A superb hotel, the views are phenomenal, staff are friendly and approachable. Lots of choice for food, buffet breakfast and an extensive menu for other meals. The room was clean and well stocked.
Tracy
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Sheng
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent stay. Stunning views with a beautiful garden surround the property, which can compensate for everything, e.g. slightly old facilities. The location is conveniently closer to Whitby and Scarborough within 30 30-minute drive. The staff was friendly and helpful.
Sheng
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Nicola
情侶出遊
2025 年 7 月 10 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The bedrooms were advertised as ‘exquisite’ but they weren’t even acceptable. The bedroom we were intially offered had holes in the wall, had damp on the ceiling, beard trimmings on the dressing table, dirty stained carpet, broken bath panel, wallpaper peeling off and smelt very musty.
We couldn’t stay in the room in the condition it was so left 45 minutes after checking in.
Despite contacting the hotel twice, we have not had a reply or acknowledgment.
Considering the generally Good reviews for this hotel, I was shocked at the condition of the rooms. Please consider staying at this hotel very carefully before committing. The only saving grace was the lovely receptionist.
Nicola
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Bernadette
情侶出遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Bernadette
於 2025 年 7 月住了 1 晚
4/10 不太好
Elaine
家庭旅遊
2025 年 6 月 30 日
喜歡:整潔度
不喜歡:員工素質
After a long days walk on the Cleveland Way, we went down for dinner at 7pm, our food was served at 8:45pm. They had a big table booked in and were understaffed. We were ignored and were left sitting there for nearly 2 hours. My worst restaurant experience as far as service goes - ever! When it finally arrived the food was good. We were quite simply the unimportant guests…
Elaine
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Jason
情侶出遊
2025 年 6 月 27 日
喜歡:整潔度
Quiet and convenient
Jason
於 2025 年 6 月住了 1 晚
6/10 一般般
Julie
情侶出遊
2025 年 6 月 26 日
喜歡:整潔度
This was out third visit here but first under new ownership. Now more of a wedding venue, including the panoramic restaurant which used to be a highlight. New dining room small and dark with uncomfortable benches to sit on so we only ate breakfast there and went out for our other meals. Building work ongoing and our room overlooked a builder's area so quite noisy and the corridor and overhead was noisy at night. The location of the hotel is fabulous as always and the gardens have been revamped but we won't be returning now.
Julie
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Tim
團體旅遊
2025 年 6 月 22 日
喜歡:整潔度和設施服務
Great room, service was slack due to wedding function put the hotel put right by not charging us for evening meal.
Tim
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Jonie Francis
情侶出遊
2025 年 6 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the view around.
Jonie Francis
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Annamaria
情侶出遊, 寵物同遊
2025 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Unique location with stunning views on Robin Hoods bay. The room was spacious and very clean. The bed large and very comfortable. The staff very friendly and dinner was varied and very good quality
Annamaria
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Paul
2025 年 5 月 26 日
喜歡:設施服務和住宿環境和硬體
Paul
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Joanne
情侶出遊
2025 年 5 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
The Hotel grounds are stunning and there is a gorgeous view across Robin Hoods Bay. The room we stayed in was dog friendly but a bit dated although it was nice and clean. The mattress was a bit soft for our liking but the rest of the room was fine for a one night stay. The walks you can do from the hotel are amazing so loved the location.
Joanne
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Julie
2025 年 5 月 20 日
Julie
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Carl
2025 年 5 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Carl
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Alan
2025 年 4 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful relaxing hotel with fantastic scenery.Highly recommened !!
Alan
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Gina
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely gardens
Gina
於 2025 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
團體旅遊
2025 年 4 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Nigel
2025 年 4 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff very helpful and attentive
Nigel
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Francis
2025 年 4 月 7 日
喜歡:整潔度和員工素質
They are in the middle of renovation but the room we had was brilliant with the best veiws over the sea and Robin hoods Bay.
Francis
於 2025 年 4 月住了 1 晚
6/10 一般般
Peter
2025 年 4 月 4 日
喜歡:整潔度和員工素質
Peter
於 2025 年 3 月住了 2 晚
6/10 一般般
Rush
商務旅客
2025 年 4 月 4 日
Rush
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Peter
情侶出遊
2025 年 3 月 21 日
喜歡:整潔度和員工素質
The hotel has changed massively since we last went before you ate in the dining room overlooking the bay restaurant has been moved now you see car park don't get me wrong it was very nice but I preferred the old set up it also has no pool now
Peter
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Karen
2025 年 3 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely stunning hotel in beautiful grounds with the most amazing views. My dog had a lovely time walking around the gardens .
The breakfast was great and the evening meal was delicious.
The staff were really friendly, helpful and very welcoming.
Hardly noticed the current building works and would reccommend to anyone.
Karen
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Elizabeth Anne
情侶出遊
2025 年 3 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved the gardens, we were lucky the sun was shining.
The food was excellent.
Once fully refurbished it will be stunning
Elizabeth Anne
於 2025 年 3 月住了 1 晚
6/10 一般般
真實旅客
2025 年 3 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
On arriving we found that we could not drive down to the hotel front door to drop off bags as the drive is cordoned off, as it was last time we visited. We had to park approximately 80 yards away and carry our bags in the rain. When we arrived at reception we were told that the lift was not accessible and our room was 2 floors up. Reception offered to carry the cases to the room, but this still meant that we had to go up and down 2 flights of stairs each time we left the room. I am awaiting a hip operation so this was not very good. The restaurant with panoramic sea views, where we like to dine and have breakfast has now been moved to the other side of the hotel, looking down the drive, and no longer a sea view. The bench seating in the new restaurant was not very comfortable at all. We could not get any programmes on the tv in the bedroom. The staff as always were very friendly and obliging. The food was good. The room was clean and tidy. It was a bedroom that has been recently refurbished with sea views. We have stayed at this hotel many times, as we enjoy the panoramic views from the restaurant/bar, but as I have previously said, this has now been changed. Will we book the hotel again in the future is doubtful.