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Reviews of Shenzhen Shanghe Apartment

3.5 out of 5
Shenzhen Shanghe Apartment
Dachong New City Garden 1-2513, Shennan Avenue, Nanshan District, Shenzhen

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 7 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Thomas, USA

Liked: Property conditions & facilities
Disliked: Staff & service
Never again.
Never again. Too many issues, including horrific customer service.
Stayed 1 night in Jul 2018
Response from qiqi on 2018/9/6
I am so sorry!

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
No fridge. Now water. What's a Guy to do?
It was ok. Room was great - very comfortable. I had no fridge in my room and the promised bottled water never materialized. Only one person spoke English ... so I was frustrated.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a visit to the Shenzhen High-Tech Park
This hotel was exactly what I needed. The only suggestion to Hotels.com is to provide the name "Shen Gang Hotel Apartment", which is the name found on all the apartment towels. Also, the address needs to be more precise; I was very lucky to find it, since the address on your website was unclear to many taxi drivers,.

2/10 Terrible

Ronnie, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
I was cheated.
I stayed only for 1 night due to the location is far from the city. I was told that I will be refunded but 2 months has gone and no any amount has been given back. This is a nightmare. Please beware of this hotel, not highly recommendable.

6/10 Okay

mahesh

Liked: Staff & service, property conditions & facilities, room comfort
Good
Good

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Duen Yin

Stayed 1 night in Sep 2019

8/10 Good

Wei Yan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from 其 on 2019/6/13
尊敬的贵宾，感谢您入住本店，期待您的下次入住，谢谢！

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2018
Response from zhuqi on 2019/1/14
尊敬的贵宾您好！感谢您的入住，如有不足之处敬请原谅！期待您的下次入住

10/10 Excellent

Tsz Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from 琪琪 on 2018/6/18
多谢您的入住，以及您的点评，诚挚欢迎您下次入住！

6/10 Okay

JUAN

Liked: Cleanliness, room comfort
Disliked: Staff & service
不错
还不错
Response from 琪琪 on 2018/6/18
多谢您的入住，以及您的点评，诚挚欢迎您下次入住！

6/10 Okay

NIMSHUN

Stayed 1 night in Dec 2017
多谢您的点评

8/10 Good

ZHENGRONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位于科技园，干净整洁
酒店地理位置优越，但由于英文翻译不够准确，最后联系了酒店前台才找到。房间很干净，也很安静。还不错。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內陳設佈置不錯,近高新橋地鐵站
房內陳設布置不錯,用的都是好東西,電器也是有品牌的正規電器;位置近高新橋地鉄站,附近商場的店舗大部份是空置的,購物用餐要往外求

8/10 Good

Kwan Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便安静酒店
纲頁地址不長盡如1-2513實際為第一橦2513室為酒店辨理入住。(大冲新城市花園)。

8/10 Good

Ka Man

Liked: Staff & service
還可以
住宿不錯的！ 但的確check in既地方有點難搵，網站上的地圖是錯的！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
잘 쉬다 갑니다
서비스가 매우 좋음 음료서비스도 제공 매우 친절함. 있는 동안에 아주 편하게 쉬다 갑니다
Response from 莫妮卡 on 2016/11/24
尊敬的顾客，感谢您的点评！您的满意是我们最大的追求，我们将不断的完善。深圳尚合公寓（科技园店）期待您的再次光临！！존경 하는 고객 와 주 셔 서 감사하다 는 강평!선생님 의 만족 은 우리 의 최대 추구 하 고, 우리 는 끊임없이 보완 해 야 한 다.선전 상 합 아파트 (테 크 노파 크 점) 오실 것 을 다시 왕림!!