Aparthotel

The Clouds Apartment

Property class: 3.5

Choose dates to view prices

Located close to Shekou Ferry Terminal, The Clouds Apartment provides a free roundtrip airport shuttle, a poolside bar, and a free grocery shopping service. Be sure to enjoy a meal at any of the 10 on-site restaurants. In addition to a shopping mall on site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Apartment, 1 Bedroom, Sea View

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

A modern hotel room with a large bed, a desk, and a view of a cityscape and mountains.

Luxury Apartment, 1 Bedroom, City View

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

A modern hotel room with a large bed, a desk, and a view of a cityscape and mountains.

Premier Apartment, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

A modern hotel room with a sofa, a dining table, and a TV.

Premier Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Apartment

A hotel room with a bed, a desk, a chair, a window with a view, and a shelf with a vase.

Junior Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Located by the ocean, The Clouds Apartment is in Nanshan neighborhood and is connected to a shopping center. Shekou Ferry Terminal is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Splendid China Folk Village. Don't miss out on a visit to Happy Valley. Visit our Shenzhen travel guide
View more Aparthotels in Shenzhen
Map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067

What's nearby

  • A modern building with geometric shapes and multiple windows.
    Shenzhen University
    5 min drive - 4.9 km
  • A cityscape with a prominent tower resembling the Eiffel Tower, surrounded by lush greenery and a body of water.
    Window of the World
    10 min drive - 10.0 km
  • Shenzhen Bay
    2 min walk - 0.2 km
  • Sea World
    11 min walk - 1.0 km
  • Splendid China Folk Village
    11 min drive - 11.0 km

Getting around

  • Shuiwan Station
    9 min walk
  • Hong Kong Siu Hong Station
    16 min drive
  • Shenzhen Intl. Airport (SZX)
    40 min drive

Restaurants

  • The Boathouse Shekou
    3 min walk
  • Mokwokkai BBQ Restaurant
    2 min walk
  • Mama's Mediterranean Lebanese Restaurant
    1 min walk
  • McDonald's (麥當勞)
    2 min walk
  • 张妈台式锅烧
    2 min walk

About this property

The Clouds Apartment

  • Aparthotel near Shekou Ferry Terminal
  • Located close to Shenzhen University and Nanshan Flower Park, The Clouds Apartment provides a free roundtrip airport shuttle, a poolside bar, and a free grocery shopping service. Be sure to enjoy a meal at any of the 10 on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping mall on site and 2 coffee shops/cafes.
  • You'll also find perks like:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
    • ATM/banking services, tour/ticket assistance, and smoke-free premises
  • Room features
  • All 66 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, shower/tub combinations, and free toiletries
    • 53-inch flat-screen TVs with cable channels
    • Porches or lanais, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 58 for adults and CNY 58 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is The Clouds Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Clouds Apartment?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Clouds Apartment?

Check-out is at noon.

Does The Clouds Apartment provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:30 AM–8:30 PM on request.

Where is The Clouds Apartment located?

Located in Nanshan, this aparthotel is 1 mi (1.7 km) from Shekou Ferry Terminal and within 6 mi (10 km) of Shenzhen University and Nanshan Flower Park. Window of the World and Splendid China Folk Village are also within 9 mi (15 km). Shuiwan Station is 9 minutes by foot and Sea World Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Clouds Apartment Reviews

8.4

Very Good

9.0

Cleanliness

9.0

Location

9.4

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean and convenient. Beautiful living space
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and organised.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Rent och fräscht. Bra utrymme och ligger bra till. Hade absolut kunnat komma tillbaka.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Room comfort, communication
位置方便，好近地鐵站，與服務台聯絡需要利用WeChat 太不方便，最匪夷所思的是半夜零晨時間玻璃幕牆外工人在吊船上工作，引致吊船不停撞擊牆壁，製造極大噪音，引致整夜難眠，直至半夜三點找服務員上房理論及投訴，擾攘一段長時間聲音才停止，本人已經不能再繼續入睡，嚴重影響精神。不明白酒店為何會這樣安排？
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Stayed 1 night in Aug 2024
Verified review

8/10 Good

Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018