Mandarin Oriental, Santiago

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Luxury
5.0 star property
9.4

Exceptional

Mountain oasis with waterfall pool

Sweeping mountain views frame the spectacular waterfall-adorned pool in Santiago's upscale district. Inside, guests savor Japanese-Peruvian fusion at Matsuri restaurant. The spacious gardens offer a peaceful retreat after exploring nearby shopping and parks.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$7,714
NT$7,714 total
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed

A modern hotel lobby with a curved grey sofa, round tables, and a large abstract artwork on the wall.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city view.

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, desk, chair, and a dining table with a tea set.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city view.

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a bed, a desk with a lamp, a television, and a window with curtains.

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(31 reviews)
  • Mountain view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Executive Suite

  • City view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Premier Suite

  • City view
  • 1313 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Terrace

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a large window offering a city view.

Grand Suite, Terrace

  • City view
  • 1550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a dining area, and a large window with a city and mountain view.

Deluxe Room, 2 Queen Beds

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

A modern hotel room with a bed, a desk, a TV, and a seating area.

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large window, a desk, two chairs, a bed, and a small kitchenette.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

A hotel room with two beds, a dining area, and a view of the city.

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Panoramic Suite

A modern living room with a dining area, a sofa set, and a bar counter.

Panoramic Suite

  • City view
  • 1518 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

A modern living room with a green sofa, a round coffee table with fruit, and a city view through large windows.

Family Suite, 2 Bedrooms

  • City view
  • 1733 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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  • Pet friendly
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NT$7,177 total
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About the neighborhood

Located in Las Condes, a neighborhood in Santiago, Mandarin Oriental, Santiago is next to a golf course. Sculpture Park and Museum of Memory and Human Rights are cultural highlights, and travelers looking to shop may want to visit Parque Arauco Mall and Costanera Center. Traveling with kids? Don't miss KidZania Santiago. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Santiago travel guide
Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • A cityscape with modern buildings, a large shopping center, and a clear blue sky.
    Parque Arauco Mall
    4 min walk - 0.4 km
  • A park with a large green field, tall buildings, and mountains in the background.
    Parque Araucano
    4 min walk - 0.4 km
  • A cityscape with modern buildings, a busy street with buses, and mountains in the background.
    Apoquindo
    14 min walk - 1.2 km
  • KidZania Santiago
    12 min walk - 1.0 km
  • Los Leones Golf Club
    2 min drive - 1.4 km

Getting around

  • Military Academy Station
    5 min drive
  • Santiago Central Station
    31 min drive
  • Santiago Intl. Airport (SCL)
    30 min drive

Restaurants

  • Varsovienne
    5 min walk
  • McDonald's
    5 min walk
  • Café Mokka
    9 min walk
  • Kentucky Fried Chicken
    6 min walk
  • Fogo de Chão
    6 min walk

About this property

Mandarin Oriental, Santiago

  • Luxury family-friendly hotel near Parque Arauco Mall
  • Located close to KidZania Santiago and Clinica Alemana, Mandarin Oriental, Santiago provides an adjacent golf course, a poolside bar, and a terrace. Hit the slopes at this hotel featuring a ski shuttle. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • Other perks include:
    • A seasonal outdoor pool and a children's pool, along with pool umbrellas
    • Free self parking
    • Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
    • An electric car charging station, express check-out, and babysitting (surcharge)
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 299 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling, and composting
    • Free toiletries and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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NT$2,739 total
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Frequently asked questions

Does Mandarin Oriental, Santiago have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Santiago?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Santiago on 2026/10/31 start from NT$7,714, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Santiago pet-friendly?

Yes, Mandarin Oriental, Santiago allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Santiago?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Santiago located?

Located near the slopes, this Las Condes hotel is next to a golf course, within a 15-minute walk of Parque Arauco Mall and KidZania Santiago, and close to winter sports such as cross-country skiing. Clinica Alemana and Costanera Center are also within 3 mi (5 km). Manquehue Station is 21 minutes by foot and Alcantara Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 757 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and accommodating. We had such a wonderful time at this hotel. I highly recommend it.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location best hotel best Customer Service Services
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely return to this beautiful hotel. My family received amazing service from Robert, Alicia, and Benjamin (hotel provided transportation). Housekeeping was a joy as well since they always had a smile on.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff rooms super clean house keeping amazing
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as luxurious as I thought but overall a very good hotel, great location near malls and good restaurants. I would definitely recommend it.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were just the best. So helpful and so pleasant. We really enjoyed our time sipping Pisco sours in the lobby area and just enjoying the beautiful property. Well located right next to the Parque Arauco and beautiful views of the mountains.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is nice. Staff is great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well-trained staff. We had a nice stay during our business trip.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff in a wonderful hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel and would gladly return. The room was very clean and comfortable, and the overall facilities were well maintained, creating a relaxing atmosphere throughout our visit. The staff were consistently friendly, professional and helpful, making the check-in process and daily interactions smooth and pleasant. The common areas, including the pool and gym, were always tidy and inviting. As a minor opportunity for improvement, heating the pool would make it even more enjoyable on cooler days, and expanding the range of weight-training equipment in the gym would enhance the experience for guests who exercise regularly. Overall, we were very satisfied and highly recommend this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool. Excellent food. Incredibly friendly staff. Great rooms. Right next to a giant mall if you need to do shopping. Just a very solid spot
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved almost everything: location, staff, restaurants. Only thing that left a bad taste in my mouth was that I arranged for shuttle to and from airport for my group. Was originally told 150,000 Chilean pesos, however, when I went to check out, they told me that was just for one way and that I would be charged another 150,000 Chilean pesos for my return trip to the airport… tried to escalate at hotel, but no one got back to me…other than this transaction, beautiful hotel
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent pool
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay and the staff is attentive and friendly. Thank you!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary experience from beginning to end. Without question, the best hotel in Santiago de Chile and among the finest properties in Latin America. The service, attention to detail, culinary experience, and overall ambiance exceeded every expectation. Our stay was made even more special as my mother celebrated her 71st birthday at the hotel. The warmth, care, and genuine hospitality of the team made it a truly unforgettable occasion for her and for our family. A special recognition goes to Daniel Reyes at the restaurant, whose professionalism, kindness, and attention to detail transformed an excellent stay into an exceptional one. He played a meaningful role in making this celebration so memorable. Highly recommended, and we look forward to returning.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Beautiful views to the mountains
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great service, very friendly staff, spacious rooms, very clean and nice pool area.
Stayed 1 night in Nov 2024