Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
receptionist attitude poor, English level below the standard for.all staff in this hotel.
wing shan
於 2019 年 7 月住了 1 晚
8/10 不錯哦
Mona
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度和住宿環境和硬體
Good
Mona
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Mehmet
商務旅客
2025 年 3 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very modern , clean , different restaurants and warm atmosphere
Mehmet
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Hyunju
商務旅客
2025 年 2 月 7 日
喜歡:整潔度、員工素質和客房舒適度
Hyunju
於 2025 年 2 月住了 1 晚
10/10 有夠讚
jing
家庭旅遊, 親子旅遊
2024 年 12 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.