Hotel Family

Property class: 3

Choose dates to view prices

Reviews

7.6 out of 10
Good
Located close to Rua 25 de Marco and Municipal Theatre of São Paulo, Hotel Family provides shopping on site, laundry facilities, and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
The current price is NT$1,410
NT$1,480 total
includes taxes & fees
Oct 24 - Oct 25

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

A single bed with a wooden headboard, a bedside table with a lamp, and a green towel on a shelf.

Double Room

7.2 out of 10
Good
(11 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

A neatly folded white towel with embroidered text and a logo, placed on a bed in a hotel room.

Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A dormitory room with two single beds, a wardrobe, a mirror, and a window.

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a small drawer.

Double Room Single Use

8.0 out of 10
Very good
(9 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room

A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.

Economy Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Bras neighborhood, Hotel Family is connected to a shopping center. Sala São Paulo Concert Hall and Municipal Theatre of São Paulo are cultural highlights, and travelers looking to shop may want to visit Rua 25 de Marco and Paulista Avenue. Looking to enjoy an event or a game? See what's going on at Expo Center North or Anhembi Convention Center. Visit our São Paulo travel guide
Map
Rua da Juta, 301, Brás, São Paulo, 03010-010

What's nearby

  • A busy street with a sign indicating '25 de Março' and 'Rua Vinte e Cinco de Março'.
    Rua 25 de Marco
    4 min drive - 1.5 km
  • Shopping 25 Bras Mall
    2 min walk - 0.2 km
  • Feirinha da Madrugada
    3 min walk - 0.3 km
  • Mega Polo Moda
    8 min walk - 0.7 km
  • Worldwide Church of God's Power
    19 min walk - 1.6 km

Getting around

  • Sao Paulo Bras Station
    3 min drive
  • Bras Metro Station
    18 min walk
  • São Paulo (CGH-Congonhas)
    25 min drive

Restaurants

  • Habib's
    4 min walk
  • Praca De Alimentacao
    6 min walk
  • McDonald's
    7 min walk
  • Giraffas
    5 min walk
  • Aroma Café
    2 min walk

About this property

Hotel Family

  • Hotel near Rua 25 de Marco
  • Located close to Municipal Theatre of São Paulo and Sala São Paulo Concert Hall, Hotel Family provides shopping on site, laundry facilities, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
    • Smoke-free premises, a 24-hour front desk, and a TV in the lobby
    • A reception hall, a vending machine, and a porter/bellhop
  • Room features
  • All 223 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:00 AM to 6:30 PM at scheduled times and on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; BRL 35 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 35.00 per person
  • Airport shuttle fee: BRL 100 per person (one-way)
  • Airport shuttle fee per child: BRL 50 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Family pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Family?

As of 2026/10/19, prices found for a 1-night stay for 2 adults at Hotel Family on 2026/10/24 start from NT$1,410, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Family?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM.

What time is check-out at Hotel Family?

Check-out is at noon.

Does Hotel Family provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 3:00 AM–6:30 PM on request. A fee of BRL 100 per person applies.

Where is Hotel Family located?

Located in Bras, this hotel is within 2 mi (3 km) of Rua 25 de Marco, Sala São Paulo Concert Hall, and Municipal Theatre of São Paulo. Liberty Square and Anhembi Convention Center are also within 3 mi (5 km). Bras Metro Station is 18 minutes by foot and Pedro II Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Family Reviews

7.6

Good

7.2

Cleanliness

6.8

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 333 out of 835 reviews
Rating 8 - Good. 181 out of 835 reviews
Rating 6 - Okay. 160 out of 835 reviews
Rating 4 - Poor. 89 out of 835 reviews
Rating 2 - Terrible. 72 out of 835 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities
it was okay, and convenient to shopping
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
As atendente maravilhosas atenciosa
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
´..
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Amenities
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Tudo bem organizado e limpo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo as instalações, muito perto da feira
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A recepcionista que trabalhou no sábado à noite é maravilhosa. Super atenta, ajuda no que é preciso. É uma morena.as senhora da limpeza super educada e prestativa.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, tudo bom!
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No primeiro quarto tv e ar quebrado. Pedi a troca porém no outro tv funciona parcialmente e pra tomar banho primeiro acaba sendo molhado com água fria devido o local que fica o chuveiro.hotel com itens precisando de substituição em alguns itens. Não vale o que cobram. A única coisa que é boa o café da manhã.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
O quarto no anúncio não é o que eu fiquei. A tv é de tubo e so pegava 3 canais. Banheiro com pia e no geral muito antigo. No box tinha cabelos nas paredes qua não eram meus. Mais como fui pela localização e para fazer compras no brás fiquei mesmo assim.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível , ótima localização
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Tava tudo maravilhoso como sempre
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O hotel tem de bom a localização para quem vai fazer compras no Brás. Mas não espere uma acomodação marvilhosa. O café da manhã é bem razoável.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível e ótima opção
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Já fiquei nesse hotel várias vezes Mas deixa a desejar o atendimento e as condições do hotel Os quartos só libera depois das 15 horas e as vezes só é liberado bem depois do horário acertado
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Cama ruim, banheiro apertado, chuveiro fraco, frigobar barulhento. Os hóspedes que ficam nos quartos próximos ao elevador sofrem com o barulho do fluxo de pessoas no corredor e carretos com fardos.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Quarto muito barulhento.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Café da manhã: alimentos com aspecto de mal manipulado. Quarto com péssima conservação Roupa de cama odor de mofo. Lençóis velhos. Sem cobertores a disposição.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Banheiro muito apertado e instalação muito simples Café da manhã bom, ar condicionado funcionando bem
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sim
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Muito bem localizado pra quem está em compras no Brás , porém só isso !!! Se tiver fazendo qualquer outra coisa se não compras , definitivamente não compensa. Café fraco , quarto bem ruinzinho pelo valor .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfeito
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
Café da manhã é bom, a equipe atenciosa. A acomodação é simples, ideal para compras no Brás, mas peça no quesito limpeza e manutenção a janela do quarto estava quebrada e não fechava ou abria totalmente, chuveiro pingando, colchão bem ruim, coberta e lençóis pequenos para cama de casal. Mas para o motivo da estadia nos serviu bem a localização e privilegiada. Então o custo benefício compensou.
Stayed 3 nights in Apr 2026