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"While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction."

"We stayed at a corner room. And it was super super amazing "

"Great Service, instead of Patina for breakfast I was advised to Upgrade which was actually cheaper. Got a high floor corner room with great views"

"great"

"Exceptional experience at Langham. Very nice staff. Professional. I’d love to stay here again. "

"Very nice hotel in a great area in a great city. Amazing view from my room and especially from the 32nd floor bar."

"We stayed on the 27th floor with perfect views of the Bund. Our 2nd time in this hotel and would highly recommended for the location."

"Prime location, easy access to tourist destinations. Good bunds view, room clean and comfortable, staff friendly and helpful. Hotel provided birthday cake to my son is a big surprise. "

"Great buffet breakfast with lots of options including a robot that makes noodle and dumpling soup. Beds were comfortable. Great location with amenities for a good price. "