The room was a bit of a disappointment. When I made the reservation, I specifically paid extra to book a room on a higher floor. However, the room I was given was filled with a strong smell of cigarette smoke. I requested a room change, and while I was given a different room, it was on a much lower floor—just the 2nd floor, where people in the parking lot could easily see inside. There was no mention of any refund or adjustment for the price difference, and although it wasn't a large amount, I would have appreciated some acknowledgement or gesture. The way the situation was handled felt a bit disappointing.