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"Spacious room"

"Fantastic staff. Room was phenomenal. Spa was wonderful according to my wife. View was amazing. Breakfast buffet was one of the best on my trip. "

"A good location, a short train ride from the airport. Clean room, tasty buffet breakfast. Very good."

"Did have time for breakfast "

"dated but clean hotel. major issue was the futon bed (couldn't get a western room) - had sore back by the 4th night"

"Everything was great!!"

"This Hotel/Onsen was very relaxing with nice facilities. The Mikimoto pearl shampoo and body wash that was provided in each room was amazing. The Onsen options was amazing as well the Breakfast and dinners was very high quality and delicious. The shuttle that runs you to the station every hour was very convenient and on time. We had a fantastic stay."

"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel. Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance. The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price! Highly recommended if you go to Nagoya "

"Very nice staff, rooms are clean"