Check in was easy, although we arrived early and no one was there so had to walk around for a bit.
Parking was fine very easy, no need to check in the car details or pay.
Room we had was nice, big bed, pretty view, nice bathroom. However, there was food and drink left in the fridge and they didn’t provide hand soap. Just seemed the cleaners didn’t pay much attention.
Gym was pretty good, had plenty of equipment. The massage chairs were however out of use.
Coffee shop inside was lovely, peaceful and served really lovely coffee. Slightly on the pricey side.
Our first night we managed to sleep but the second night I was woken by dripping noises. There was a leak coming from the air vent and roof in the bathroom. It was raining heavy, but when we told staff they didn’t seem bothered. They were apologetic but didn’t seem to know what to do. Until we came back later that day to inform them it’s getting worse. Staff just not very proactive. Our second time asking, they managed to move us to another room. Again very apologetic but did not offer us anything for the troubles and inconvenience it had caused.
That night we were woken to alarms in Korean from outside speakers (assuming it was due to a storm and this could be normal but we are foreigners and didn’t know what to do). The night after that we were woken again from ambulance alarms outside the hotel (again this could be us not used to this things but annoying nonetheless).
Check out was fine. Location decent.