「Disappointed with the room we were allocated, Entry area to room door wasn't clean and both that and the room had a bad pet smell. Site diagram indicated it was a pet friendly room; I wouldn't have booked there if I was aware of this at booking.
Didn't sleep well, sounded like an animal was running around on the roof or in the ceiling throughout both nights stay.
Comfort Room???? - Sorry not sorry it wasn't comfortable at all.」
「Rang a few days before arriving to sort check in but when arrived what was discussed and information given wasn't passed on, told would pay cash on arrival and was happy with that, also mention that we would not have the use of Australian mobile, and no access to emails while on holiday, she told me need to be there by 5pm, before office closes, drove over 5 hours to do this arriving just after 4.30pm to be told our card had been charged in the morning and keys were in safe and code emailed...
