8/10 不錯哦
Melissa，Ottawa
商務旅客
2026 年 1 月 7 日
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
This hotel was located in a great/safespot. It was pretty quiet off the main road. The room was large and clean. My room was ready right on check in and after travelling for 24 hours I just wanted to nap. Unfortunately house keeping kept ringing my bell while I was napping. I tried ordering room service for dinner and after 1.5 hours I called to check on the status and the order was never put in. They put my order in and another hour later, I got it but the order was wrong. The pool on the roof has no towels and i used the phone to call the front desk for towels and they never showed up so I left without swimming. Upon checkout they said they would email me my invoice, I never received it. I put in 2 online requests for my invoice as this was a business stay and I still haven't heard from the hotel. So although it's safe, clean and large, the customer service is lacking severely.
Melissa
於 2025 年 12 月住了 5 晚