Find hotels near Sera Fina Cellars, Plymouth from NT$3,136

"Very beautiful historical hotel. Would like to come back shortly."

"The hotel was decent overall. I will say the lobby felt more modern compared to the Hyatt. We only stayed one night and had an event before 2 PM, so we requested early check-in, but they weren’t able to accommodate us due to how busy it was. The room itself was fine—nothing special—but the hallways had a noticeable cigarette smell. Our bathtub looked worn down, and when we tried to turn on the water, there was barely any flow. We attempted to contact the front desk but didn’t get a response. The next morning, staff said they would reset it, but when we followed up, nothing had been done. Eventually, they moved us to a different room with a working shower."

"This place is really comfortable. They have a social 1.5 hours where you can relax with a drink and some food. Definitely a redo."

"I love this place! Very convenient for me when visiting the grandkids. "

"Nice hotel"

"Check-in was a challenge. Attendant was a very pleasant young lady, but clearly unfamiliar with the job. Long wait to help the two customers ahead of me. Many questions about payment options, rewards programs, handicap rooms, service dog options, etc. Another attendant referenced many times for answers, but did not intervene. It took 20-25 minutes to check-in, only to then discover our keys were not programmed. As if not enough, the Wifi password written on the key folder was not correct. The attendant had a wonderful customer service personality; just needed more training. Breakfast options were very good, and the breakfast staff were very attentive. Kudos to them! Disappointed that when we returned to our room on the final night, our used towels had been collected but were not replaced to clean towels. Criticism aside, we will stay at this property the next time we visit this area."

"⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"

"Yes"

"Property is in being remodeled, dust and dirt everywhere. Barking dogs in rooms, doors slam shut with a noise, room door have gaps so noise travels inside. Breakfast was included but was very limited, fruit looked rotten, no cream for coffee. "