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Hotel Alcala del Rio

3.5 star property
Hotel with free breakfast, near Costanera Center

Choose dates to view prices

Photo gallery for Hotel Alcala del Rio

Terrace/patio
Restaurant
Reception
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, individually decorated

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Standard with TV

1 bedroom, minibar, in-room safe, individually decorated

Double Room Standard with TV

  • 150 sq ft
  • Sleeps 2

View all photos for Twin Room Standard with TV

1 bedroom, minibar, in-room safe, individually decorated

Twin Room Standard with TV

  • 150 sq ft
  • Sleeps 2

View all photos for Single Room Standard with TV

1 bedroom, minibar, in-room safe, individually decorated

Single Room Standard with TV

  • 129 sq ft
  • Sleeps 2

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About the neighborhood

Located in Providencia, a neighborhood in Santiago, Hotel Alcala del Rio is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Julio Martinez Pradanos National Stadium or Movistar Arena.
Visit our Santiago travel guideOpens in a new window
Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015

What's nearby

  • Clínica Indisa - 6 min walk - 0.5 km
  • Costanera Center - 18 min walk - 1.6 km
  • Medical Center Hospital Worker - 4 min drive - 3.6 km
  • Parque Arauco Mall - 5 min drive - 5.0 km
  • San Cristobal Hill - 6 min drive - 2.0 km

Getting around

  • Parque Almagro Station - 7 min drive
  • Manuel Montt Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Lusitano - ‬3 min walk
  • ‪El Ancla - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tavelli - ‬4 min walk
  • ‪Sangucados - ‬4 min walk

About this property

Hotel Alcala del Rio

Hotel near Costanera Center
Take advantage of free continental breakfast, a rooftop terrace, and a library at Hotel Alcala del Rio. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • An area shuttle, wedding services, and luggage storage
  • Concierge services, an elevator, and a 24-hour front desk
  • A reception hall, tour/ticket assistance, and multilingual staff
Room features
All 50 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (28 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 11:00 AM to 5:00 PM
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Frequently asked questions

Does Hotel Alcala del Rio have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM–5:00 PM.

Is Hotel Alcala del Rio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alcala del Rio?

Hotel Alcala del Rio doesn't offer parking.

What time is check-in at Hotel Alcala del Rio?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alcala del Rio?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Alcala del Rio located?

Located in Providencia, this hotel is within 1 mi (2 km) of Municipal Market of Providencia and Costanera Center. Sernatur and Nescafé Theater of The Arts are also within 10 minutes. Manuel Montt Station is 9 minutes by foot and Pedro de Valdivia Station is 10 minutes.

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Hotel Alcala del Rio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 15 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Nov 2024

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024

8/10 Good

MANUEL

La atención siempre formidable,
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness

Muitos cabelos de mulher no quarto e roupa de cama

Recepção 24h - ok Café da manhã sem variação - ok Piscina não fiz uso - parecia ok Quarto - ok Limpeza, não gostei, tinha no meu quarto muito cabelo de mulher (1a noite), depois achei cabelos de mulher na roupa de cama. No 3o dia pedi para limpar o quarto, e não aspiram, chão do banheiro e do quarto continuavam com bastante cabelo de mulher. Obs: sou homem, estava sozinho e minha cabeça é raspada!
Stayed 4 nights in Mar 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de época bien mantenido . Muy buena atención, limpieza. Excelente relación precio/calidad
Stayed 1 night in Mar 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Stayed 1 night in Mar 2025

10/10 Excellent

Peter wai

Stayed 6 nights in Jan 2025

6/10 Okay

Bianca Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Furto por Camareiras.

Hotel super limpo, fiquei surpresa, quarto confortável, funcionários muito educados, atenciosos, Hotel atendeu minhas expectativas, mas infelizmente fui furtada no meu quarto, em um dia que não autorizei a limpeza do mesmo, fiquei surpresa ao chegar no quarto e perceber que meu perfume tinha sumido, na mesma hora falei com a gerência, que foram bem solícitos, pediram mil desculpas, se comprometeram em descontar um valor das minhas diárias, e no dia seguinte ao chegar no hotel no fim do dia, fui surpreendida com a devolução do meu perfume, a camareira contou que o perfume caiu misteriosamente dentro de seu carrinho, fiquei bem chateada e decepcionada com essa situação! Super desconfortável para mim como cliente. Fora este ocorrido, Hotel atendeu as minhas expectativas.
Stayed 8 nights in Dec 2024

10/10 Excellent

Cristiane

Stayed 3 nights in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso Maravilloso Maravilloso
Stayed 6 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness
Enjoyed it, small room but nice, staff nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulina

Stayed 9 nights in Sep 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel super bem localizado, recepção e atendimento ótimos. Quarto e banheiro muito limpos, camas boas, deixou um pouco a desejar nas cobertas, mas os lençóis são bons. Café da manhã não é bom.
Stayed 3 nights in Sep 2024

6/10 Okay

Hung Chak

Stayed 3 nights in Aug 2024

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

Juana

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
Stayed 7 nights in Dec 2019

2/10 Terrible

Krissy, New York

Liked: Cleanliness
Disliked: Staff & service
No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018

6/10 Okay

Shu Jean Tien

很舒服

6/10 Okay

Shu Jean Tien

Disliked: Property conditions & facilities
不錯，舒適，安靜，周圍環境很好