3 間餐廳，供應早餐、午餐和晚餐，美國料理
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洛基洪峰高爾夫渡假飯店的評分

4 out of 5
洛基洪峰高爾夫渡假飯店
RR#1 Hamer Bay Road, Seguin, ON

評論

7.8

不錯哦

10 分，有夠讚；247 則評論中有 77 則" "
8 分，不錯哦；247 則評論中有 98 則" "
6 分，一般般；247 則評論中有 49 則" "
4 分，不太好；247 則評論中有 13 則" "
2 分，很糟糕；247 則評論中有 10 則" "

8.0/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

7.4/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

ALTAF，Mississauga

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
We were charged for full resort fee per night while majority of the amenities were not ready for use even. Otherwise all good.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Anuradha

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the best experiences we had. Truly enjoyed the place.
於 2024 年 5 月住了 1 晚
Jack 於 2024年5月16日回覆
We appreciate the outstanding review and are so happy to hear you enjoyed your time here at Rocky Crest!

10/10 有夠讚

Eugene

The staff was very informative and went the extra mile when we required any services. Great place to stay and relax!!!!!
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Darren

喜歡：員工素質
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Patrick

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
Nice family resort to enjoy the outdoors
This resort is dated as other reviews have suggested, the rooms need some updating, carpeting should definitely be replaced and bathroom. The amenities are really nice however, the lake, docks, tennis courts, restaurants and bonfires made the trip. I would recommend this resort if you are going to be spending most of your outdoors enjoying the gorgeous nature that surrounds you.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Shirley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We only stay in the room Because the weather was raining and cold, lucky I ordered a lakeview room,
於 2023 年 10 月住了 1 晚

6/10 一般般

jp

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Loft
於 2023 年 10 月住了 1 晚

6/10 一般般

Peter

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Not worth critiquing
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Harmanjot

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Nina

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚

8/10 不錯哦

David

情侶出遊
喜歡：整潔度
不喜歡：設施服務
.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Nancy，PORT DOVER

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's been a few years since we stayed at the Rocky Crest and we had forgotten what a great place it is! We really enjoyed our stay. Loved the wood fireplace, the kitchen facilities, great view and the restaurant. The food was excellent and the service was great!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Marium

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lake view
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Michelle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved it!
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Sam

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great amenities and lovely views
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Laura

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 3 晚

4/10 不太好

faina

團體旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
For 2 bedroom ( 6 ppl. ) 1 bathroom it’s not enough Pillows are horrible TV wasn’t working ( it was fixed fast) Clock and light wasn’t working in a second bedroom It’s more like 3 star hotel. Property is good! Restaurant for breakfast wasn’t good and overpriced
於 2023 年 9 月住了 2 晚

4/10 不太好

CHONGSON

Need to be maintained. Lights are broken in the kitchen
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Constance

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Kristen

喜歡：住宿環境和硬體
.
於 2023 年 8 月住了 4 晚
Michael 於 2023年9月2日回覆
Thank you

10/10 有夠讚

Michael

喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Michael 於 2023年8月15日回覆
Thank you

10/10 有夠讚

Hany

於 2023 年 8 月住了 2 晚
Michael 於 2023年8月15日回覆
Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Michael 於 2023年8月9日回覆
Thank you

10/10 有夠讚

Hanif Bayat

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great resort!
於 2023 年 8 月住了 3 晚
Michael 於 2023年8月9日回覆
Thank you

8/10 不錯哦

Robin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
👍
於 2023 年 8 月住了 1 晚
Michael 於 2023年8月9日回覆
Thank you

8/10 不錯哦

Peter

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place!
於 2023 年 8 月住了 2 晚
Michael 於 2023年8月9日回覆
Thank you

2/10 很糟糕

Alex

團體旅遊, 家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The carpets in every room are absolutely filthy. Bayside grill had awful service and we waited 20 minutes before someone even came by. Overall the whole place just needs an update.
於 2023 年 8 月住了 2 晚
Michael 於 2023年8月15日回覆
We are sorry to hear of your disappointment. The carpets were cleaned this spring but we reviewed yoru room already. Our management team review all observations by all guests for improvement.

6/10 一般般

Chetan

於 2023 年 8 月住了 2 晚
Michael 於 2023年9月2日回覆
Thank you

6/10 一般般

Naomi

喜歡：整潔度、員工素質和住宿環境和硬體
Rocky Crest is a beautiful, clean,well kept property on Lake Joseph. We appreciated that it’s pet friendly. However, it’s way more expensive than it should be. For a two night stay(basically less than a day & a half), we thought we paid way too much. Also, the terrain is very difficult for seniors like my husband and me to navigate. I’m very sore from making my way from the parking lot and reception centre to our unit with our bags, and up and down the hill to the dining rooms and the lakeside.
於 2023 年 8 月住了 2 晚
Michael 於 2023年8月15日回覆
When Rocky Crest was built several decades ago, it was definitely not with consderation for those that struggle with varying terrain. We do offer complimentary luggage assistance and we have followed up with our team to ensure that all are offered in the future.

8/10 不錯哦

M

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
michael 於 2023年8月9日回覆
Thank you

8/10 不錯哦

Lisa

喜歡：整潔度、員工素質和住宿環境和硬體
I liked the view
於 2023 年 8 月住了 2 晚
Michael 於 2023年8月5日回覆
Thank you. We hope to see you again

10/10 有夠讚

Anna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Michael 於 2023年9月2日回覆
Thank you

6/10 一般般

Syndie

於 2023 年 7 月住了 2 晚
Michael 於 2023年8月9日回覆
Thank you,

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Michael 於 2023年7月16日回覆
Thank you for filling out a survey.

8/10 不錯哦

Diana

喜歡：整潔度和員工素質
This property is in a great location . The suites are all located steps away from the pool and water front . I give this property 3/5 and the only reason for this is the rooms needing to be updated ! Negatives - this place needs some updates . Rooms are dated (but clean) , other pool was closed wasn’t notified about this when I booked the property ,Lots of steps .. don’t stay if you have any physical limitations Positives : location beautiful , staff nice , food good, floating water park in lake great for kids. Check in early with no issues .
於 2023 年 7 月住了 2 晚
Michael 於 2023年7月7日回覆
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 有夠讚

Randy

寵物同遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The view from our room was beautiful. The place is quiet and very nice
於 2023 年 6 月住了 2 晚
Michael 於 2023年7月16日回覆
Thank you for your comments.

10/10 有夠讚

Janice

情侶出遊
喜歡：員工素質
The location is great! The setting on Hamer Bay is lovely. The amenities especially for families are wonderful - lots of water and boating activities. Our waterfront suite had a nice view. The room itself needs an upgrade. The bath/shower needs to have safety bars. Housekeeping staff did a great job. The area around the buildings needs better maintenance, particularly boardwalk and grounds. Seems a bit tired. areas
於 2023 年 6 月住了 1 晚
Michael 於 2023年7月7日回覆
Thank you for your observations.

6/10 一般般

Parvez

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Beautiful surroundings with amazing views, and we were able to canoe and do other water activities. however the rooms could use a new modern look they are very outdated and the the carpet definitely should be replaced. The golf course restaurant has the slowest service and waitresses that need better training on how to talk to people.
於 2023 年 6 月住了 2 晚
Michael 於 2023年7月7日回覆
Thank you for your comments. We will be following up with our team regarding your observations.

10/10 有夠讚

Carol Joy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great experience. Except we could not rent a boat as it is too early. Jade from the restaurant is friendly, professional,accommodating and just simply awesome! You need more staff like her. Overall, wonderful stay.
於 2023 年 5 月住了 2 晚
Jack 於 2023年6月1日回覆
Thank you for the 5/5 review - we're happy to hear you enjoyed your time here at Rocky Crest and we appreciate the feedback!

10/10 有夠讚

Harjeev

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff went above and beyond in accommodating my parents who are mobility challenged. The property does have a fair bit of incline and steps.
於 2023 年 5 月住了 2 晚
Michael 於 2023年5月22日回覆
Thank you for your feedback

6/10 一般般

Armenuhi

家庭旅遊
Parking and wifi not free
Hotel.com's reservation stated that parking and wifi are free. However, at the reception I was asked to pay resort fee which is around $50 in addition to the night fare from Hotel.com. Resort fee includes both parking and internet access. This obviously makes parking and wifi not free as advertised on hotel.com page and reservation confirmation.
於 2022 年 10 月住了 1 晚

6/10 一般般

tehmina

家庭旅遊
喜歡：整潔度
Don’t go for pics available at website for view
I was very excited before going looking at pics available at website that gives idea that golf course is in front of hotel building but actually it’s not and more disappointing is view if you didn’t paid extra for river view otherwise it’s just building in front of other building that was shocking for us. They have many small 4-5 units suits. Overall was clean but no view at all. They take resort fee but playing golf is not free at this location .
於 2022 年 10 月住了 1 晚
Jack 於 2022年10月27日回覆
Thank you for the review. We apologize for your less than satisfactory experience. Anything that reads "Premium" prior to the room type description has a view of Lake Joseph.

10/10 有夠讚

Xiao

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good view
The view is beautiful, we stayed in 2 Br suite facing lake with Sun porch. Room size excellent, very clean. Heated outdoor pool but we didn’t use it. We took a chance with the patio restaurant despite the reviews- I’m happy to say the ribs are good m, the super burger was also good. The service was slow because there’s only 1 lady for about 8 tables. Overall we liked the place. The con : rooms are dated indeed.
於 2022 年 10 月住了 1 晚
Jack 於 2022年10月27日回覆
We're happy to hear you enjoyed your time here at Rocky Crest! Thank you for the review and feedback.

8/10 不錯哦

Amy

於 2022 年 10 月住了 1 晚

6/10 一般般

Sarah

喜歡：整潔度和客房舒適度
不喜歡：員工素質和住宿環境和硬體
pleasant but in need of major maintenance
Generally pleasant clean place, but in need of maintenance. I would expect all of the appliances, amenities etc to be functional, especially given the price for the stay plus the extra hefty charge for the amenities. Issues included BBQs without propane, broken microwaves, hot tub not functional, boats broken
於 2022 年 9 月住了 2 晚
Jack 於 2022年10月4日回覆
Thank you for the review - we appreciate the feedback and apologize for the shortcomings during your stay with us.

4/10 不太好

sio ha

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The bed is not queen size which is too small. Mattress is too soft.
於 2022 年 9 月住了 1 晚
Jack 於 2022年10月4日回覆
Thank you for the review and feedback.

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
於 2022 年 9 月住了 1 晚
Jack 於 2022年9月30日回覆
Thank you for the review.

10/10 有夠讚

Stephen，Toronto

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great lake view
於 2022 年 9 月住了 2 晚
Jack 於 2022年9月20日回覆
Thank you for the excellent review - we're happy to hear you enjoyed the view!

8/10 不錯哦

lucia

親子旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
The property was great! All the Staff, especially AAJ at the check in area were excellent, helpful and friendly. The rooms definitely need updating and we would have liked more options for dining.
於 2022 年 9 月住了 3 晚
Jack 於 2022年9月20日回覆
Thank you for the great review! Last year all our resort rooms received 50" Samsung TVs, a fresh coat of paint, new artwork and lamps - we're looking forward to continually updating our rooms as time goes on. Thank you for the review about our staff's hospitality and thank you for the feedback!