔度
於 2020 年 2 月住了 2 晚
Katrina 於 2020年2月12日回覆
Thank you for staying with us. We hope to see you again.

4/10 不太好

真實旅客

於 2020 年 1 月住了 3 晚

6/10 一般般

Lloyd

不喜歡：客房舒適度
於 2019 年 11 月住了 3 晚

8/10 不錯哦

Suriati

於 2019 年 11 月住了 2 晚

8/10 不錯哦

LING

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good service
於 2019 年 11 月住了 1 晚
ho 於 2019年11月21日回覆
Thank you for staying with us. We hope to see you agian.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I can't fault much beyondt the limited availability of Television Channels on a Television thats been used in Jurassic Park.
於 2019 年 11 月住了 3 晚
ho 於 2019年11月21日回覆
Thank you for staying with us and your valuable feedback.

8/10 不錯哦

James

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
I was booked on an executive floor on the higher level with good town views. The room was spacious and comfortable with good facilities. The TV set should be updated to keep up with time.
於 2019 年 11 月住了 1 晚
HO 於 2019年11月5日回覆
Thank you for staying with us. Your feedback i valuable to us. We hope to see you again.

8/10 不錯哦

真實旅客

商務旅客, 團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Suppose to be non-smoking room but I can still smell the cigarrete
於 2019 年 9 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
Ok hotel för övernattning. Frukosten har det som man behöver med lokal karaktär. Nära till shopping och restauranger. Endast 4 fungerande tv kanaler på gammal "tjock tv". Förväntade mig lite mer här. Som internationell gäst finns inte mycket att se. Har lite högre betyg och pris än vad som är värt enligt min mening. Det fungerar men är ingen upplevelse.
於 2019 年 6 月住了 5 晚

8/10 不錯哦

Shirley

喜歡：員工素質、住宿環境和硬體和客房舒適度
Average hotel which located right in the city
Room and toilet is spacious, but the bed is not very comfortable. Breakfast is not good, of low quality and not many choices. They will charge additional person of RM30 if breakfast is not included in your booking.
於 2019 年 5 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
That the location is central and it is connected to a shopping centre. My stay this year was very disappointing. The amenities in the rooms are rundown esp the bathroom. There should be a shower cubicle to cater for elderly guests. When we checked in at 10 pm, we were given a room where the aircon did not work.The temperature did not drop below 28 degrees. After several complaints, the staff agreed to change to a new room. The question I have is how RH hotel can rent out rooms with malfunctioning aircons?? The front line staff was initially totally unhelpful saying that the hotel was fully booked, until I told them that I would give feedback to Expedia.
於 2019 年 3 月住了 4 晚

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 2 晚

2/10 很糟糕

Shila，Northampton, UK

不喜歡：員工素質、住宿環境和硬體和客房舒適度
RH Hotel, not again.
I have never experienced miserable people in a hotel. Poor level of English didn't understand my question. I realised the next day they were absolutely incorrect. I am a vegetarian, I had spring rolls only for dinner. The customer service was poor. They were not attentive. I didn't sleep a wink. Awake all night. I couldn't wait to check out. Not worth paying what I did. Won't stay there again.
於 2019 年 4 月住了 1 晚

8/10 不錯哦

Lim，puchong

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
ok with the stay
於 2019 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度和員工素質
Proximity to town, Breakfast is good. swimming pool available for kids and adult
於 2019 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚

6/10 一般般

wee

喜歡：客房舒適度
Hotel need renovation
Hotel was running short of bath towel and quite old and dated, the only good point is the bed is comfy
於 2018 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊, 商務旅客, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Tv channels are limited need more stations ad more variety
於 2018 年 11 月住了 3 晚

6/10 一般般

真實旅客

喜歡：整潔度
於 2018 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Comfortable stay. Good location. Friendly services
Food is no good. No variety. Poor restaurant service.
於 2018 年 9 月住了 3 晚
GL 於 2018年10月26日回覆
Thank you & noted of your kind comment.

8/10 不錯哦

Nissa

喜歡：整潔度、員工素質和住宿環境和硬體
Okay okay je
The room is average. Still having the big bulky tv and Need to upgrade the tv. Bed is so not comfortable .. the breakfast was very basic. For RM300/day, it is quite overpriced
於 2018 年 8 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
於 2018 年 8 月住了 1 晚

10/10 有夠讚

Siti，Sibu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Near to town
於 2018 年 6 月住了 1 晚

8/10 不錯哦

kenneth，Bintulu. Sarawak

喜歡：整潔度和客房舒適度
Nice hotel
Near to shopping complex,easy to find food. Strategic location
於 2018 年 6 月住了 1 晚

8/10 不錯哦

ANG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
Had non smoking rooms connecting but one of rooms smelled terrible of smoke. They came and sprayed but was still bad. Finally moved half of our family to a room 2 floors away - would have preferred two rooms together still but was okay. Was very hot even with air con on - could not be turned down lower than 25 C - very uncomfortable to sleep
於 2018 年 5 月住了 2 晚
Grace Lau 於 2018年5月24日回覆
Thank you for writing to us. We are sorry of the inconvenient caused. We will rectify your highlighted issues. Regards.

10/10 有夠讚

Zuriafiq，Malaysia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing!
Huge room size and very nice view. The staff at counter is friendly. Overrall the services at this hotel was excellent!
於 2018 年 3 月住了 2 晚
Grace Lau 於 2018年5月24日回覆
Thank you and we looking forward to seeing you again.

6/10 一般般

Felicia，Singapore

不喜歡：住宿環境和硬體和客房舒適度
Suggestions For Improvement
Hotel bathroom needs upgrading as it looks rundown. A shower cubicle is preferable for elderly guests. A handheld shower is seriously needed for ease of bathing. Phone did not work and had to be repaired during my stay.
於 2018 年 3 月住了 3 晚
Grace Lau 於 2018年5月24日回覆
Thank you Felicia for your reviews. We will rectify your suggestions. Have a nice day.

8/10 不錯哦

THIERRY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hôtel impersonnel et situé à la limite de la petite ville de Sibu à côté du port container. Petit déjeuner très copieux. Dans la chambre tout est à vendre...
於 2018 年 2 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
Good location
Too expensive...no worth with the cheap room setting. Small old fashion TV...dirty windows
於 2018 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good Stay @ Bintulu.
Overall experience was great and especially proximity to local area. However check in cycle taken too long which was unexpected with such good ambience hotel.
於 2018 年 1 月住了 1 晚

4/10 不太好

Kuok

喜歡：整潔度和客房舒適度
Not worth for a rm300 stay hotel.
於 2018 年 1 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質和住宿環境和硬體
不喜歡：客房舒適度
noisy
room average but noisy neighbourhood
於 2017 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體
Hotel is okay. But the wifi on the higher floors was the worst I have ever experienced. Almost impossible to stay connected while in my room. Will never stay here again just because of the wifi problems.
於 2017 年 7 月住了 3 晚

8/10 不錯哦

Mohammad Sofian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good. Check in and check out is easy.
於 2017 年 6 月住了 3 晚

8/10 不錯哦

Boon Liang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

lily，perth

喜歡：員工素質
不喜歡：住宿環境和硬體
Good hotel at the town centre
Good location but hotel can do some upgrades to improve the looks

6/10 一般般

Denis Ting ，Kuching

喜歡：整潔度、住宿環境和硬體和客房舒適度
Check in was supposed to be 2pm. Arrived at 3pm. Room was not ready. Staff was supposed to inform when ready. Checked with staff at 3:30 to be informed that the room was ready. Room wise was good. The junior suite room was large with a comfortable feel. Easily sleeps 2 adults and 3 small children with 1 king and 1 super single bed. Morning buffet was a bit disappointing. Overall the stay was good because of the room.

8/10 不錯哦

Hafiz

喜歡：整潔度和客房舒適度

8/10 不錯哦

Elbson

喜歡：整潔度、員工素質和客房舒適度

8/10 不錯哦

Jessica，Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellant location. Close to shops and restaurants
Staff were very friendly. This hotel has a free car park facility. My room check out time has been extended due to flight schedule. Breakfast provided can be improved a bit

10/10 有夠讚

Shantie，Bintulu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very nice hotel
during my 4D3N staying at this hotel,i had a good experience.The hotel was very nice and near to town.More food centre and near to shopping mall.