Dear Alvin,Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every guest!

親愛的客人，感謝您分享您的反饋。我們感激您的誠實，儘管我們很遺憾您的體驗沒有達到我們所追求的卓越水平。您的見解對我們的改進工作至關重要。我們致力於提供卓越的客戶體驗，顯然在這一次我們做得還不夠好。如果有機會，我們將全力以赴重新贏得您的信任，並確保您獲得卓越的酒店體驗，這也是我們許多客人期望的。

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

お客様へ、当ホテルをご利用いただき、レビューをお書きいただき、誠にありがとうございます！貴重なフィードバックをお寄せいただき、大変感謝しています。さらに詳細なフィードバックをお寄せいただける機会がございましたら、どうぞお知らせください。私たちは常に全てのお客様に最高の体験を提供するためにサービスの向上に努めております！

お客様へ、ご意見を共有していただき、ありがとうございます。早くまた当ホテルでお迎えできることを楽しみにしています！

Dear REIKO,当ホテルに対する素晴らしいレビュー、ありがとうございます！ご滞在をお楽しみいただけたようで嬉しく思います。またのご来訪を心よりお待ちしております。

お客様へ、ホテルにご滞在いただき、レビューを書いていただき、ありがとうございます。私たちのホテルで不快な体験をされたことに対し、心よりお詫び申し上げます。お客様のフィードバックを真剣に受け止め、チームと共有いたしました。私たちは常に失敗から学び、すべてのお客様に最高のサービス体験を提供するために努力していますので、ぜひもう一度チャンスをいただければと心から願っています。

Dear. KANEME,この度は当ホテルにご宿泊いただき、レビューを作成していただきありがとうございます。 この度は当ホテルで不快な思いをさせてしまい、誠に申し訳ございませんでした。 私たちはあなたのフィードバックを真剣に受け止め、あなたの考えは私たちのチームと共有されていますので、安心してください。 私たちは常に間違いから学び、すべてのお客様に最高のサービス体験を提供するよう努めていますので、より良いサービスを提供する機会をもう一度与えていただけることを心から願っています。

YOSHIKAZU お客様へ、当ホテルにご宿泊いただき、レビューを書くお時間をいただきありがとうございます！ お客様が快適な滞在を過ごせたことを嬉しく思います。私たちは常にすべてのお客様に最高のサービスを提供するために努力しています。 近いうちにお会いできることを願っています！

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Maria,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!

Dear susanna,We apologize for any inconvenience caused by the size of the room and the bustling atmosphere of the hotel. We understand that having multiple hotels in the same building can be confusing, and we will work on improving signage and communication to make the experience smoother for our guests. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. If there are any specific preferences or accommodations you'd like for your next visit, please feel free to let us know.

Dear Koichi,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Taeeun,고객님의 리뷰를 읽어 두번째 방문에 대한 불편함을 알게돼 죄송합니다. 불만족스러운 경험에 대해서 자세한 피드백을 주시지 않아 안타깝습니다. 더 나은 서비스를 제공하기 위해 노력하고 있으며, 만약 특정 이슈나 개선 사항이 있다면 언제든지 말씀해주시면 실질적인 도움이 될 것입니다. 다음에 방문하실 때 더 나은 서비스를 제공하고 고객님의 기대를 충족시킬 수 있도록 노력하겠습니다. 더 좋은 경험을 선사해드리기 위해 노력하고 있습니다. 감사합니다.

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Namwon 고객님께고객님의 솔직한 리뷰에 감사드립니다드라이어 미비로 인해 일어난 불편함에 대해 진심으로 사과드립니다. 이러한 상황이 회사 출장 일정에 영향을 미쳐서 정말 죄송합니다. 고객님의 소중한 시간을 존중하며, 더 좋은 경험을 제공할 수 있도록 개선해 나가겠습니다. 불편을 겪게 해드린 점에 대해 다시 한 번 사과의 말씀을 드리며, 앞으로는 이와 같은 문제가 재발하지 않도록 신속하게 대응하겠습니다.감사합니다.

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Young Gu 고객님께,고객님의 솔직한 리뷰에 감사드립니다.프론트 직원 대응 및 수영장, 헬스의 이용에 관한 부분에서 불편함을 느끼셨다는 것에 대해 안타까워하고 있습니다. 특히 사우나 이용이 불가하다는 점에 대해 사전 공지가 없었다는 점은 황당한 경험이 되었을 것으로 생각됩니다. 이에 대한 피드백은 저희에게 중요하며, 더 나은 서비스 제공을 위해 노력하겠습니다.다시 한 번 사과의 말씀을 드리며, 앞으로는 더 원활한 소통과 편리한 이용을 위해 노력하겠습니다. 감사합니다.

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 우선 머리카락 때문에 고객님께서 투숙기간 동안 불편끼쳐드린 점 정말 죄송하게 생각합니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다.고견에 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다.감사합니다

Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다.고견에 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다.감사합니다

Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 우선 고객님께서 투숙기간 동안 불편끼쳐드린 점 정말 죄송하게 생각합니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다감사합니다

Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

Dear Customer,Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer.