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Hotel Crystal

4.0 star property
Hotel in Sarajevo with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hotel Crystal

Aerial view
Reception
Pool
Lounge
Front of property
Nestled in the heart of the city, Hotel Crystal offers a warm welcome with breakfast buffet and an inviting coffee shop. Indulge in a delicious meal at the on-site restaurant, relax by the garden, or stay productive with free WiFi and meeting rooms.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Sofa bed
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed - double
Ceiling fan
Bathrobes
  • 376 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Sofa bed
Bathrobes
  • 376 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
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About the neighborhood

Sarajevo is home to Hotel Crystal. National and University Library of Bosnia and Herzegovina and Academy of Arts are local landmarks, and some of the area's activities can be experienced at Sunnyland and Trebević Cable Car. Ilidza Thermal Riviera and Winter Olympic Centre ZOI '84 are also worth visiting. Spend some time exploring the area's activities, including skiing.
Visit our Sarajevo travel guideOpens in a new window
Map
Banjska, Sarajevo, 71000

What's nearby

  • Ilidza Thermal Riviera - 5 min walk - 0.5 km
  • Sarajevo Tunnel Museum - 6 min drive - 3.3 km
  • Bosna River Spring - 7 min drive - 2.6 km
  • Baščaršija Džamija - 15 min drive - 13.2 km
  • Sarajevo City Hall - 15 min drive - 13.5 km

Getting around

  • Podlugovi Station - 26 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 13 min drive

About this property

Hotel Crystal

Upscale hotel
Consider a stay at Hotel Crystal and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • Concierge services, ATM/banking services, and a front-desk safe
  • Meeting rooms, a reception hall, and luggage storage
Room features
All guestrooms at Hotel Crystal offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Ski storage

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, BAM 4.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Crystal Sarajevo
Crystal Sarajevo
Hotel Crystal Hotel
Hotel Crystal Sarajevo
Hotel Crystal Hotel Sarajevo

Frequently asked questions

Is Hotel Crystal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crystal?

Self parking is free at this property.

What time is check-in at Hotel Crystal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Crystal?

Check-out is at 11:00 AM.

Where is Hotel Crystal located?

Situated in Sarajevo, this hotel is within 1 mi (2 km) of Ilidza Thermal Riviera and Bosna. Bosna River Spring and Sarajevo Tunnel Museum are also within 3 mi (5 km).

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Hotel Crystal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and view, friendly staff and helpful and the breakfast is good

8/10 Good

Jasenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it, a little dark and old inside but this is historical area and the location is perfect. It was very close to the park and Velika Aleja perfect for walking. Staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Abdulaziz

Liked: Staff & service, amenities
The place was good but still the aircondition was weak , there was no trash on the room.. The employee was very nice and helpful but I wish they put SHATAF on the bathroom
Stayed 1 night in Jul 2023

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel for 2 days. When leaving the hotel they didnt seem to care that the water was cold even when it was tested by a member of the staff who agreed. No remurbisment was offered. The breakfast was a sham only very limited food available. I would not recommened this hotel. Stay in the hotel hollywood much better which is literally 5 minutes from this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

xia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed

Stayed 7 nights in Jul 2023

2/10 Terrible

Elvir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Sarah

Liked: Room comfort
Stayed 5 nights in May 2023

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019

4/10 Poor

Emil, Rolla Mo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was at the nice location but there was no hot water for hours and the elevator did not work either.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Poor hotel experience

The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Endroit paisible

Un très bel endroit avec jardin immense à un prix très abordable, près de l'aéroport et aussi à une distance de marche de plusieurs restaurants. Le personnel est très sympathique et attentif aux besoins des clients.
Stayed 4 nights in Jun 2018

10/10 Excellent

One Step, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A TRANQUIL HAVEN

This hotel is a historical building situated in a park in the outskirts of Sarajevo away from the hustle-bustle of the city, the traffic and the pollution. The airport is only a few miles away, but air traffic noise is not a problem as flights are rather infrequent. We chose to take a taxi into town which cost only around €10 but you can use the No.3 tram too particularly during non-peak hours when it's not packed. I would not recommend the tram / bus though during the hot season as it will not be pleasant. The hotel staff are very helpful and will call you a taxi in no time. However, if you want to catch a taxi back from town it may not be that easy. The hotel has recently changed their name to Crystal from Hungaria but the signs on the street have not been changed. Some taxi drivers may not know the new name either so you may have to say Hotel Hungaria. Guests can use the pool and gym free of charge at their sister Spa Hotel a few minutes walk away. Sauna, thermal spring and other treatments have a charge but are pretty reasonable. British guests may like to note there is no electric kettle or coffee machine in the room but you can ask for hot water at the restaurant until 11pm. Being such a beautiful environment, locals like to use the 3 hotels there for their wedding parties so occasionally there could be party noise till midnight and I think weekends in particular. So it may not be ideal if you are not a great sleeper. Otherwise, the hotel surpassed our expectation.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

A very nice hotel with excellent service and food. The only downside was spending more than an hour looking for parking because we arrived on a Friday evening with a wedding taking place and very limited parking. Highly recommend if don't need to park.
Stayed 1 night in Aug 2017