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Reviews of adoba hotel Lockview

2.5 out of 5
adoba hotel Lockview
327 West Portage Ave., Sault Ste. Marie, MI

Reviews

8.0

Very Good

Rating 10 - Excellent. 422 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 157 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels in the U.P. are much more limited and usually not a big chain unless you are willing to pay a crazy amount and have reservations way in advance. This was one of the best small hotels we have stayed at for the price. We stayed in one of the cabin rooms with 2 beds and were very satisfied. It was clean, the beds were comfy, and it had all of the amenities you would expect if you were staying in a chain hotel. The convenience of being able to walk to the Soo Locks and all of the surrounding stores and restaurants was an added bonus. Will definitely be back.
Stayed 1 night in May 2024
Response from Management on 2024/5/20
HI, Thanks for staying with us and providing the feedback! We love the cozy, old-school charm of the UP and are so glad you enjoyed the location as well.

6/10 Okay

Gregory A

Traveled with family
Smoke smell bad from chair in room, otherwise all good.
Stayed 1 night in May 2024
Response from Management on 2024/5/20
Thanks for staying with us and letting us know the rooms needs some attention. We've addressed the issue and look forward to your next stay with a fresh room!

10/10 Excellent

Theresa, Bay City

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely updated. Very happy we could bring our dog. Only concern we had was how squeaky the floor was as we were on the 2nd floor. But we didnt get a notificationof a complaint so it must have been okay.
Stayed 1 night in May 2024
Response from Management on 2024/5/20
Thanks so much for staying with us--we love hosting your four-legged family members!

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy cabin rooms.
Stayed 5 nights in Apr 2024
Response from Management on 2024/5/20
Thanks for staying with us!

10/10 Excellent

riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within walking distance of everything downtown. great restaurants & shopping. view of the locks, watched multiple boats go through. awesome service!
Stayed 1 night in May 2024
Response from Cynthia on 2024/5/4
Thanks for the feedback. We are glad you enjoyed the location!

10/10 Excellent

Jordan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. It was easy find and it walking distance from everything and there’s a free shuttle to the casino.
Stayed 1 night in May 2024
Response from Cynthia on 2024/5/4
Hello Jordan. Thank you for sharing your experience with us. We hope you stay again!

8/10 Good

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quintessential northern MI motel old but well loved.
Stayed 2 nights in May 2024
Response from Cynthia on 2024/5/4
Hello Dave. Thank you for the feedback!

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Adoba was so nice and convenient the business we had in Sault Ste Marie. The room was very clean and was serviced every day which was so nice . Only thing I would change is having a couple of comfortable chairs instead of outside garden furniture.
Stayed 3 nights in Apr 2024
Response from Cynthia on 2024/4/29
Hello Debbie! We are glad you were satisfied with the cleanliness of the room. We are currently updating our furniture this season. Thank you for sharing the feedback with us!

8/10 Good

Lawrence

Stayed 1 night in Apr 2024
Response from Management on 2024/5/20
Thanks for staying with us! We'd love to know how we can earn that 5th star next time--please feel free to message us directly if you have additional feedback.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Cynthia on 2024/4/29
Thanks for the rating!

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in ,very clean, awesome breakfast,free
Stayed 1 night in Apr 2024
Response from Cynthia on 2024/4/29
Hello Scott. Thank you for sharing your experience with us. We are glad you enjoyed your stay!

10/10 Excellent

Alaxandrea

Stayed 2 nights in Apr 2024
Response from Cynthia on 2024/5/4
Thanks for the rating!

10/10 Excellent

Ellen

Stayed 2 nights in Mar 2024
Response from Front Desk on 2024/4/27
Thank you for the rating!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cynthia on 2024/4/3
Thanks for the rating!

6/10 Okay

D.

Liked: Cleanliness, staff & service
Walls are paper thin. Could hear every customer when they arrived along with the conversation and TV from the room next door. The bed was comfortable other than the head of the bed was slightly downhill. The room was clean and updated.
Stayed 1 night in Mar 2024
Response from Cynthia on 2024/4/3
Hello D. Thank you for sharing your experience with us. I'm glad we were able to provide you with a clean room, and comfortable bed. I'm sorry you experienced so much noise during your stay. I recommend giving our cottages a try next time! Thanks again.

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Making the best of an old property. Newer motels are much roomier, modern and up to date. Staff was great.
Stayed 1 night in Mar 2024
Response from Cynthia on 2024/4/3
Hello John. Thank you for sharing the feedback! We are pleased that our staff provided you with great service. If you are looking for more space. I do recommend our cottages!

6/10 Okay

Scott

Disliked: Staff & service
No breakfast and know view Not as advertised
Stayed 1 night in Mar 2024
Response from Cynthia on 2024/3/25
Hello Scott. Unfortunately we do not serve our breakfast during the winter months. Sorry for the inconvenience.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for this tourist area of town. Updated decor motel with that ole school 70/80’s Motel vibe. Isn’t the type of place you want if you’re looking for the big screen tv and fancy hotel style rooms. Stayed during the off season and loved how quiet it was. Will definitely stay here again!
Stayed 1 night in Mar 2024
Response from Cynthia on 2024/3/12
Hello Lisa. Thank you for sharing this feedback with us. We are glad you enjoyed your stay!

8/10 Good

Rob

Stayed 1 night in Mar 2024
Response from Cynthia on 2024/3/12
Hello Rob. Thank you for the positive rating!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the casino
Stayed 1 night in Feb 2024
Response from Cynthia on 2024/3/12
Hello Stacey. Thank you for the positive feedback!

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cynthia on 2024/2/22
Thank you for your positive feedback!

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute little "cottage". Worked for our needs, but beds were very hard.
Stayed 2 nights in Feb 2024
Response from Cynthia on 2024/2/22
Hello Amy. Thank you for sharing your experience with us. We apologize about the discomfort with the beds. We will fix this going forward.

6/10 Okay

Debra

Liked: Cleanliness, room comfort
Disliked: Staff & service
There was minimal staff. No coffee in the morning. There were not enough towels. Remote was missing. Had to call and wait for staff
Stayed 2 nights in Feb 2024
Response from Cynthia on 2024/3/12
Hello Debra. We are sorry you were not pleased with your stay. We do have limited hours during our winter months. We will do better in making sure our rooms are better equipped during this time.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Cynthia on 2024/2/22
Thank you for the positive feedback!

10/10 Excellent

Jennifer

Traveled with pets
Liked: Cleanliness, staff & service
Stayed for the weekend, cozy, comfortable and a perfect amount of feeling if home, yet not. Heaters could use some maintenance and cleaning. Otherwise great hotel. ♡♡Also pet friendly♡♡
Stayed 2 nights in Feb 2024
Response from Cynthia on 2024/3/12
Hello Jennifer. Thank you for sharing the feedback with us. We are happy we could accommodate you and your pet!

10/10 Excellent

Robert

Business traveler
Stayed 1 night in Feb 2024
Response from Cynthia on 2024/3/12
Thank you for the positive rating!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cynthia on 2024/3/12
Thank you for the positive rating!

6/10 Okay

Rafet

Liked: Cleanliness, staff & service
Walls are too thin, you can hear everything around you, facilities are pretty old. Room looks like it was recently updated
Stayed 1 night in Feb 2024
Response from Cynthia on 2024/3/12
Hello Rafet. Thank you for the feedback. We are always working on updating our building. We are sorry you were not satisfied with your stay!

8/10 Good

Neale

Liked: Cleanliness, property conditions & facilities
IT WAS A PLEAST SURPRISE
Stayed 2 nights in Jan 2024
Response from Cynthia on 2024/3/12
Hello Neale. Thank you for sharing your experience with us. We are glad you enjoyed your stay, and hope you stay with us again!

8/10 Good

Jenifer

Stayed 1 night in Jan 2024
Response from Cynthia on 2024/3/25
Thank you for your rating!

6/10 Okay

Jennifer

Stayed 4 nights in Jan 2024
Response from Cynthia on 2024/3/25
Thank you for the rating!

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location.
Response from Cynthia on 2024/3/12
Hello Dennis. Thank you for the positive response!

10/10 Excellent

Victor

Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

4/10 Poor

jack

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the bigger mistakes I've made booking a hotel. Rooms do not get services. At all.. You have to take your own garbage to the dumpster, out back. Way out back!! If you want clean towels you will need to ask for them. I put the "Please Make Up Room" placard on the door handle, and removed it after 3 days when I realized they were not going to "Make up" my room. Bathroom does not have an exhaust fan, so I'd venture to guess there is mold growing somewhere from the shower.
Stayed 6 nights in Dec 2023
Response from Cynthia on 2023/12/14
Hello Jack. Im very sorry to hear that your room was not serviced at your request! While our office is currently on limited winter hours. Its still our priority to make sure you're completely satisfied during your stay. Please call our office at any time. We will address any issues you are having!

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Cynthia on 2023/12/14
Thank you for your response!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Motel in the UP!
My stay was GREAT! I loved the room, it was very homey and wasn’t old looking. Big fridge and even a microwave in the room. The bed was SOO comfortable!
Stayed 1 night in Dec 2023
Response from Cynthia on 2023/12/14
Hello Amanda. Thank you for taking time to write a wonderful response. We are glad you were satisfied with your stay. As that is our ultimate goal!

4/10 Poor

Carmen

Stayed 1 night in Dec 2023
Response from Cynthia on 2023/12/14
Thank you for your feedback. We are sorry you were not satisfied with your stay!

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ships are right there across the street! Lots of great places to eat and convenient to any place in town
Stayed 3 nights in Nov 2023
Response from Cynthia on 2023/12/14
Hello Steve! Thank you for sharing this feedback with us. We hope you stay again in the future.

10/10 Excellent

Joann

Traveled with family
Liked: Amenities
Loved the individual cabins.
Stayed 2 nights in Nov 2023
Response from Cynthia on 2023/12/14
Thank you for the positive rating!

4/10 Poor

Jade

Traveled with family
Disliked: Staff & service, amenities
very noisy people above me all through the night.
Stayed 3 nights in Nov 2023
Response from Cynthia on 2023/11/21
Hello Jade. We are very sorry about the disruption you had during your stay. Please feel free to contact our office any time you have any issues. We will happily get you moved to another room, and also address the noise complaint. Thank you!

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2023
Response from Cynthia on 2023/11/21
Thank you for your positive feedback!

8/10 Good

Gregg

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable beds. They were having trouble with internet service but let us know service staff was working on it.
Stayed 2 nights in Nov 2023
Response from Cynthia on 2023/11/21
Hello Greg. Thank you for sharing your experience with us! We hope you stay again.

6/10 Okay

Rita, GWINN

Great location. Could watch ships going through the Locks from our window. Didnt like not having motel staff on site after mid-afternoon. That was very inconvenient.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Willy

Stayed 1 night in Oct 2023
Response from Cynthia on 2023/11/21
Thank you for staying with us!

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Stayed 1 night in Oct 2023

6/10 Okay

joel

Stayed 1 night in Oct 2023